Chipotle Mexican Grill

7711 Harford Rd, Parkville
(410) 663-0167

Recent Reviews

Sort by
Rhonda Hammonds

Delmy I assume was my cashier and she has the worse customer service ever. All I did was ask for a breakdown of my bill and she was so rude. I will never come back to this location in life. She needs to learn customer service. If she is having a bad day she should work the back of the house.

Atmosphere: 3

Food: 5

Service: 1

T. Cole

The service was poor. Nobody spoke to me initially to say they would be a few moments. I ordered online and took longer than expected to get to the location. There was one person ahead of me and nobody else in the restaurant. When the cashier finally a knowledged me, it was eye contact: no words. Weird. I told him I ordered online. He gave me my bag and I left. Had to come back in to get salad dressing. Same type of communication. No apology. He put the container on the counter rather than handing it to me. I sent my feedback to Chipotle directly through their site. I paid with the gift card I received from a family member days prior. Otherwise, I would have pressed for a refund.

Atmosphere: 4

Food: 2

Service: 1

M R (MiMi)

I didn't get my chips for my guac

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Tacos

Katie Kelly

The dining room was dirty, the tables weren't clean, the area around the soda machines was dirty. The restaurant wasn't full. It wouldn't have taken long to atleast wipe down tables. Hair on the soda machine drain thing. You'd think after 2020. Cleanliness would be really important.

Atmosphere: 2

Food: 3

Service: 4

Donya Carroll

The food is delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Salad

MzSparklez

I ordered a chicken burrito bowl with double meat and barely got enough meat for a regular bowl, when I asked for more the worker literally gave me a nasty look and gave me half a scoop of chicken and said that’s double meat. I also asked for more fixings and then she caught a major attitude. I will never go back. They are always rude and nasty. It was hardly any meat to pay for double meat. I won't go back because I’m not paying for horrible customer service. Every time I come this location it's the same thing.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Chips

Erin Brown

I avoid this location because the staff is always so rude and flustered, and they skimp horribly on the bowls. They need to just close it and try again. I work in food as well so I understand it can be demanding, but there’s no reason to take it out on otherwise nice customers. They suck

Atmosphere: 1

Food: 1

Service: 1

Destiny Dav

I went here for a kids meal and a chicken bowl. I asked for more chicken the worker literally gave me two cubes of chicken and said that’s double meat. I asked for more and then she catches an attitude. I will never go back. She was rude and nasty. The manager said oh she’s trained to give that amount. It was hardly any meat to pay for double meat. I left because I’m not paying for horrible customer service or double meat and you only gave me two extra pieces. I eat at this location often and I’ve never had this problem.

Atmosphere: 1

Food: 1

Service: 1

Dillon Hess

Food was served promptly and portion sizes were as expected. They didn't have Tabasco available without asking for it.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Burrito Bowl, Quesadilla

Dieselking3293

Chipotle opens when then like to. There never ready at 10:45 especially this location.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Burrito Bowl

David Biles

Love ❤️

Atmosphere: 5

Food: 5

Service: 5

Ben Leverton

I pushed out way by workers. In the position of getting served because of other customers waiting and I was totally ignored by staff

Parking: Busy parking lot on a Friday night.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Sky_ 11

This is one of the best locations , clean and food was fresh

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Burrito, Burrito Bowl

Shawna B

Worst location I’ve been to in months, the Hispanic guy with jet black hair gave me not even a scoop but a half on that spoon, keep that up and you won’t have any customers

Augustine Wiafe

Good environment and service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Loading...