The young gentleman who worked this morning. 1-7-26 He has locs in his hair. He was very kind and professional. He made the best caramel frappe! God Bless him.
Jeff Murveit
Service is awful. Employees act as though they hate their jobs. Coffee was luke water too. Just the worse Starbucks I've ever been too.
Atmosphere: 1
Food: 1
Service: 1
Latoya Branch
The young lady at the establishment, who was training and did not display a name tag, provided unsatisfactory customer service. She dropped my sandwich on the dirty counter and proceeded to put it in my bag. The refrigerator storing sandwiches seemed to be infested with flies. I intend to contact the health department to report this incident. The establishment has a high employee turnover rate, with several employees being terminated. Reports of theft and discourteous behavior towards working individuals have also been made. When I asked for a refund, the young lady became upset and used profanity towards me.
Atmosphere: 1
Food: 1
Service: 1
Pamela jayo
The lady of the Starbucks was the worst experience at any Starbucks I've been to. I paid $8 I always get the same thing never been charged so much and she didn't even make it right. Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Lucas Ramirez
Messy environment order was wrong Bad attitude Do not recommend- drive to another location
Atmosphere: 1
Food: 2
Service: 1
Adam Agzax
Arrived 10 minutes before closing and was refused service. The worker gave me attitude told me they were closed, but she had just started cleaning up early
M U
This location is arbitrarily closed. The posted times are not reliable
Robert Hare
Slow and cold
Food: 1
Service: 1
Jose Cachon
It's been multiple times where it's closed before time or just no one at the register. Today the place was abandoned as a mess and worst is the water tap left open just unattended.
Atmosphere: 1
Food: 2
Service: 2
Jose Alberto Cachon
It's been multiple times where it's closed before time or just no one at the register. Today the place was abandoned as a mess and worst is the water tap left open just unattended.
sarah should be fired!!! always with an attitude. it ain’t my fault you a starbucks worker lol
Jazmine Wong
Stood in line for 20 min. Waited another 15 min for my drink. The boy at the register seemed new(not a problem) but it was slowing down the process. The man making the drinks was an absolute angel and took all the comments/complaints with ease and kept making the drinks! I tried the new lavender latte and didn’t like it but that was no fault to the barista.
Atmosphere: 2
Food: 2
Service: 2
Amanda M
I have been frequenting this starbucks more since the one in Perry Hall has been under renovation. This location is very understaffed and it doesn't seem like all team members are trained up to the same level. The wait time for ordered items is incredibly long, and I've received the incorrect item before. Most of the team members are pleasant to talk with, but seem overworked and potentially undersupported.
Atmosphere: 2
Food: 3
Service: 2
Sydney Holter
Closing at 7:30 when hours online say 8 would appreciate if corrected
Barb Grosso
Excellent service today! Quick and extra pleasant! Great job!
The young gentleman who worked this morning. 1-7-26 He has locs in his hair. He was very kind and professional. He made the best caramel frappe! God Bless him.
Service is awful. Employees act as though they hate their jobs.
Coffee was luke water too.
Just the worse Starbucks I've ever been too.
Atmosphere: 1
Food: 1
Service: 1
The young lady at the establishment, who was training and did not display a name tag, provided unsatisfactory customer service. She dropped my sandwich on the dirty counter and proceeded to put it in my bag. The refrigerator storing sandwiches seemed to be infested with flies. I intend to contact the health department to report this incident. The establishment has a high employee turnover rate, with several employees being terminated. Reports of theft and discourteous behavior towards working individuals have also been made. When I asked for a refund, the young lady became upset and used profanity towards me.
Atmosphere: 1
Food: 1
Service: 1
The lady of the Starbucks was the worst experience at any Starbucks I've been to. I paid $8 I always get the same thing never been charged so much and she didn't even make it right.
Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Messy environment
order was wrong
Bad attitude
Do not recommend- drive to another location
Atmosphere: 1
Food: 2
Service: 1
Arrived 10 minutes before closing and was refused service. The worker gave me attitude told me they were closed, but she had just started cleaning up early
This location is arbitrarily closed. The posted times are not reliable
Slow and cold
Food: 1
Service: 1
It's been multiple times where it's closed before time or just no one at the register. Today the place was abandoned as a mess and worst is the water tap left open just unattended.
Atmosphere: 1
Food: 2
Service: 2
It's been multiple times where it's closed before time or just no one at the register. Today the place was abandoned as a mess and worst is the water tap left open just unattended.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
sarah should be fired!!! always with an attitude. it ain’t my fault you a starbucks worker lol
Stood in line for 20 min. Waited another 15 min for my drink. The boy at the register seemed new(not a problem) but it was slowing down the process. The man making the drinks was an absolute angel and took all the comments/complaints with ease and kept making the drinks! I tried the new lavender latte and didn’t like it but that was no fault to the barista.
Atmosphere: 2
Food: 2
Service: 2
I have been frequenting this starbucks more since the one in Perry Hall has been under renovation. This location is very understaffed and it doesn't seem like all team members are trained up to the same level. The wait time for ordered items is incredibly long, and I've received the incorrect item before. Most of the team members are pleasant to talk with, but seem overworked and potentially undersupported.
Atmosphere: 2
Food: 3
Service: 2
Closing at 7:30 when hours online say 8 would appreciate if corrected
Excellent service today! Quick and extra pleasant! Great job!
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