The employees here weak customer service skills, wouldn't recommend this location
Atmosphere: 1
Food: 4
Service: 1
Zebb
They must have used really old materials for my drink. It taste disgusting compared to the same drink at other locations.
Atmosphere: 1
Food: 1
Service: 1
Robby Ford
Miserable. They forgot half of my food and wouldn’t refund me.
Atmosphere: 1
Food: 1
Service: 1
Al
This location fell off. Only a handful of the staff actually listen to orders. There seems to be a newer group of workers that need to be cross trained or fired entirely. Dont make excuses for poor customer service
Atmosphere: 1
Food: 2
Service: 1
Jared Escobar
I ask for a jelly powder donut and the they gave me a glazed donut
Atmosphere: 3
Service: 1
Judi Sees
I recently relocated to Owings Mills and visited this Dunkin' on a Sunday morning. I was very impressed with the cleanliness of the space, and the courtesy and effiiciency of the staff. I was also extremely pleased with the selection of muffins that were available. They offered corn, blueberry, chocolate chip and coffee cake. The chocolate chip muffin I ordered was loaded with chocolate chips. The coffee cake muffins appeared to have a good amount of streusel topping. I will be back to try those, and the others!
Atmosphere: 4
Food: 5
Service: 5
Andre Scarborough
Monday at 8:18 pm on June 30th. I came to the location. I walked and got to the location to be refused service. TWO Dunkin associates refused to open the door and serve coffee before closing hours. The business hours clearly were on the door and took a picture. I've never seen a business turning away customers before closing time!!! Totally Unprofessional and disappointed!!! Red Run Blvd is full of corporate businesses, and coffee is very important. I ended up walking to Royal Farms across the street for my coffee!!!
Atmosphere: 1
Food: 1
Service: 1
Ramone Hill
Drive thru was quick and efficient, but I went inside to order, yesterday. They concentrate all attention to the drive thru. Waited inside for 20mins before someone manned the register. Go to the drive thru!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Croissant
harvey feldman
Ordered a coffee roll. It seemed to be a bit stale. I get one every week. So, I can tell when it's not fresh
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Dozen Donuts
olive oli
So I stopped here at 8:18pm to get coffee, the guy was literally hiding and didn’t want to sell. Why accept a job you don’t want to do. And if the hours are inaccurate, please change them
My go to for good coffee but the donuts were looking really good
Atmosphere: 5
Food: 5
Service: 5
Starlene Moore
Like the location and make excellent drinks
Atmosphere: 5
Food: 5
Service: 5
Donna LeBlanc
Dynamic team in Owings
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese Spread, Dozen Donuts, Bagel
Sandra
The food was fresh and tasty. I had a sausage, egg on croissant. The croissant was big like regular bread slices. The walk in service was fast, less then 10 minutes.
The employees here weak customer service skills, wouldn't recommend this location
Atmosphere: 1
Food: 4
Service: 1
They must have used really old materials for my drink. It taste disgusting compared to the same drink at other locations.
Atmosphere: 1
Food: 1
Service: 1
Miserable. They forgot half of my food and wouldn’t refund me.
Atmosphere: 1
Food: 1
Service: 1
This location fell off. Only a handful of the staff actually listen to orders. There seems to be a newer group of workers that need to be cross trained or fired entirely. Dont make excuses for poor customer service
Atmosphere: 1
Food: 2
Service: 1
I ask for a jelly powder donut and the they gave me a glazed donut
Atmosphere: 3
Service: 1
I recently relocated to Owings Mills and visited this Dunkin' on a Sunday morning. I was very impressed with the cleanliness of the space, and the courtesy and effiiciency of the staff. I was also extremely pleased with the selection of muffins that were available. They offered corn, blueberry, chocolate chip and coffee cake. The chocolate chip muffin I ordered was loaded with chocolate chips. The coffee cake muffins appeared to have a good amount of streusel topping. I will be back to try those, and the others!
Atmosphere: 4
Food: 5
Service: 5
Monday at 8:18 pm on June 30th. I came to the location. I walked and got to the location to be refused service. TWO Dunkin associates refused to open the door and serve coffee before closing hours. The business hours clearly were on the door and took a picture. I've never seen a business turning away customers before closing time!!! Totally Unprofessional and disappointed!!! Red Run Blvd is full of corporate businesses, and coffee is very important. I ended up walking to Royal Farms across the street for my coffee!!!
Atmosphere: 1
Food: 1
Service: 1
Drive thru was quick and efficient, but I went inside to order, yesterday. They concentrate all attention to the drive thru. Waited inside for 20mins before someone manned the register. Go to the drive thru!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Croissant
Ordered a coffee roll. It seemed to be a bit stale. I get one every week. So, I can tell when it's not fresh
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Dozen Donuts
So I stopped here at 8:18pm to get coffee, the guy was literally hiding and didn’t want to sell. Why accept a job you don’t want to do. And if the hours are inaccurate, please change them
Restaurantji Recommends
My go to for good coffee but the donuts were looking really good
Atmosphere: 5
Food: 5
Service: 5
Like the location and make excellent drinks
Atmosphere: 5
Food: 5
Service: 5
Dynamic team in Owings
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese Spread, Dozen Donuts, Bagel
The food was fresh and tasty. I had a sausage, egg on croissant. The croissant was big like regular bread slices. The walk in service was fast, less then 10 minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
They had what I was looking for
Atmosphere: 5
Food: 5
Service: 5
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