Rita's Italian Ice & Frozen Custard

9700 Groffs Mill Dr Ste 9708A, Owings Mills
(410) 654-0711

Recent Reviews

MARCILENI SANTOS

I liked the good

Atmosphere: 5

Food: 5

Service: 5

Shardae Morris

LOVE that they have the Red Sour Patch Kid flavor more consistently than other locations. Could probably use another person working there as sometimes the line and wait can be a bit long, but otherwise, happy with the options! Hopefully Key Lime Pie comes back next year!!

Vickie Forby-Stevenson

The attendant was very nice. Never had cantaloupe Italian ice before but it was delicious! And the wasn't a line! Great experience.

Marlon Jordan

That wild black cherry ? Gelato ice cream was nice ?

Nicholas Woodus

Very tasty snack

Grace Davis

Went here for some quick ice cream and it was not the best experience. The guy working there was rushing me and on top of that he got my order wrong. I got a twist custard with chocolate chips and cookie dough but he only give me vanilla with the two toppings. There were two other things I ordered for some friends and luckily those were correct. The concrete was very small it was about the size of a kiddie cup.9/10 because of the size of concrete and the wrong order.

Ms. M B

This place was so delicious they had a banana and chocolate twisted custard that I got with rainbow sprinkles. It was so good. Rich and creamy! I would highly recommend this location !

Terri L Coleman

Black cherry had chunks of real cherry... yummy

Jackie Nelson

So the customer service was absolutely horrible, I wasn’t greeted at all the one girl had an AirPod in her ear having a full blown conversation then she asked more than three time what i had ordered then came back again and asked a forth time I said if you take the AirPod out you can hear my order, I will not be returning to this location. These young folks want a paycheck but don’t wanna work for it.

Susie Song

Google says the business updated their own hours 3 weeks ago and they're open until 10pm on Mondays. Came at 9pm and they were closed. Waste of time.

Janese Green

Ordered ice cream 9/3 at 7pm, and unfortunately it was spoiled

Angelina Rodriguez

I had to edit this review because for some reason my review says Dundalk 1 & the review is for the owings mills location next to Ledo's Pizza! 9700 Groffs Mill Dr, owings mills md.I just walked away a few minutes ago. I walked up to the window & patiently waited a few minutes because of course no one was @ the window to assist me.I watched 2 young girls walk up the front, 1 may have been working, 1 looked right @ me & no one greeted me, said give me a few minutes or anything.The 1 that looked @ me had an airpod in her ear she may had possibly been on the phone, not certain. She was talking but could've been talking to her coworker. I watched this girl peek around something to look @ me, I guess to see if I could see her.That's when I shook my head & walked away. I'll spend my money @ another location! I've never had this experience @ Rita's before! If they don't want to work they should go home.I'm highly disappointed & really wanted some Italian ice while on my break.I honestly wasn't trying to leave this review but I couldn't find an email address. So I figured this review will get to someone important! Communication is everything!! Now I can drive off. ??

Adrian Yates

Always a welcome retreat on a hot summer day!

Dan Rivera

A very great place to get Italian ice and frozen custard. Tbis is the only place that is not so close by. We need more of these around Reisterstown.

Dorothea Bowers

The black cherry gelati is sooo good. Too bad they don't have black cherry as an option everyday.

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