Dunkin'
9404 A, Reisterstown Rd, Owings Mills
(443) 394-7701
Recent Reviews
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Hey the employees close before the actual closing time. They locked the doors around 7:40pm and they close at 8pm . the owner should definitely do something
Service was excellent. My latte was the bomb!
Right on time
These guys here are incredibly kind, I don't know if he's the supervisor or manager, but that person is attentive and kind, the place always looks good.
I Love going to the Dunkin Donuts on the 1100 block of Light Street. The Staff is always Professional, Knowledgeable, Polite and Patient.
Picked up a quick $5 gift card and 10 munchkins for a gift exchange. Always a great and pleasant experience at this Dunkin.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
DO NOT EAT HERE!!! Employees do not wash there hands when they come from outside. The Indian lady that cooks the food Coughs and sneezes on the food and donuts. They are nasty! Just observe before your purchase!
Atmosphere: 1
Food: 1
Service: 1
Unbelievable!!! Today, I observed a male employee exhibiting offensive and disrespectful behavior towards a female customer of color. The customer politely indicated that her coffee had been served without sugar and that her order needed to be corrected. Rather than addressing her concern, the employee instructed her to add sugar to the coffee herself. When the customer requested that her coffee be remade, the employee denied her request, stating, “No.” Subsequently, when she sought a refund, he again refused, responding with another “No.”
Additionally, a female colleague attempted to intervene and assist the customer, but the male employee refused her help. I found this behavior to be deeply troubling. The staff at this establishment's evident lack of respect for American customers is wholly unacceptable and disappointing. The owner is understanding, but the others could be more professional. Consequently, I will refrain from patronizing this establishment in the future and advise my colleagues to do the same due to the inappropriate conduct I observed today.
Atmosphere: 1
Service: 1
This is the best Dunkin in the world. Robby is amazing and hooked us up.
Atmosphere: 5
Food: 5
Service: 5
The lights were on and when I went to go to the door, it was locked, and the lady told me to leave. It’s 6:00 and on google it says it’s open till 8:00pm they need to change the time because this is wrong we came from a far drive.
Restaurantji Recommends
Indian ☕️
Bad customer service
Atmosphere: 1
Food: 2
Service: 1
Only go if you have patience. Lady charged me for the wrong order twice. Even after pointing at what I wanted for 5 minutes.
Atmosphere: 5
Service: 1
This is literally the best Dunkin I’ve ever been to. Super fast, order is always correct, extremely friendly. Start to finish, always incredible.
Atmosphere: 5
Food: 5
Service: 5
The nicest people! Great food and drinks!
Atmosphere: 5
Food: 5
Service: 5
The workers are friendly and courteous to all. I will only get my xtra large hot coffee from Dunkin'
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