Firehouse Subs Garrison Forest

Did it online but this location is awesome.
The taste and presentation with the sandwich being cut was great

Atmosphere: 5

Food: 5

Service: 5

The food was ready promptly; the ingredients were fresh and tasty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball Hot Sub

Easy to use menu

Atmosphere: 5

Food: 5

Service: 5

Excellent service and great menu. The subs are very fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Easy to order online and we love the hero sub

Atmosphere: 5

Food: 5

Service: 5

Went there to get a sub. Made the wrong order, went home opened the box wrong. Called the assistant manager answered, apologized and said I needed to bring back the order they will make me the right one…annoyed but ok I get it. I drive back and front cashier who is also assistant manger admits he made the mistake. I ask him/tell him because of the inconvenience I should keep the mess up order and to PLEASE make me what I ordered. He goes onto I need to call the owner. Dude you’re the manager make an executive decision! Otherwise you’re not the manager…I digress. I ask him if he’s just going to throw it away he tells me yes. I say that is such a waste, and once again because your mistake I should be compensated and a friendly gesture of good customer service. His owner tells him he cannot do it.

To the owner: you do not know how to treat your customers and a simple gesture of making it right for the customer would gone a long way here. Pennies for you and a satisfied customer but instead you wanted to feel like you won good job. I’ll be forwarding this to corporate as well.

Atmosphere: 1

Food: 1

Service: 1

I like it very delicious, and the experience with the employees are very nice 👍🏻

Atmosphere: 5

Food: 5

Service: 5

Excellent presentation, taste and food quality, blows subway out of the water!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball Hot Sub

Very nice people good kitty good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy good boy

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Italian, Firehouse Meatball Hot Sub

Good service, consistent! I get the same sandwhich everytime and eveytime it tastes the exact same as the last time.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Turkey Bacon Ranch

Customer service is always good here.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Turkey Bacon Ranch

The turkey bacon ranch sub was great!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch

I love going to this Firehouse Subs specifically. They slice the meat how I ask and prepare the sandwiches exactly as I request, without fault. The customer service is always amazing, the establishment is always clean, and the sweet tea is just sweet enough for me.

Atmosphere: 5

Food: 5

Service: 5

We visited today for lunch and purchased two combo meals. The subs tasted great BUT there was hardly any meat and the manager on duty was not even close to being friendly. Do any of you like your jobs?

Atmosphere: 4

Food: 3

Service: 2

I just ordered for the first time and am really disappointed. I ordered the firehouse hero, which has roast beef, turkey, and ham. What I received only had beef on it. The sub arrived super cold like it had been sitting out (not sure if they made it too far ahead of my delivery window or what). I can't be certain it was the store instead of my delivery person so I won't hold that against them. I added pickles on my own because that's not a topping choice (weird for a sandwich place?).

Issues aside, I was not at all impressed with the taste and quality of the sub. I don't plan to go back.

Food: 2