Chipotle Mexican Grill
                                7711 Harford Rd, Parkville
                                 (410) 663-0167
                            
Recent Reviews
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Customer service is very poor in this place
Atmosphere: 1
Food: 3
Service: 1
The delicious food 😋 😍 👌
Atmosphere: 5
Food: 5
Service: 5
There’s one older man in there that always gets my order wrong even though I try to be very clear about what I want. Today I went in and asked for double protein of chicken and chipotle honey chicken, I’m not sure if he just didn’t understand what I said but I said it twice to make sure and he proceeded to only give me chipotle honey chicken then when I corrected him that he got it wrong he gave me an attitude and proceeded to discuss with another customer in front of me how I was in the wrong and only asked for chipotle honey chicken which I did not. This is the second time I have experienced this with this same man, it’s ridiculous that because you got my order wrong that you proceed to lessen my portions of everything. He should be fired!!
Atmosphere: 2
Food: 2
Service: 1
They did a great burrito
Sofritas is a good meat alternative for all the normal people 😉
Ask for a double quail burrito it doesn't cost anything extra and the burrito is strong.
Atmosphere: 5
Food: 5
Service: 5
I always have a good experience at this chipotle, they are pretty consistent and they give good portions to me even for a pickup order.
Atmosphere: 5
Food: 5
Service: 5
The staff was very friendly and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
I am sick and tired of this location. This is coming after 3 to 4 chances with this location of online orders. Each time I order the same salad and each and every time they forget the salad dressing. I can't understand why and on top of that you can't call the restaurant to speak a soul to be proactive or ask questions. I even sent a message to the driver that went unheeded. This automated customer service is very poor and will ultimately impact service and customer. Between uber eats and Chipotle I don't know who is worse but im done patroning both.
Atmosphere: 3
Food: 1
Service: 1
The waiting line in this Chipotle was long but it went fast. And the wait was worth it because as usual the food was delicious.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Burrito
Employees are very rude!
Atmosphere: 2
Food: 3
Service: 2
Very good food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean, friendly environment
Atmosphere: 5
Food: 5
Service: 5
Honey Chiptole chicken was goodt!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito
WORST FOOD EVER. SO SPICY CANT EVEN TASTE THE INGREDIENTS 🤢😞
Delmy I assume was my cashier and she has the worse customer service ever. All I did was ask for a breakdown of my bill and she was so rude. I will never come back to this location in life. She needs to learn customer service. If she is having a bad day she should work the back of the house.
Atmosphere: 3
Food: 5
Service: 1
The service was poor. Nobody spoke to me initially to say they would be a few moments. I ordered online and took longer than expected to get to the location. There was one person ahead of me and nobody else in the restaurant. When the cashier finally a knowledged me, it was eye contact: no words. Weird. I told him I ordered online. He gave me my bag and I left. Had to come back in to get salad dressing. Same type of communication. No apology. He put the container on the counter rather than handing it to me. I sent my feedback to Chipotle directly through their site. I paid with the gift card I received from a family member days prior. Otherwise, I would have pressed for a refund.
Atmosphere: 4
Food: 2
Service: 1
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