Love there Cobb salad is the best 👌 all of their food are delicious 😋
R D
The last couple of times I've come here, they're been extremely slow. I've been sitting here for 10 mins and I'm in the mobile through line. This is sickening
Dee J
Always on point, never had a bad meal. I wish they would bring back the larger shake size.
T White
Wasn't feeling well my cousin suggested I tried the Chicken Noodle Soup! The perfect pick me up meal. Definitely flavorful. Of course it's made with their grilled chicken .. 10/10 I ordered 1 large serving when I should've ordered 2!
Lisa Bricker
For the 1st time ever for me Chick-fil-A messed up my order. I ordered 2 cokes and got 2 root beers. I ordered 3 chocolate chip cookies and got 2 oatmeal raisins and 1 Choc chip. The drive thru was slower than normal.
Tionna Addams
I patronize Chic Fil a because of the food and the business principles of the company.
I know that Chic Fil a gives training of food handling, but their guidelines aren't being implemented regularly. Here are some of my issues that occurred; since, they reopened after construction to the drive thru.
There is a Hispanic Female Lead or Supervisor that bags the food. I had two issues with her.
First, a male friend was a guest inside. He spoke while placing his order. She came from behind the counter and hugged him. Then, she resumed bagging the orders. There is a sink on the front line. She never washed her hands. So, she bagged my food and gave it to the cashier. I declined the food and asked for someone to redo my order. The Hispanic Female was apprised of my concern and continued bagging food for the drive-through. She never washed her hands.
Second, the same Hispanic female bagged orders on another day. She conversed with her staff. Then, she hugged a Black male employee. It seemed like they hadn't seen him in a while. As she conversed, she tapped her head a few times. Maybe her scalp itched. Then, she resumed bagging orders. So, she bagged mine and gave it to the cashier. I declined to take and explained my concern. The cashier apprised the Hispanic female. She trashed the order and never washed her hands. My order was redone by another employee.
This is my final situation. I utilized the drive thru. As I pulled up, the team gathered orders. A milk bottle dropped to the floor. A female Caucasian cashier picked it up and resumed her duty of serving me. I declined that food and asked her to go wash her hands. She was offended and apprised the Hispanic female mentioned above of why she left her station. So, some patron got a bottle of milk that hit the floor because it wasn't washed off.
I know that companies give food handling training. They make the employee watch videos before they start their first shift. It's unfortunate that these employees representing this company make my review for service and overall lower than 5 stars.
Atmosphere: 5
Food: 5
Service: 1
Crystal Collins
The food is good but double and triple check any take out orders. We've had missing items more than once from this location.
Atmosphere: 3
Food: 5
Service: 3
Sash S.
THE WORST CHIC FIL A EXPERIENCE! It was nice at first going through the drive through. The chaos came when I pulled up to the window and they did not have the order at all in the system. Said oh the tablet she had you guys use went dead. It did not go through. That's fine. They then proceeded to say we had to pay again after it showed up on the bank account as a transaction! Going to say "oh it won't go through it is just pending" I deleted my order 4 times AND paid AGAIN for the order.... For it all to be wrong. Several staff kept asking the same questions and no one was listening. THE WORST EXPERIENCE EVER
Atmosphere: 1
Food: 2
Service: 1
Bushra
I ordered on drive through and asked for no pickles because of allergy and they didn't pay attention to the order instead, when I called to inform them, the manager name Lorna or Lana asked for us to bring it back for verification after I already reached home. I offered to send pictures and she refused and accused me of lying. So disrespectful
Use to be super fast drive through with 2 lanes. Now, one lane is for mobile, so drive through--so far--has been 12 min of just sitting. Will have to go somewhere else on my way home.
Why are you mixing chocolate chip and oatmeal cookies together? I ordered chocolate chip. I got chocolate chip, mixed with oatmeal.
Food: 1
Kia Taylor
My order was jacked up per usual! Ingleside location is HORRIBLE!!!
Atmosphere: 2
Food: 1
Service: 1
Richard Ash
Great food ,amazing service!!! Little pricey
Atmosphere: 4
Food: 4
Eileen Pixley
Drive thru was really slow even though there were 3 people taking orders. Staff was rude and acted like taking our order was an inconvenience. No one greeted or said my pleasure. Food was practically thrown at us. Have also had several instances of incorrect orders from this location.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Francina
You can't go wrong with Chick-fil-A, and this specific location stands out because the owner provides great rewards through the app. I have found that the staff is generally friendlier when you walk into the restaurant compared to the drive-thru. The recent remodel was a welcome improvement, particularly the addition of a dedicated line for mobile pickup. Overall, it's a fantastic location.
Love there Cobb salad is the best 👌 all of their food are delicious 😋
The last couple of times I've come here, they're been extremely slow. I've been sitting here for 10 mins and I'm in the mobile through line. This is sickening
Always on point, never had a bad meal. I wish they would bring back the larger shake size.
Wasn't feeling well my cousin suggested I tried the Chicken Noodle Soup! The perfect pick me up meal. Definitely flavorful. Of course it's made with their grilled chicken .. 10/10 I ordered 1 large serving when I should've ordered 2!
For the 1st time ever for me Chick-fil-A messed up my order. I ordered 2 cokes and got 2 root beers. I ordered 3 chocolate chip cookies and got 2 oatmeal raisins and 1 Choc chip. The drive thru was slower than normal.
I patronize Chic Fil a because of the food and the business principles of the company.
I know that Chic Fil a gives training of food handling, but their guidelines aren't being implemented regularly.
Here are some of my issues that occurred; since, they reopened after construction to the drive thru.
There is a Hispanic Female Lead or Supervisor that bags the food. I had two issues with her.
First, a male friend was a guest inside. He spoke while placing his order. She came from behind the counter and hugged him. Then, she resumed bagging the orders. There is a sink on the front line. She never washed her hands. So, she bagged my food and gave it to the cashier. I declined the food and asked for someone to redo my order. The Hispanic Female was apprised of my concern and continued bagging food for the drive-through. She never washed her hands.
Second, the same Hispanic female bagged orders on another day. She conversed with her staff. Then, she hugged a Black male employee. It seemed like they hadn't seen him in a while. As she conversed, she tapped her head a few times. Maybe her scalp itched. Then, she resumed bagging orders. So, she bagged mine and gave it to the cashier. I declined to take and explained my concern. The cashier apprised the Hispanic female. She trashed the order and never washed her hands. My order was redone by another employee.
This is my final situation. I utilized the drive thru. As I pulled up, the team gathered orders. A milk bottle dropped to the floor. A female Caucasian cashier picked it up and resumed her duty of serving me. I declined that food and asked her to go wash her hands. She was offended and apprised the Hispanic female mentioned above of why she left her station. So, some patron got a bottle of milk that hit the floor because it wasn't washed off.
I know that companies give food handling training. They make the employee watch videos before they start their first shift. It's unfortunate that these employees representing this company make my review for service and overall lower than 5 stars.
Atmosphere: 5
Food: 5
Service: 1
The food is good but double and triple check any take out orders. We've had missing items more than once from this location.
Atmosphere: 3
Food: 5
Service: 3
THE WORST CHIC FIL A EXPERIENCE!
It was nice at first going through the drive through. The chaos came when I pulled up to the window and they did not have the order at all in the system. Said oh the tablet she had you guys use went dead. It did not go through. That's fine. They then proceeded to say we had to pay again after it showed up on the bank account as a transaction! Going to say "oh it won't go through it is just pending"
I deleted my order 4 times AND paid AGAIN for the order.... For it all to be wrong. Several staff kept asking the same questions and no one was listening. THE WORST EXPERIENCE EVER
Atmosphere: 1
Food: 2
Service: 1
I ordered on drive through and asked for no pickles because of allergy and they didn't pay attention to the order instead, when I called to inform them, the manager name Lorna or Lana asked for us to bring it back for verification after I already reached home. I offered to send pictures and she refused and accused me of lying. So disrespectful
Dietary restrictions: Allergic to pickles
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich Deluxe Meal
Use to be super fast drive through with 2 lanes. Now, one lane is for mobile, so drive through--so far--has been 12 min of just sitting.
Will have to go somewhere else on my way home.
Restaurantji Recommends
Why are you mixing chocolate chip and oatmeal cookies together? I ordered chocolate chip. I got chocolate chip, mixed with oatmeal.
Food: 1
My order was jacked up per usual! Ingleside location is HORRIBLE!!!
Atmosphere: 2
Food: 1
Service: 1
Great food ,amazing service!!! Little pricey
Atmosphere: 4
Food: 4
Drive thru was really slow even though there were 3 people taking orders. Staff was rude and acted like taking our order was an inconvenience. No one greeted or said my pleasure. Food was practically thrown at us. Have also had several instances of incorrect orders from this location.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Chicken Sandwich
You can't go wrong with Chick-fil-A, and this specific location stands out because the owner provides great rewards through the app. I have found that the staff is generally friendlier when you walk into the restaurant compared to the drive-thru. The recent remodel was a welcome improvement, particularly the addition of a dedicated line for mobile pickup. Overall, it's a fantastic location.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chick-Fil-A Waffle Potato Fries
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