Worst smoothie I've ever got and worst customer service even though i was served by the owner i was trying to explain to him how i want my smoothie but he won't listen and try convince me do have it the way he wanted with a nasty attitude run away from this place.
Atmosphere: 1
Food: 1
Service: 1
Sherna' Baldwin
First experience today it was great the store associate was awesome ans the smoothie was good. Took my youngest boy with me he love his smoothie too.
Atmosphere: 5
Food: 5
Service: 5
Joel “Jojo” Thomas
Appreciated the awesome customer service from Keith at the Owings Mills location.Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Byron Powell
I was unsure about what would fit my taste and had not had anything from Smoothie King before..Jaden took the time to go over my possible interest. Thank you the taste experience and my satisfaction was
Atmosphere: 5
Food: 5
Service: 5
Joel T.
Appreciated the awesome customer service from Keith at this location. He was professional, courteous, and respectful. Thanks again for your great service!
C. R. W
Poor service. They list hours as closing at 7:30. I pull up at 7:10 and they lock thedoors and went to the back to never come back. So I just went to Tropical Cafe Smoothie 2 blocks away. There was another car that pulled up beside me and they ended up doing the same as me. Business lost!
Service: 1
Randy Ennis
Wish I could get my money back the smoothie was great but the store was terrible looking.
Atmosphere: 3
Food: 2
Service: 4
Fifu bibi
Manager/owner, always angry and rude to the customers, store filthy, sticky layers of dirt by the toppings, Never follows recipes on the menu. Not worth the money for canned fruits mixed with some water.
LaToya Dow
I normally come to this smoothie king a few times a week. The customer service is normally just okay but today it was extremely bad. The staff did not greet you when entering the store or even when placing your order they just looked at you as to say what do you want. 4-5 people came in after me and ordered smoothies as well and were all given their orders before me and they were not online orders. When I asked what order they were filling orders because I didn’t understand how people who ordered after me were given their smoothies before me, no one responded
k malon
This location really needs to keep it clean.. Maybe some touch up paint.. Looks very dirty
So smoothies have become part of my daily routine when going to work and school…before I would say 1 month ago I delighted coming to this store…I’ve been trying to catch the manager but have not been able to to let him know that the few people he has hired within these last two months SUCK!! My smoothies do not taste the same the females have ear plugs in when taking my order (which is why they probably can’t get my order right) the consistency of the smoothies are watery and I just get frustrated given instructions when I’m in a rush and have ordered online. The two young boys ARE THEE BEST! I try to tip them every time I come in and they’re there. However when I come in now if I don’t see them I turn around. I hope management sees this and appreciate my concern for a change in employees!!
K Witten
Nice staff but dirty, disorganized, and gnats. It is like a hang out spot and no professionalism. Again, the staff is nice they just need mentoring but long nails, no gloves, touching register, and no handwashing is just gross. Also whenbu see the filth machines and countertop you will certain u-turn.
Tiff B
Bunch of young staff just seem like they don’t want to work had me wait 25 mins for a bowl get real won’t be back
Zvonne J.
Smoothie King's service is outstanding. The owner is always at the store disbursing amazing customer service because he knows his customers by name. I highly recommend this location for your replacement meal needs.
Miranda Chenoweth
Ah now I have 5 $2 rewards on the app there are no combined offers and the damn app won't let me use them on my order. Why give any rewards if it's made so you can't even use them!?
Worst smoothie I've ever got and worst customer service even though i was served by the owner i was trying to explain to him how i want my smoothie but he won't listen and try convince me do have it the way he wanted with a nasty attitude run away from this place.
Atmosphere: 1
Food: 1
Service: 1
First experience today it was great the store associate was awesome ans the smoothie was good. Took my youngest boy with me he love his smoothie too.
Atmosphere: 5
Food: 5
Service: 5
Appreciated the awesome customer service from Keith at the Owings Mills location.Thanks again!
Atmosphere: 5
Food: 5
Service: 5
I was unsure about what would fit my taste and had not had anything from Smoothie King before..Jaden took the time to go over my possible interest. Thank you the taste experience and my satisfaction was
Atmosphere: 5
Food: 5
Service: 5
Appreciated the awesome customer service from Keith at this location. He was professional, courteous, and respectful. Thanks again for your great service!
Poor service. They list hours as closing at 7:30. I pull up at 7:10 and they lock thedoors and went to the back to never come back. So I just went to Tropical Cafe Smoothie 2 blocks away. There was another car that pulled up beside me and they ended up doing the same as me. Business lost!
Service: 1
Wish I could get my money back the smoothie was great but the store was terrible looking.
Atmosphere: 3
Food: 2
Service: 4
Manager/owner, always angry and rude to the customers, store filthy, sticky layers of dirt by the toppings, Never follows recipes on the menu. Not worth the money for canned fruits mixed with some water.
I normally come to this smoothie king a few times a week. The customer service is normally just okay but today it was extremely bad. The staff did not greet you when entering the store or even when placing your order they just looked at you as to say what do you want. 4-5 people came in after me and ordered smoothies as well and were all given their orders before me and they were not online orders. When I asked what order they were filling orders because I didn’t understand how people who ordered after me were given their smoothies before me, no one responded
This location really needs to keep it clean.. Maybe some touch up paint.. Looks very dirty
Restaurantji Recommends
So smoothies have become part of my daily routine when going to work and school…before I would say 1 month ago I delighted coming to this store…I’ve been trying to catch the manager but have not been able to to let him know that the few people he has hired within these last two months SUCK!! My smoothies do not taste the same the females have ear plugs in when taking my order (which is why they probably can’t get my order right) the consistency of the smoothies are watery and I just get frustrated given instructions when I’m in a rush and have ordered online. The two young boys ARE THEE BEST! I try to tip them every time I come in and they’re there. However when I come in now if I don’t see them I turn around. I hope management sees this and appreciate my concern for a change in employees!!
Nice staff but dirty, disorganized, and gnats. It is like a hang out spot and no professionalism. Again, the staff is nice they just need mentoring but long nails, no gloves, touching register, and no handwashing is just gross. Also whenbu see the filth machines and countertop you will certain u-turn.
Bunch of young staff just seem like they don’t want to work had me wait 25 mins for a bowl get real won’t be back
Smoothie King's service is outstanding. The owner is always at the store disbursing amazing customer service because he knows his customers by name. I highly recommend this location for your replacement meal needs.
Ah now I have 5 $2 rewards on the app there are no combined offers and the damn app won't let me use them on my order. Why give any rewards if it's made so you can't even use them!?