Ordered chicken tacos to go and I don’t even know if I could call these tacos. Barely full and one of my tacos had literally 3 pieces of meat in it. I’m sorry but I didn’t pay to get nothing :/ really disappointed that all the Chipotles in the nearby area seem to have the same issues so I can’t enjoy their food anymore. Frustrated that I even paid for this. Their Guac is good though.
Atmosphere: 2
Food: 1
Service: 1
women obligingwomen
I went to Chipotle yesterday on Taylor Avenue in Harford Road, and I have to say the customer service was not great. At this point, I don’t expect much from humans in the United States, but what really stood out was the food itself. The amount of salt was unbelievable. It was so overpowering that it was impossible to enjoy the meal. It tasted like the food had been sitting overnight, and both the marinade and seasoning were far too salty. This is unhealthy and unacceptable. Restaurants need to follow the same rules and regulations that everyone else is expected to follow. Food that is this salty can lead to serious health issues and cause distress for families who just want to enjoy a meal outside of the home. This is one of the reasons I don’t eat out often. Please take this seriously and do better.
Atmosphere: 2
Food: 1
Service: 1
J P
Very generous portions when ordering in person, can't comment for online. I ordered a vegetarian bowl, and it was delicious! The place was clean and the staff was friendly.
Victoria Z
WILDLY inconsistent. Don't waste your money. This location in particular is especially bad, and only getting worse. I've been a regular customer for years, and I'm DONE.
Sarah Shipe
Great food, friendly staff and clean bathrooms
Atmosphere: 5
Food: 5
Service: 5
Mills Ryesha
The men working there don’t pay any mind to cleanliness or the spread of germs.. guy went from register to digging in cheese and lettuce back to register and then digging in the chips. There has to be a least one female or mindful manager on each shift to manage this. I’m disgusted, also all the toppings were mixed with other toppings and it’s only 7:30pm.
Food: 2
Service: 2
Chad
I ordered a chicken burrito for takeout, and it was very good! All of the ingredients were fresh and tasty. The employees were friendly and smiling. This restaurant really turned itself around since my last visit 2 years ago. Impressive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito
Jordan Hassan
Staff were nice food was great store was clean
Atmosphere: 5
Food: 5
Service: 5
Crystal Smith
Best chipotle I’ve had in a long time. Maybe because I was hungry and ina. Great mood. But everything was FRESH and the perfect temperature for one. You could taste the flavor of each ingredient and service was very friendly and patient. It could have been a little cleaner and stocked. I went on a Sunday at 3:30. But everything was great, I tried their new chimichurri and that was pretty good too.
Atmosphere: 4
Food: 5
Service: 5
Keith Na
Carne was super gristley. Asked for limes they told me no. Couldn't get one fricking lime wedge with my food...while they gave pictures of limes all over the store. They told me they aren't for customers. I am a customer no more.
There’s one older man in there that always gets my order wrong even though I try to be very clear about what I want. Today I went in and asked for double protein of chicken and chipotle honey chicken, I’m not sure if he just didn’t understand what I said but I said it twice to make sure and he proceeded to only give me chipotle honey chicken then when I corrected him that he got it wrong he gave me an attitude and proceeded to discuss with another customer in front of me how I was in the wrong and only asked for chipotle honey chicken which I did not. This is the second time I have experienced this with this same man, it’s ridiculous that because you got my order wrong that you proceed to lessen my portions of everything. He should be fired!!
Atmosphere: 2
Food: 2
Service: 1
I'VE BEEN TASKED WITH Podcast
They did a great burrito Sofritas is a good meat alternative for all the normal people 😉 Ask for a double quail burrito it doesn't cost anything extra and the burrito is strong.
Atmosphere: 5
Food: 5
Service: 5
Kory Kirk
I always have a good experience at this chipotle, they are pretty consistent and they give good portions to me even for a pickup order.
Ordered chicken tacos to go and I don’t even know if I could call these tacos. Barely full and one of my tacos had literally 3 pieces of meat in it. I’m sorry but I didn’t pay to get nothing :/ really disappointed that all the Chipotles in the nearby area seem to have the same issues so I can’t enjoy their food anymore. Frustrated that I even paid for this. Their Guac is good though.
Atmosphere: 2
Food: 1
Service: 1
I went to Chipotle yesterday on Taylor Avenue in Harford Road, and I have to say the customer service was not great. At this point, I don’t expect much from humans in the United States, but what really stood out was the food itself. The amount of salt was unbelievable. It was so overpowering that it was impossible to enjoy the meal. It tasted like the food had been sitting overnight, and both the marinade and seasoning were far too salty.
This is unhealthy and unacceptable. Restaurants need to follow the same rules and regulations that everyone else is expected to follow. Food that is this salty can lead to serious health issues and cause distress for families who just want to enjoy a meal outside of the home. This is one of the reasons I don’t eat out often. Please take this seriously and do better.
Atmosphere: 2
Food: 1
Service: 1
Very generous portions when ordering in person, can't comment for online. I ordered a vegetarian bowl, and it was delicious! The place was clean and the staff was friendly.
WILDLY inconsistent. Don't waste your money. This location in particular is especially bad, and only getting worse. I've been a regular customer for years, and I'm DONE.
Great food, friendly staff and clean bathrooms
Atmosphere: 5
Food: 5
Service: 5
The men working there don’t pay any mind to cleanliness or the spread of germs.. guy went from register to digging in cheese and lettuce back to register and then digging in the chips. There has to be a least one female or mindful manager on each shift to manage this. I’m disgusted, also all the toppings were mixed with other toppings and it’s only 7:30pm.
Food: 2
Service: 2
I ordered a chicken burrito for takeout, and it was very good! All of the ingredients were fresh and tasty. The employees were friendly and smiling. This restaurant really turned itself around since my last visit 2 years ago. Impressive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito
Staff were nice food was great store was clean
Atmosphere: 5
Food: 5
Service: 5
Best chipotle I’ve had in a long time. Maybe because I was hungry and ina. Great mood. But everything was FRESH and the perfect temperature for one. You could taste the flavor of each ingredient and service was very friendly and patient. It could have been a little cleaner and stocked. I went on a Sunday at 3:30. But everything was great, I tried their new chimichurri and that was pretty good too.
Atmosphere: 4
Food: 5
Service: 5
Carne was super gristley. Asked for limes they told me no. Couldn't get one fricking lime wedge with my food...while they gave pictures of limes all over the store. They told me they aren't for customers. I am a customer no more.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Customer service is very poor in this place
Atmosphere: 1
Food: 3
Service: 1
The delicious food 😋 😍 👌
Atmosphere: 5
Food: 5
Service: 5
There’s one older man in there that always gets my order wrong even though I try to be very clear about what I want. Today I went in and asked for double protein of chicken and chipotle honey chicken, I’m not sure if he just didn’t understand what I said but I said it twice to make sure and he proceeded to only give me chipotle honey chicken then when I corrected him that he got it wrong he gave me an attitude and proceeded to discuss with another customer in front of me how I was in the wrong and only asked for chipotle honey chicken which I did not. This is the second time I have experienced this with this same man, it’s ridiculous that because you got my order wrong that you proceed to lessen my portions of everything. He should be fired!!
Atmosphere: 2
Food: 2
Service: 1
They did a great burrito
Sofritas is a good meat alternative for all the normal people 😉
Ask for a double quail burrito it doesn't cost anything extra and the burrito is strong.
Atmosphere: 5
Food: 5
Service: 5
I always have a good experience at this chipotle, they are pretty consistent and they give good portions to me even for a pickup order.
Atmosphere: 5
Food: 5
Service: 5
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