I ordered from here for my 21st birthday and all of my friends were asking where i got my cake from!! The cake looked beautiful and tasted good (cold). Overall 5 star place! Some discrepancies i have to mention, the cake i got (strawberry with white chocolate icing) was really good, but it was only good cold! i had it warmed and it didn’t taste right, but im the only one at my party that noticed. The second thing was that there was A LOT of icing, almost TOOOOO much. If you’re not an icing person and you get a star cake, maybe ask for a think layer or even just a crumb coat! The third this was pricing!!!! It was very expensive (as a college student) my cake was 190$! if you’re going to eat there make sure to get a rewards card!!!
but overall 5 out of 5!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Bread Pudding
Shari Wright
So I found Fresh Bakery from a Google search for cake decorations near me. I wanted a special cake for my mom's 75th birthday. When I first called I left a voicemail, expecting someone to call me back. Two days went by and I heard nothing! I panicked because by now it was only a few days before I needed the cake. When I decided to call again, I thought I'm just going to hit the place an order option. Thankfully that's when I was able to speak with a person, and tell them my hopes and dreams for this cake. I was happy with the customer service, the helpfulness with the decorations, and the fact that it was a few days before I needed the cake and they didn't have a problem with it made me an instant fan. I am forever thankful for Fresh Bakery!! The cake was the highlight of the party! And to find out that my mother never had a birthday party in her 75 years only made the day even more special. Everyone loved (and I mean LOVED) the cake! "Its moist and full of flavor " - a compliment from my mother who doesn't really eat sweets and who's idea of sweets is a bag of peanut M&M's . She absolutely enjoyed herself!!
Atmosphere: 5
Food: 5
Service: 5
Super Star
Rude and bad service. Mediocre.
Atmosphere: 1
Food: 1
Service: 1
Art Poetry Images
I was able to ask questions while browsing and find menu items online. The inside has been remodels, and I had been given a recommendation to come and check out the cupcakes. Mission complete.
Vegetarian options: Ask to mix and match cupcakes
Dietary restrictions: Not sure
Parking: Single items are available daily as well as customer order. All 5-7 days for customer orders.
Kid-friendliness: Yes. The store has a photo wall at the rear.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
E. B.
Small bakery. Helpful friendly staff. Wonderful cupcakes. They have faithful standard cupcakes and awesome less tradistion flavors like snickerdoodle and turtle cheesecake. 6 cupcakes for 20, not bad.
This lemon and coconut cake..devine
Atmosphere: 4
Food: 5
Service: 4
Janese Green
Ordered a leopard print cake for my birthday. When I picked it up, the top looked fine. Went home and realized all the trimming was missing and the leopard print was terrible. No apologies, nothing. Just a customer service rep with a bad attitude who ended up refunding it. They did offer to fix it, but at that point, it was too far gone.
Alissa Mitchell
I have used Fresh Bakery for years and my previous experiences have been good. I called to order their specialty desserts and was advised I could not as they need a week's notice. The website does not state that information at all, it actually says 72 hours notice for delivery. Erica the assistant manager did not even ask how many did I need or offer to assist in any manner. Her response was basically you need to call us a week in advance and we have had complaints about the website. Thank you Erica you saved me money.
Service: 1
Apri Lemon
I’ve shopped with them for years, always a pleasure. Food is magnificent
I went in to pick up an order and needed another cake at the last minute. I purchased one of their already made cakes and they even wrote on it for me. I was in and out in less than 10 mins. The staff was so pleasant and accommodating. Their customer service is always consistently pleasant whenever I visit. They will always be my favorite bakery.
Atmosphere: 5
Food: 5
Service: 5
Rhonda Johnson
I’ve been coming here since they opened and never have I been disappointed.
The best cupcakes in town!! I was serviced by Courtney and Taryn and it was the most pleasant experience ever!! Customer service was A+! I hope these two ladies are commended for their customer service. I will continue to come back due to experience.
Atmosphere: 5
Food: 5
Service: 5
Jenny .L.
SCRUMDIDDILYUMPTIOUS!!!! This was my first visit and WOW! I tried the banana pudding and the key lime pie. The banana pudding was rich and decadent, I could see how this may not be for everyone but it was right for me! The key lime pie was absolutely delicious, you can taste the fresh buttery crust and the perfect amount of tang. Yall are doing something right over there!!! Aside from the yummy treats, the store looked clean and lived up to their upscale vision. The customer service was excellent, when I went in I had no intention of purchasing anything but the cashier was very friendly and let me know they could help me whenever I was done looking at their selections. The prices were fair considering everything tasted so fresh!
Parking: There’s a small parking lot to the left of the bakery entrance and a larger parking lot in the front shared with Safeway. More parking farther to the left near the Buffalo Wild Wings.
Wheelchair accessibility: From the parking lot in front of Safeway, there is a crosswalk to a wheelchair ramp and a wide sidewalk to the bakery.
I ordered from here for my 21st birthday and all of my friends were asking where i got my cake from!! The cake looked beautiful and tasted good (cold). Overall 5 star place! Some discrepancies i have to mention, the cake i got (strawberry with white chocolate icing) was really good, but it was only good cold! i had it warmed and it didn’t taste right, but im the only one at my party that noticed. The second thing was that there was A LOT of icing, almost TOOOOO much. If you’re not an icing person and you get a star cake, maybe ask for a think layer or even just a crumb coat! The third this was pricing!!!! It was very expensive (as a college student) my cake was 190$! if you’re going to eat there make sure to get a rewards card!!!
but overall 5 out of 5!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Bread Pudding
So I found Fresh Bakery from a Google search for cake decorations near me. I wanted a special cake for my mom's 75th birthday. When I first called I left a voicemail, expecting someone to call me back. Two days went by and I heard nothing! I panicked because by now it was only a few days before I needed the cake. When I decided to call again, I thought I'm just going to hit the place an order option. Thankfully that's when I was able to speak with a person, and tell them my hopes and dreams for this cake. I was happy with the customer service, the helpfulness with the decorations, and the fact that it was a few days before I needed the cake and they didn't have a problem with it made me an instant fan. I am forever thankful for Fresh Bakery!! The cake was the highlight of the party! And to find out that my mother never had a birthday party in her 75 years only made the day even more special. Everyone loved (and I mean LOVED) the cake! "Its moist and full of flavor " - a compliment from my mother who doesn't really eat sweets and who's idea of sweets is a bag of peanut M&M's . She absolutely enjoyed herself!!
Atmosphere: 5
Food: 5
Service: 5
Rude and bad service. Mediocre.
Atmosphere: 1
Food: 1
Service: 1
I was able to ask questions while browsing and find menu items online. The inside has been remodels, and I had been given a recommendation to come and check out the cupcakes. Mission complete.
Vegetarian options: Ask to mix and match cupcakes
Dietary restrictions: Not sure
Parking: Single items are available daily as well as customer order. All 5-7 days for customer orders.
Kid-friendliness: Yes. The store has a photo wall at the rear.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
Small bakery. Helpful friendly staff. Wonderful cupcakes. They have faithful standard cupcakes and awesome less tradistion flavors like snickerdoodle and turtle cheesecake. 6 cupcakes for 20, not bad.
This lemon and coconut cake..devine
Atmosphere: 4
Food: 5
Service: 4
Ordered a leopard print cake for my birthday. When I picked it up, the top looked fine. Went home and realized all the trimming was missing and the leopard print was terrible. No apologies, nothing. Just a customer service rep with a bad attitude who ended up refunding it. They did offer to fix it, but at that point, it was too far gone.
I have used Fresh Bakery for years and my previous experiences have been good. I called to order their specialty desserts and was advised I could not as they need a week's notice. The website does not state that information at all, it actually says 72 hours notice for delivery. Erica the assistant manager did not even ask how many did I need or offer to assist in any manner. Her response was basically you need to call us a week in advance and we have had complaints about the website. Thank you Erica you saved me money.
Service: 1
I’ve shopped with them for years, always a pleasure. Food is magnificent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Bread Pudding, Banana Pudding, Cupcake
I went in to pick up an order and needed another cake at the last minute. I purchased one of their already made cakes and they even wrote on it for me. I was in and out in less than 10 mins. The staff was so pleasant and accommodating. Their customer service is always consistently pleasant whenever I visit. They will always be my favorite bakery.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here since they opened and never have I been disappointed.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
great desserts! very rich and thick cupcakes. They have new flavors every time I go and are so kind and great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
The best sweet potato pie I ever had! I will be back for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Potato Cake, Cupcake, Strawberry Shortcake
3 layer heart cake was beautiful and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
The best cupcakes in town!! I was serviced by Courtney and Taryn and it was the most pleasant experience ever!! Customer service was A+! I hope these two ladies are commended for their customer service. I will continue to come back due to experience.
Atmosphere: 5
Food: 5
Service: 5
SCRUMDIDDILYUMPTIOUS!!!! This was my first visit and WOW! I tried the banana pudding and the key lime pie. The banana pudding was rich and decadent, I could see how this may not be for everyone but it was right for me! The key lime pie was absolutely delicious, you can taste the fresh buttery crust and the perfect amount of tang. Yall are doing something right over there!!! Aside from the yummy treats, the store looked clean and lived up to their upscale vision. The customer service was excellent, when I went in I had no intention of purchasing anything but the cashier was very friendly and let me know they could help me whenever I was done looking at their selections. The prices were fair considering everything tasted so fresh!
Parking: There’s a small parking lot to the left of the bakery entrance and a larger parking lot in the front shared with Safeway. More parking farther to the left near the Buffalo Wild Wings.
Wheelchair accessibility: From the parking lot in front of Safeway, there is a crosswalk to a wheelchair ramp and a wide sidewalk to the bakery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Pudding
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