Burger King
10220 Reisterstown Rd, Owings Mills
(410) 902-8253
Recent Reviews
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Drive thru is so slow
Service: 2
Don’t go to this Burger King. I repeat DO NOT ENTER!!!!! This is definitely the worst Burger King I’ve ever been to. The food is always wrong and the burgers are cold. The onions taste stale. The lady manager complains about not have staff and she doesn’t care what she rings up and is nasty to her staff. Their only savior is the older black man. If it wasn’t for him I would’ve gotten a refund. He definitely tried to make things right, but honestly I’m never going there again.
Atmosphere: 1
Food: 1
Service: 1
Fast food should be fast. Yet at this Burger King, “fast” apparently means sitting in the drive-thru for 15 minutes wondering if I accidentally ordered a five-course meal instead of a breakfast sandwich.
What happened to the practice of pulling cars forward when orders take longer? Watching the line stack up while employees shuffle around inside feels like customer service 101 being skipped.
And let’s be honest breakfast food here isn’t exactly made to order. If the eggs, bacon, and biscuits are pre-cooked, why does it feel like I’m waiting for them to be farm-fresh harvested before being served?
This isn’t just a one-off. I’ve given this location three Saturdays in a row, and each visit has been consistently terrible. My expectations for fast food aren’t sky-high, but somehow this place manages to underperform compared to every other restaurant on this road.
Atmosphere: 1
Food: 3
Service: 1
Went during breakfast a few months ago while I waited for my car at precision auto tune, good breakfast, take advantage of the coupons that come in the mail.
Atmosphere: 5
Food: 4
Service: 5
Just ordered a Whopper and after driving off and getting to Bjs to eat in my car before going into shop My burger was NOT DONE..it was very light and hardly warm I was so disappointed but very hungry and needed to take my medicine so I ate a couple bites & threw it away. Please do better..I never complain but had to this time.
Atmosphere: 4
Food: 1
Service: 4
If you plan on using the code in the mobile app do not come here.
Service: 1
Id like to start by saying the staff was very polite. My food however, was not delightful. I asked for a burger and chicken sandwich with light mustard. Both sandwiches were smothered in mustard. The mustard was so overpowering, I couldn't taste anything else.
Atmosphere: 3
Food: 1
Service: 3
There are new staff members who did not know how to handle coupons or orders
Quiet breakfast space. Food is good. Lots of specials and deals.
For starters, this location is short-staffed, had to wait over 10 minutes just so they could take my order. Then they proceed to give me an attitude after giving me the receipt with an incorrect order (which I clearly specified when I was ordering). They also rush your food. For instance, I ordered a single bacon king with just lettuce and mayo. I got a double bacon king with all the toppings and the fries came out bland. Last time I’m going to this location.
Restaurantji Recommends
Ordered on mobile app.Manager at this location at 9:30 pm on 4/28/25 was clueless and didn't care where my order was..I had to point it out sitting on the back counter ..There was no interaction as to what was on my order or to be helpful as she was to busy running into the other girl there.Pretty sure everybody was hi or just not deserving to be running a Popsicle stand.Never going back ...And as.my Oreo shake was melting not in the little fridge and ordered a whopper with no onions ..Guess what showed up on the bun..Like it was on purpose.
The problem I see is that they don't have services for Hispanics who don't speak or understand English.
The best Double whopper.
Could be a lot better. Looks run down.
Average Burger King. The staff were not exactly friendly, but they were helpful enough. Things seemed a bit disorganized behind the counter, with multiple people all yelling at a single employee doing the real work.
The bathroom was a bit rundown, but it was very clean.
Minus 1 star because they forgot to put bacon on my bacon melt.
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