I miss when they used to do that monopoly thing where you would buy foods and fill out this paper monopoly bored for prizes. It was so much fun, I remember dozens of glue sticks being used dry pasting the food labels onto the paper bored with my family. It was placed in the middle of our dining room table like a bowl of fruit, and me and my little brother would beg my grandma every time she went to the store to get the “monopoly food”. She always did, even though it costed more than the regular groceries that were the same exact thing. We never won anything, no free vacations or Nintendo DS’s, but it still brightened my day every single time I glued a piece of paper on that damn board. I think we won in that way.
Thanks Safeway for letting me spend time with my ya ya before she passed. I wouldn’t give up my memories of paper monopoly with groceries for the world.
Samantha Wilker
Has everything I need
Keith Brozene
The store itself is fun my complaint is with the drive up and go. There are so many lazy people that park there because it's close and then when people want to get there groceries picked up they cant park there.
Allison Humphrey
Please put a sign on your door when you don't have bags. That would be nice to know before you do $200 worth of shopping
Dawud M
This Safeway, when I shop, they were well, stock clean, and customer friendly. I enjoy shopping here. The cashier was friendly and expedient as well
Michael Cherry
Great grocery store and pharmacy.
Susan Sindall
Safeway located in North Plaza Mall is generally a nice place to shop. Although I like the store, I give them approximately ?3.6?'s.... + I am always pleased with the respectful employees and customers service. + The appearance of the store is very presentable and always clean. + BOTH self checkout and HUMAN assisted checkout are available + Lines are not usually long. + A manager or supervisor is readily available if assistance or clearance is needed. +Reward Program is beneficial
I did NOT give them 4?'s because.... - Prices are somewhat higher than other stores - Sales and product availability are a hit or miss -PHARMACY is not always accurate, i.e. on two different occasions the count of my prescription was wrong! The controlled substance I am prescribed was missing pills for 2 consecutive months.
Alina Martin
I've been going to the Safeway for about 5 years prior to the Safeway I went to the one in Jacksonville and I became somewhat of a Safeway snob, just kidding kind of. Both offer different experiences and sometimes you can get some items at one and some items at another but that only has to do with the supply chain. I downloaded the app, use the rewards program, if I know I need certain items I will go ahead and purchase in order to get more rewards and overall I can reap the benefits of free items or dollars off and I can pay $2 for a $18 bag of dog food or pay $0.99 for bread that would otherwise be $5.99. I've always found the staff to be funny and Interactive and helpful at both locations. We are a local community and we love our local people whether it's as a customer or or someone who works at local businesses.
Larry Lawson
I typically like Safeway because of the great customer service and the deli items are delicious. The store brand produce is also really good quality. On the other hand, I had a really horrible experience with customer service recently. Ms. Tammy at customer service needs a refresher on customer service. I am sure she is a wonderful person outside of work but she should not be working the customer service desk. I do not usually address employees directly but the service was so bad that I am warning others to not visit when she is at customer service.
Bunny Lawrence
Long wait for customer service with 1 person in line Pick the coupon on app if not looking at the register it doesn't take off the sale price advertise in the circular. Customer look at the receipt before leaving the store if the price total is the sale advertise
Absolutely disgusting bathrooms even then women's handicap was NOT usable. Tried posting pics but it's not allowing me 2 do so.
Adrian M
Fresh food !
JOE KING
Let me start off by saying I have been a union member in the construction industry for 36 years. After I heard Safeway was also part of a CBA I decided it was time I patronized this store that employed union members much like myself. I walked in and went right to the customer service desk to apply for a members card, because of the sale flier I received in the mail,appeared to have better deals than the grocery store I had been patronizing for the last 25yrs. The first thing I noticed as I walked into the store was how dirty and unorganized it was(product seemed to be sitting in the isles because there was no more room on the shelves and grocery carts were few) I waited 10 minutes at the customer service desk to apply for a members card but a Safeway customer service employee never showed up to assist me so needless to say I will never return to patronize Safeway I will just stick with the store that has been faithful to me since I was a kid going there with my parents. Shame on u Safeway!
Amanda Palugi
I don't usually shop here but I do use the pharmacy. Best pharmacy I've ever used.
I miss when they used to do that monopoly thing where you would buy foods and fill out this paper monopoly bored for prizes. It was so much fun, I remember dozens of glue sticks being used dry pasting the food labels onto the paper bored with my family. It was placed in the middle of our dining room table like a bowl of fruit, and me and my little brother would beg my grandma every time she went to the store to get the “monopoly food”. She always did, even though it costed more than the regular groceries that were the same exact thing. We never won anything, no free vacations or Nintendo DS’s, but it still brightened my day every single time I glued a piece of paper on that damn board. I think we won in that way.
Thanks Safeway for letting me spend time with my ya ya before she passed. I wouldn’t give up my memories of paper monopoly with groceries for the world.
Has everything I need
The store itself is fun my complaint is with the drive up and go. There are so many lazy people that park there because it's close and then when people want to get there groceries picked up they cant park there.
Please put a sign on your door when you don't have bags. That would be nice to know before you do $200 worth of shopping
This Safeway, when I shop, they were well, stock clean, and customer friendly. I enjoy shopping here. The cashier was friendly and expedient as well
Great grocery store and pharmacy.
Safeway located in North Plaza Mall is generally a nice place to shop. Although I like the store, I give them approximately ?3.6?'s....
+ I am always pleased with the respectful employees and customers service.
+ The appearance of the store is very presentable and always clean.
+ BOTH self checkout and HUMAN assisted checkout are available
+ Lines are not usually long.
+ A manager or supervisor is readily available if assistance or clearance is needed.
+Reward Program is beneficial
I did NOT give them 4?'s because....
- Prices are somewhat higher than other stores
- Sales and product availability are a hit or miss
-PHARMACY is not always accurate, i.e. on two different occasions the count of my prescription was wrong! The controlled substance I am prescribed was missing pills for 2 consecutive months.
I've been going to the Safeway for about 5 years prior to the Safeway I went to the one in Jacksonville and I became somewhat of a Safeway snob, just kidding kind of. Both offer different experiences and sometimes you can get some items at one and some items at another but that only has to do with the supply chain. I downloaded the app, use the rewards program, if I know I need certain items I will go ahead and purchase in order to get more rewards and overall I can reap the benefits of free items or dollars off and I can pay $2 for a $18 bag of dog food or pay $0.99 for bread that would otherwise be $5.99. I've always found the staff to be funny and Interactive and helpful at both locations. We are a local community and we love our local people whether it's as a customer or or someone who works at local businesses.
I typically like Safeway because of the great customer service and the deli items are delicious. The store brand produce is also really good quality. On the other hand, I had a really horrible experience with customer service recently. Ms. Tammy at customer service needs a refresher on customer service. I am sure she is a wonderful person outside of work but she should not be working the customer service desk. I do not usually address employees directly but the service was so bad that I am warning others to not visit when she is at customer service.
Long wait for customer service with 1 person in line Pick the coupon on app if not looking at the register it doesn't take off the sale price advertise in the circular. Customer look at the receipt before leaving the store if the price total is the sale advertise
Restaurantji Recommends
Simply the best
Absolutely disgusting bathrooms even then women's handicap was NOT usable. Tried posting pics but it's not allowing me 2 do so.
Fresh food !
Let me start off by saying I have been a union member in the construction industry for 36 years. After I heard Safeway was also part of a CBA I decided it was time I patronized this store that employed union members much like myself.
I walked in and went right to the customer service desk to apply for a members card, because of the sale flier I received in the mail,appeared to have better deals than the grocery store I had been patronizing for the last 25yrs.
The first thing I noticed as I walked into the store was how dirty and unorganized it was(product seemed to be sitting in the isles because there was no more room on the shelves and grocery carts were few) I waited 10 minutes at the customer service desk to apply for a members card but a Safeway customer service employee never showed up to assist me so needless to say I will never return to patronize Safeway I will just stick with the store that has been faithful to me since I was a kid going there with my parents. Shame on u Safeway!
I don't usually shop here but I do use the pharmacy. Best pharmacy I've ever used.
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