Chipotle Mexican Grill

7711 Harford Rd, Parkville
(410) 663-0167

Recent Reviews

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Wootie Mallory

Customer service is very poor in this place

Atmosphere: 1

Food: 3

Service: 1

Javier Nieves

The delicious food 😋 😍 👌

Atmosphere: 5

Food: 5

Service: 5

ciara

There’s one older man in there that always gets my order wrong even though I try to be very clear about what I want. Today I went in and asked for double protein of chicken and chipotle honey chicken, I’m not sure if he just didn’t understand what I said but I said it twice to make sure and he proceeded to only give me chipotle honey chicken then when I corrected him that he got it wrong he gave me an attitude and proceeded to discuss with another customer in front of me how I was in the wrong and only asked for chipotle honey chicken which I did not. This is the second time I have experienced this with this same man, it’s ridiculous that because you got my order wrong that you proceed to lessen my portions of everything. He should be fired!!

Atmosphere: 2

Food: 2

Service: 1

I'VE BEEN TASKED WITH Podcast

They did a great burrito
Sofritas is a good meat alternative for all the normal people 😉
Ask for a double quail burrito it doesn't cost anything extra and the burrito is strong.

Atmosphere: 5

Food: 5

Service: 5

Kory Kirk

I always have a good experience at this chipotle, they are pretty consistent and they give good portions to me even for a pickup order.

Atmosphere: 5

Food: 5

Service: 5

Paula Elam

The staff was very friendly and the food was delicious!

Atmosphere: 5

Food: 5

Service: 5

Miss Powell

I am sick and tired of this location. This is coming after 3 to 4 chances with this location of online orders. Each time I order the same salad and each and every time they forget the salad dressing. I can't understand why and on top of that you can't call the restaurant to speak a soul to be proactive or ask questions. I even sent a message to the driver that went unheeded. This automated customer service is very poor and will ultimately impact service and customer. Between uber eats and Chipotle I don't know who is worse but im done patroning both.

Atmosphere: 3

Food: 1

Service: 1

Kivuvu Osias

The waiting line in this Chipotle was long but it went fast. And the wait was worth it because as usual the food was delicious.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Burrito

Aisha Robinson

Employees are very rude!

Atmosphere: 2

Food: 3

Service: 2

Steven Sturgill

Very good food

Atmosphere: 5

Food: 5

Service: 5

Clean, friendly environment

Atmosphere: 5

Food: 5

Service: 5

Sham

Honey Chiptole chicken was goodt!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito

Magnolia Allen

WORST FOOD EVER. SO SPICY CANT EVEN TASTE THE INGREDIENTS 🤢😞

Rhonda Hammonds

Delmy I assume was my cashier and she has the worse customer service ever. All I did was ask for a breakdown of my bill and she was so rude. I will never come back to this location in life. She needs to learn customer service. If she is having a bad day she should work the back of the house.

Atmosphere: 3

Food: 5

Service: 1

T. Cole

The service was poor. Nobody spoke to me initially to say they would be a few moments. I ordered online and took longer than expected to get to the location. There was one person ahead of me and nobody else in the restaurant. When the cashier finally a knowledged me, it was eye contact: no words. Weird. I told him I ordered online. He gave me my bag and I left. Had to come back in to get salad dressing. Same type of communication. No apology. He put the container on the counter rather than handing it to me. I sent my feedback to Chipotle directly through their site. I paid with the gift card I received from a family member days prior. Otherwise, I would have pressed for a refund.

Atmosphere: 4

Food: 2

Service: 1

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