Baskin-Robbins

The pumpkin cheesecake ice cream here is really good. I was shocked. The staff definitely prioritize the Dunkin side but to be expected I guess. Other flavors depends on what you like.

Atmosphere: 5

Food: 4

Service: 3

The staff member that helped me around 6:00pm on 9/10/2024 was very kind. Ice cream was good as usual. Shop was clean. Overall great experience.

Atmosphere: 5

Food: 5

Service: 5

Horrible all around

Love the ice cream in the waffle cones here at this location 5/28/24

Horrible milkshake with ice in the ice cream (freezer burn) and horrible customer service looking to cheat you out of your money on multiple occasions.

This place is filthy. Tables are all nasty. Floor is nasty. Bathrooms are nasty. Staff is rude. Prices are high. Never go here. Worst Dunkin Baskins ever.

Atmosphere: 1

Food: 1

Service: 1

If I could do ZERO STARS, I would in an instant!!!!!!!This is THE WORST Dunkin Donuts I've ever been to in my 40 years on this earth. EVERY OTHER TIME I go, they give me the wrong drink and insist that it is right. I order my lattes with skim milk and every other visit, they give me whole milk and insist that it is skim. Would YOU like to pay for and consume something that you dont like???? During my last (AND FINAL) visit, yet again, they give me my latte with WHOLE MILK eventhough on the mobile order it EXPLICITLY SAYS SKIM. I take a sip before I drive away and low and behold, it is WHOLE MILK. I tell the guy at the drive through it is not skim, then the manager comes over and ARGUES WITH ME saying that it is SKIM and that "he will not make 2 drinks for me everytime i go there." Who was asking you to make 2 drinks for me?? How about this, make it right the FIRST TIME and you won't have to make a second one. I am convinced that the Pakistanis that run this DD are ANTI-SEMETIC and I will be telling everyone I know about my experience and will be urging them NOT TO GO THERE. This is HORRIBLE customer service and if I am paying for a product, it should be made CORRECTLY. I will be contacting corporate today and WILL NEVER BE BACK!!!!!!!!!!!!!!

Hate to be that guy, but if I could I’d give negative stars. I ordered two sundaes for my son and myself. One was a brownie Sunday which ended up being two scoops of some weird fruity ice cream and peanut butter. My sons was missing all toppings and my drink was spoiled. Phones were ignored and door dash offered me a $5 refund. I paid $40 for 4 scoops of disgusting ice cream with no toppings and a spoiled drink. Good job guys, shame on me for not checking your reviews first.

The staff don't know all the ingredients for their cappuccino blast...

Ice cream was good, but asked for two cups of water and got charged $2. No thanks.

Waffle cone two scoops. Cone was fresh and the ice cream was good! Customer service was not the greatest. But overall good ice cream.

Waffle cone two scoops. Cone was fresh and the ice cream was good! Customer service was not the greatest. But overall good ice cream.

I ordered a two scoop sundae today- and to which it didn’t have A, Two scoops lmfao and B, the toppings. As I called and said my complaint about my ice cream- thee worker said “we didn’t have the flavors you asked for” so I say, “why didn’t you bother to call and inform the customer about your stores deficiency” and the man hung up on me. I will NEVER in my life order from this place ever. Also it happened TODAY ! So whoever was working there has terrible people skills and don’t deserve to work there. :)

Didn’t have any dairy free flavors at all, which I’m pretty sure every one is supposed to have

HORRIBLE!!!! I ordered two milkshakes via door dash and they sent me a couple scoops of ice cream instead. I asked them why and they told me it was because their shake machine broke down. They had my phone number and could’ve easily called me to confirm that I actually one of the ice cream and not the milkshakes, but they are TRASH!!!! Their customer service is horrible. The worst I’ve ever had. Stay away. If I could give this place a zero stars I would.I feel like I should mention this isn’t the first time I went there and every time has been horrible but I keep giving them chances. Never again. I’m a firm believer in making things right but these guys are so bad, I’LL NEVER GO BACK!!!Not to mention when I called to let the manager know what had happened they hung the phone up on me.They need to be shut down!!!