Food is fine. Parking situation is awful. Kid loves the play area. Weird having the delivery team in the dining room and walking out the main entrance. Love mobile ordering at the table. Hate the politics of the corporate ownership.
Parking: Crazy awful parking. Fighting for space in the aisles with the drive thru line. Fighting for parking spaces with the delivery cars. Not ideal.
Kid-friendliness: Great kid accommodations like play places place mats, toy/dessert choice, etc.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Deluxe
EL SALVADOR AL MIL
The food is served quickly
D G
Horrible service, they miss their delivery windows and never bother to call or update anything. The food always arrives cold and soggy. The one by the Wegmans is far far superior.
Atmosphere: 1
Food: 1
Service: 1
Michael Jones
Luke
Atmosphere: 5
Food: 5
Service: 5
Madison Hershey
I came in with my roomates and we were served by Avery! She was amazing!! She had such great energy and was super kind! She is doing an amazing job and we wanted to let you know!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Deluxe
JT Baker
I’m incredibly dissatisfied with my food today. On the way home from a long work day I grabbed a cobb salad from the dive-thru. There was entirely too much lettuce, ONE cherry tomato, 3 pieces of a sliced egg, and small sprinkles of corn kernels and shredded cheese that I couldn’t even see once I mixed the salad. After paying $10 for a salad, I expect to get a lot more than just a bowl of lettuce.
Atmosphere: 2
Food: 1
Service: 3
Rashima Williams
Consistently inconsistent.
I stop here, or used to, on my way into work for breakfast. 13 minutes for an order, curbside. 3 cars pull in after me person came out with their food in less than 5 minutes. Not the first time at the particular one, but it is the last. Thus, will end my affair with Chicfila.
This may be a hangers review because, no breakfast, but true a the same. Service in the a.m. is crap.
Atmosphere: 2
Food: 4
Service: 1
Christina Valentine
PISSED is the word I am feeling now. I ordered my food on the app at 9:32 am for breakfast. It stated that it would be a 15 to 33 mins wait until delivery. So i am home working and waiting. I reviewed the clock and now its 10:25 am but no food has been delivered. So, now i go back on the app to review the time line of my delivery but as i review the app, it was at a stand still, i go to transaction history and my order is not there. now i am thinking i a going crazy so i go to my checking account via phone app, guess what that transaction was there. So, at this point now i know i am not crazy, but i a still hungry, So, i call Owings Mills Chick Fil a 1st speak with a lady who told me "well breakfast is only so we can not do anything but your should get your money back in two days." WHAT it is Friday, Sept 13th i am not getting my money back until next week. she is telling me she is now able to do anything. Granted i understand but i am still pissed and she is not helping she even stated there is another manager i and speak with. I ask so your not helping me, she stated there is nothing she could do, So i ask to speak with the other manager Jordan his name was same answer from him but he did tell be they would be able to make my meal again but breakfast is over. GUYS the was a pissed out day at Chick fil A. i will not be eating here for sometime. SMH very disappointed with the App and the service. How i work hard for my money go one morning to treat myself then my money is token but my food was stuck in SPACE and was told sorry but your food was not sent off but we do got your money but you will need be getting it back for over 2 days but hey its okay. NO IT IS NOT OKAY AT ALL. PISSED CUSTOMER
Donald Lee
Customer service is great and they are quick with filling your order correctly.
Parking: Parking in this particular location is really bad. The drive thru line wraps around where the small amount of spaces to park get blocked. It is difficult parking here. I know I’m not the only one thinking this.
Friendly fast service. Good chicken choices not on the bone.
Food: 4
Service: 4
Liz PAF
I hate the new drive thru, with the two merge lanes. They dont give chance to merge!!!!!!!
Atmosphere: 2
Food: 5
Service: 2
CJ Greywolf
I have had it with fast food places. I paid over 12$ for chicken nuggets and a drink. Ridiculous! But my biggest issue with this location today, was that they still had their employees outside to take orders. I don't care how many pop-up tents you give them, how many fans, how many cans of sunscreen, or a cooler of drink...it is still too hot to have people outside taking orders. It's too hot for people who's job it is to be outside working!
Food is fine. Parking situation is awful. Kid loves the play area. Weird having the delivery team in the dining room and walking out the main entrance. Love mobile ordering at the table. Hate the politics of the corporate ownership.
Parking: Crazy awful parking. Fighting for space in the aisles with the drive thru line. Fighting for parking spaces with the delivery cars. Not ideal.
Kid-friendliness: Great kid accommodations like play places place mats, toy/dessert choice, etc.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Deluxe
The food is served quickly
Horrible service, they miss their delivery windows and never bother to call or update anything. The food always arrives cold and soggy. The one by the Wegmans is far far superior.
Atmosphere: 1
Food: 1
Service: 1
Luke
Atmosphere: 5
Food: 5
Service: 5
I came in with my roomates and we were served by Avery! She was amazing!! She had such great energy and was super kind! She is doing an amazing job and we wanted to let you know!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Deluxe
I’m incredibly dissatisfied with my food today. On the way home from a long work day I grabbed a cobb salad from the dive-thru. There was entirely too much lettuce, ONE cherry tomato, 3 pieces of a sliced egg, and small sprinkles of corn kernels and shredded cheese that I couldn’t even see once I mixed the salad. After paying $10 for a salad, I expect to get a lot more than just a bowl of lettuce.
Atmosphere: 2
Food: 1
Service: 3
Consistently inconsistent.
I stop here, or used to, on my way into work for breakfast. 13 minutes for an order, curbside. 3 cars pull in after me person came out with their food in less than 5 minutes. Not the first time at the particular one, but it is the last. Thus, will end my affair with Chicfila.
This may be a hangers review because, no breakfast, but true a the same. Service in the a.m. is crap.
Atmosphere: 2
Food: 4
Service: 1
PISSED is the word I am feeling now. I ordered my food on the app at 9:32 am for breakfast. It stated that it would be a 15 to 33 mins wait until delivery. So i am home working and waiting. I reviewed the clock and now its 10:25 am but no food has been delivered. So, now i go back on the app to review the time line of my delivery but as i review the app, it was at a stand still, i go to transaction history and my order is not there. now i am thinking i a going crazy so i go to my checking account via phone app, guess what that transaction was there. So, at this point now i know i am not crazy, but i a still hungry, So, i call Owings Mills Chick Fil a 1st speak with a lady who told me "well breakfast is only so we can not do anything but your should get your money back in two days." WHAT it is Friday, Sept 13th i am not getting my money back until next week. she is telling me she is now able to do anything. Granted i understand but i am still pissed and she is not helping she even stated there is another manager i and speak with. I ask so your not helping me, she stated there is nothing she could do, So i ask to speak with the other manager Jordan his name was same answer from him but he did tell be they would be able to make my meal again but breakfast is over. GUYS the was a pissed out day at Chick fil A. i will not be eating here for sometime. SMH very disappointed with the App and the service. How i work hard for my money go one morning to treat myself then my money is token but my food was stuck in SPACE and was told sorry but your food was not sent off but we do got your money but you will need be getting it back for over 2 days but hey its okay. NO IT IS NOT OKAY AT ALL. PISSED CUSTOMER
Customer service is great and they are quick with filling your order correctly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Deluxe, Spicy Chicken Sandwich
I love the strawberry milkshakes we were in-and-out and the service is always GREAT!!!
Parking: Lots of parking!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food! Great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Chicken Deluxe
Parking: Parking in this particular location is really bad. The drive thru line wraps around where the small amount of spaces to park get blocked. It is difficult parking here. I know I’m not the only one thinking this.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
Friendly fast service. Good chicken choices not on the bone.
Food: 4
Service: 4
I hate the new drive thru, with the two merge lanes. They dont give chance to merge!!!!!!!
Atmosphere: 2
Food: 5
Service: 2
I have had it with fast food places. I paid over 12$ for chicken nuggets and a drink. Ridiculous! But my biggest issue with this location today, was that they still had their employees outside to take orders. I don't care how many pop-up tents you give them, how many fans, how many cans of sunscreen, or a cooler of drink...it is still too hot to have people outside taking orders. It's too hot for people who's job it is to be outside working!
Food: 3
Service: 4
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