Blue Point Crab House

Blue Point Crab House has catered multiple events for our organization. The owner, Adam, personally oversaw the catering. Compared to our previous catering setups, our guests have been tremendously happier with Blue Point’s food, and our staff have been appreciative of how easy they make everything! Thank you Blue Point, for helping bring our community together through your fantastic food and customer service!

Typical crab house. Went for the first and last time to purchase crabs. The service was good however if you want crabs you may need to drive a little further because they served reheated crabs. The large females were a good size however were hollow and reheated. I tried their crab fluff which was tasty and filled with all crab meat but aside from that, nothing magical about this place.

Atmosphere: 3

Food: 2

Service: 4

I called to place an order and could barely understand the young lady who answered. She mumbled through most of the conversation, making it difficult to get basic information about the menu. When I asked for fried shrimp or a crabcake, she couldn’t even offer me a crabcake platter and provided no helpful guidance on the food options. I had to ask multiple questions just to get answers.

I was told my food would be ready in 15-20 minutes, but when I arrived after 25 minutes, it still wasn’t ready. I waited another 15 minutes, but the restaurant smelled so bad that I couldn’t stand to stay inside. The staff seemed more focused on chatting with each other than on helping customers. One of them, who was handling coleslaw, didn’t wash her hands or wear gloves, which was concerning.

I ended up leaving without my food because the bad smell and lack of hygiene made me lose my appetite.

Atmosphere: 1

Service: 1

This place is unbelievable... bad customer service rude management , crabs was horrible taste like a day old resteamed again crabs...avoid this spot at all cost don't waste your money

Customer services needs some help. Crabs are smaller than advertised. Waited over 30 minutes for them to get my order wrong and wait another 20 minutes. Atmosphere is so depressed like a morgue. I tried two other times and this will be the last. Steamed crabs terrible, I think it's the seasoning they are using.

Atmosphere: 1

Food: 2

Service: 1

Worse customer service ever. Called up and placed order for next day. Told I would need to come in to pay as they don’t accept payment over the phone. When I got there, they said they don’t accept prepaid orders, and I couldn’t pay for something and pick it up the next day

Atmosphere: 1

Food: 1

Service: 1

Terrible customer service as always. Employees seems to hate to work there. They don’t want to answer phones or if they do, they got an attitude.

Atmosphere: 1

Service: 1

Terrible one dozen large crabs ordered yesterday
Will never comeback again
It was light and mushy

I brought a dozen of steam crabs after traveling 45 mins to get them . My whole dozen was dead the meat was mushy and the crabs taste like the water. No kind of seasoning at all don’t ever waste your money on their crabs or nothing else out of there. Customer service sucks

Atmosphere: 1

Food: 1

Service: 1

$9 for tomato broth (crab soup?) with no crab. $9 for something that was supposed to be cream of crab soup but tasted like burnt mayonnaise. Recommend anywhere else, even canned soup from the store is better. This was pretty bad. We returned it right away (it wasn’t edible), and they didn’t give us any trouble.

Food: 1

Service: 2

This is a take out place. Service was excellent. The steamed crabs were delicious. Unfortunately, the Maryland crab soup was a little bland, and there wasn't as much crab meat in the soup as I'm accustomed to having in the Maryland crab soup from other vendors.

Parking: Plenty of parking in the free parking lot in front. Wheelchair accessible.

Wheelchair accessibility: Parking lot and establishment are wheelchair accessible.

Atmosphere: 5

Food: 4

Service: 5

Bought regular and cream of crab to take home. Both had no flavor and no visible crab. The cream was burned and had the burned chunks in it. I immediately returned for a refund. Otherwise, the people were friendly and the restaurant was clean. I hope their other food is better. The soup was so bad it should be illegal to sell in Maryland.

Atmosphere: 3

Food: 1

Service: 3

crabs are delicious, and the shrimp is awesome

Shrimp salad was amazing. Jumbo lump crab cake had a few too many shells for my liking.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Crab Cakes, Shrimp Salad

Blue point customer service sucks. I place a order for dozens large females the lady said is 3:15 pickup is fine. I said perfect,she took my name. I also told her I will be coming in an Uber. I arrive at 330pm 45mins after ordering. One customer in the store . I said I'm here to pick up. They had no idea who I was what my order was. The rude girl in the orange could careless . No apologies no nothing. They said oh we will make them now 6 mins. I walked out. I called back to speak with the manger . She said they lost the order, what can I do for you, I told her if there not free its not worth spending another 10 bucks in an Uber to come back. Poor poor service. How you lose my order with no customer. Smh it really ruined my Saturday off.

Service: 1