Place is super dirty always get your orders incorrect .0 customer service to try and fix.
The Boss
I didn’t want to give any review, but I didn’t have any choice. I noticed that a couple of time but today is the day that I have to give you guys review first thing on the drive-through when you’re there you’re working you should be taking care of customer I was there and drive-through. I was waiting for them to take my order, but they were talking in their own language. It took me one or two minutes Then they took my order. Food was OK, but disappointed as I said I’m disappointed with her customer service then another day I was inside of Duncan and we all knows Hygiene is very important and plus Duncan is very big brand. You have restroom to go and use ZI saw one of them flies through their inside of the Dunkin donut sink that’s very disappointed and disgusting. You should do something about this stuff. Thank you.
Lissa Davis
Great coffee
Jaden Soriano
yummy nummy dunkinnn.
Nick Davidson
Nice, quick, and gave me some free donuts because they were closing
Kelsey Notwick
Always happy with the coffee and breakfast sandwiches! Very conveniently located! I also like the mobile ordering option.
Ashar Mahmood
I am extremely disappointed, I went through drive-through today, which was not working, I stood there for a while, try to place my order. It did not work. Followed by pulling up to the window and place my order. Customer service was pretty decent however my coffee was too sweet even though I asked for one less sugar. My wife's ice coffee had, look like expired milk with chunks of dots on top of iced coffee. I subsequently tried calling the store to notify them. However, nobody is picking up the call. Hence I am writing this review. I'm extremely disappointed, don't think I will be going to this location moving forward. Dunkin' Donuts has to make changes please thank you.
Atmosphere: 2
Food: 1
Service: 3
Kamran Jahangir
Worst experience, Kids want Donuts, so I went to this branch, after reaching home, found out that Donuts look Donuts bites rather proper donuts size and not fresh at all.
Atmosphere: 1
Food: 1
Service: 1
a
Tea was waaay too sweet. Got a small sweet tea, it was like drinking liquid sugar. Hashbrowns were cold and tasted weird, i think they microwaved them. Wrong donut. Definitely wasn't worth, since they've gone up on everything. It's disappointing. I don't think there are any good dunkin's in owings mills.
Food: 1
V. Pinkett-Reap
After returning to DD because the breakfast sandwich was cold, the rep says you have to ask for a hot sandwich, otherwise it will not be warmed up. Ridiculous!
Came here on 8/11/24 at around 8:57 in the morning and receive wonderful service from the customer service man and other servers. In fact, the whole team were smiling and very kind even though there was a language barrier. I asked for the manager who came forth and I told him and he said ‘We deserve a raise, right?’ And I said yes, I think so. So please give them bonuses or raises. As most know, 93% of communication is nonverbal and I felt very respected by them… this is how customer service should be…which is rare in this area.
Atmosphere: 5
Food: 5
Service: 5
leroy stanton
Ice cream and donuts.
Atmosphere: 5
Food: 5
Service: 5
Ms. Ka Dee
They can do better. Not very friendly
Atmosphere: 3
Food: 3
Service: 3
Kevin Crocker
Large iced Latte mocha was good, but wasn't stirred. All the mocha syrup was at the bottom of the cup. The bacon, egg and cheese wake up wrap was good, but overdone. The edges were too crispy for a wrap.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
Place is super dirty always get your orders incorrect .0 customer service to try and fix.
I didn’t want to give any review, but I didn’t have any choice. I noticed that a couple of time but today is the day that I have to give you guys review first thing on the drive-through when you’re there you’re working you should be taking care of customer I was there and drive-through. I was waiting for them to take my order, but they were talking in their own language. It took me one or two minutes Then they took my order. Food was OK, but disappointed as I said I’m disappointed with her customer service then another day I was inside of Duncan and we all knows Hygiene is very important and plus Duncan is very big brand. You have restroom to go and use ZI saw one of them flies through their inside of the Dunkin donut sink that’s very disappointed and disgusting. You should do something about this stuff. Thank you.
Great coffee
yummy nummy dunkinnn.
Nice, quick, and gave me some free donuts because they were closing
Always happy with the coffee and breakfast sandwiches! Very conveniently located! I also like the mobile ordering option.
I am extremely disappointed, I went through drive-through today, which was not working, I stood there for a while, try to place my order. It did not work. Followed by pulling up to the window and place my order. Customer service was pretty decent however my coffee was too sweet even though I asked for one less sugar. My wife's ice coffee had, look like expired milk with chunks of dots on top of iced coffee. I subsequently tried calling the store to notify them. However, nobody is picking up the call. Hence I am writing this review. I'm extremely disappointed, don't think I will be going to this location moving forward. Dunkin' Donuts has to make changes please thank you.
Atmosphere: 2
Food: 1
Service: 3
Worst experience, Kids want Donuts, so I went to this branch, after reaching home, found out that Donuts look Donuts bites rather proper donuts size and not fresh at all.
Atmosphere: 1
Food: 1
Service: 1
Tea was waaay too sweet. Got a small sweet tea, it was like drinking liquid sugar. Hashbrowns were cold and tasted weird, i think they microwaved them. Wrong donut. Definitely wasn't worth, since they've gone up on everything. It's disappointing. I don't think there are any good dunkin's in owings mills.
Food: 1
After returning to DD because the breakfast sandwich was cold, the rep says you have to ask for a hot sandwich, otherwise it will not be warmed up. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was impressed by the variety ? at this location
Atmosphere: 4
Food: 4
Service: 4
Came here on 8/11/24 at around 8:57 in the morning and receive wonderful service from the customer service man and other servers. In fact, the whole team were smiling and very kind even though there was a language barrier. I asked for the manager who came forth and I told him and he said ‘We deserve a raise, right?’ And I said yes, I think so. So please give them bonuses or raises. As most know, 93% of communication is nonverbal and I felt very respected by them… this is how customer service should be…which is rare in this area.
Atmosphere: 5
Food: 5
Service: 5
Ice cream and donuts.
Atmosphere: 5
Food: 5
Service: 5
They can do better. Not very friendly
Atmosphere: 3
Food: 3
Service: 3
Large iced Latte mocha was good, but wasn't stirred. All the mocha syrup was at the bottom of the cup. The bacon, egg and cheese wake up wrap was good, but overdone. The edges were too crispy for a wrap.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
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