Jersey Mike's Subs

The manager took the order and got it wrong. The gal doing the fixings and register caught the mistake. She offered us the sub that was wrong but the manager took it away. The manager said we are making you the right one. Of course we had to wait longer to eat 😔 this place sucks. I feel they offer the messed up food to select people. If I could give zero stars I would. No compensation for their mistake 😕

Cool place for subs,

Great subs and quick service

Extremely rude service plus thay didnt honor what they post about free sub [liers]

Store was a mess too many people standing around when the fixing station was a complete mess the lettuce was brown and there were other condiments in the lettuce. tables dirty I opted for no lettuce. Staff not friendly with the exception of the guy that was slicing the meat. I will never go to that location again this was my 3rd and last visit and it has always been below average I will try Owings Mills never pikesville. You need a manager or site.

I wish they had an option for zero stars because thats what this establishment deserves. Walked in at 8:40pm (closes at 9) to all chairs propped on tables and the workers packing away all items to close. Took 5 steps into the store to be stopped and told that they ran out of ALL bread and we could not be serviced. I understand prepping to leave to get out on time but to LIE to customers when i can visibly see loafs of bread under the rack cover and once told that it hadn’t been closed properly and i could see it and they just said that because you want to not do any work to just laugh? Unacceptable. If i would’ve known that they were going to do that i would’ve gone to a different location but now i know for the future.

The staff was VERY VERY friendly

Got a BLT today. They forgot the T. And the B was cooked probably 4-5 days ago. Just horrible.

How you guys don’t have no bread ready

I came into the store with my colleague to eat. My first order was wrong they apologize to me and want to make a second one then my second order came out wrong. They apologize again and want to make a new sandwich for me I said OK that's fine but then knowing their mistake, they were trying to charge me money again really really bad experience management is terrible. The counters are filthy and dirty. I will never ever come back to this location in my life again and I will call the corporate and complain to them as well because this was unacceptable at all and also, I waited for like 20 minutes to get my order they made it all wrong since the beginning I even spoke to the manager on duty to fix the issue, but he refused when the manager was trying to take my older second time, he asked me to pay again, but I refused and left without eating

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: White Bread

This place is a carryout not a place to sit down and eat

Atmosphere: 5

Food: 5

Service: 5

Yes. 5 stats is correct. Considering the last time I visited, it was an unsanitary atmosphere and staff. Went in today. New Management, staff Elijah and Isaiah stood out for their friendliness and cleanliness. There were several others that looked like managers, and they were accommodating as well. Not all Jersey Mikes are created equal. There are some corporate locations, and others are franchises. I'm not sure what this one is, but I will be back. The tuna was perfection today. The turkey was well received as well. They did a good job today, I hope they stay consistent.

Atmosphere: 5

Food: 5

Service: 5

Floors were very dirty. 4 or 5 people working but no one wants to clean but would rather step over everything. Had an online order, took 5/6 minutes for someone to acknowledge or even ask if I had an online order.

Atmosphere: 1

Food: 4

Service: 2

Prep area was the messiest I've ever seen from any other JM I've been to. The workers weren't necessarily rude, but they have to be the least friendly bunch I've dealt with. The order taker was more concerned about his phone conversation than he was about taking my order. I'll probably just drive a couple extra miles next time I'm craving JM. First impression of this store was not it.

Atmosphere: 3

Food: 4

Service: 3

Drove all the way here for my lunch break to try it just for the employees to tell me they don’t serve hot sandwiches. A waste of time !!!

Atmosphere: 1

Service: 1