Restaurant was quiet, Only a couple people inside, Food was okay but kinda cold. I ORDERED A SHAKE with my meal, I had to go back up and ask for it nearly 15 minutes after getting my food, Worst part is the floors stuck to my feet like rat traps is summer heat.. Store looked and smelled clean which was pleasant. But them floors were super sticky, staff was not welcoming, Food was luke Warm. Over all not horrible, Not the Arby's I grew up enjoying! I was working In the area, So no plans on returning.
Atmosphere: 2
Food: 4
Service: 2
Patricia Morgan
Arby’s should focus on people’s skills and not on making sales. If the service is horrible, no customer will ever come back and now his business falls. Mauricio is a very rude, aggressive and disrespectful manager and I will never visit this place again. Mauricio must be aware that when he speaks his mother tongue no one else understands what is being said. He told me that my #5 food would be cooked on request, fresh, however, when I received it, the hamburger tasted old as if it had been heated in the microwave and when I bit the hamburger, it was cold. I brought this to Mauricio’s attention, and he immediately got upset and shouted at the employee in Spanish that I told him that the hamburger was not good and that it was cold. Please run your video again to see the transaction. Mauricio didn’t want to give me my money back, instead, he made a luxury roast meat sandwich to replace the hamburger, which is what I ordered, but at that time his service was very unpleasant. I didn’t want food from this establishment, just to get my money back. U.S. citizen or not NO ONE deserves to be treated in such a rude manner and by all means Maurcio should know this.
Atmosphere: 1
Food: 1
Service: 1
Lori Abercrombie
Its good fast food. Pretty clean. Very convenient. Plenty of parking.
Atmosphere: 4
Food: 4
Service: 5
Stephanie
Here’s a laugh for your day, order online because it’s cheaper. Pull up to drive thru alittle early nobody in line and I was told I had to come back… someone explain the difference between 6 minutes in pick up time and if I ordered through the drive thru speaker 🤣
Atmosphere: 1
Food: 1
Service: 1
Michele D
Horrible customer service from the lady that is the manager. I had a problem ask for Corp office phone number she said to me it’s on the front door. So when I left I wrote the number down we’ll lo and behold that’s the location number not Corp so I called spoke to same manager told her the Corp number was not in the front door. Manager says well I was going to help you but I’m not and hung up . I will never go back to this location. Customer service was the worst especially when it’s a manager bad enough a door dash person told me this is all the time at this location.
Food: 3
Service: 1
Recommended dishes: Roast Beef
Jazmin Morris
This place is Amazing and the staff very friendly
Atmosphere: 5
Food: 5
Service: 5
Jason Catayas
The guy messed up my order. I had to go home and eat something I didn't like. Do not go to this place for food is disgusting I will not be back
Atmosphere: 1
Food: 1
Service: 1
ElwoodBlues2480
CHECK YOUR ORDER!!! I REPEAT CHECK YOUR ORDER before you leave the drive through! My order has been messed up on the last 2 occasions. CHECK YOUR ORDER BEFORE YOU LEAVE THE DRIVE THROUGH!!!!!!!!!!This location is the worst in AACO!!!
Atmosphere: 1
Food: 1
Service: 1
Cindy Bauer
Fast service
Atmosphere: 3
Food: 4
Service: 3
A G
Always great! IDC if I Uber Eat or pick it up myself
Restaurant was quiet, Only a couple people inside, Food was okay but kinda cold. I ORDERED A SHAKE with my meal, I had to go back up and ask for it nearly 15 minutes after getting my food, Worst part is the floors stuck to my feet like rat traps is summer heat.. Store looked and smelled clean which was pleasant. But them floors were super sticky, staff was not welcoming, Food was luke Warm. Over all not horrible, Not the Arby's I grew up enjoying! I was working In the area, So no plans on returning.
Atmosphere: 2
Food: 4
Service: 2
Arby’s should focus on people’s skills and not on making sales. If the service is horrible, no customer will ever come back and now his business falls. Mauricio is a very rude, aggressive and disrespectful manager and I will never visit this place again. Mauricio must be aware that when he speaks his mother tongue no one else understands what is being said. He told me that my #5 food would be cooked on request, fresh, however, when I received it, the hamburger tasted old as if it had been heated in the microwave and when I bit the hamburger, it was cold. I brought this to Mauricio’s attention, and he immediately got upset and shouted at the employee in Spanish that I told him that the hamburger was not good and that it was cold. Please run your video again to see the transaction. Mauricio didn’t want to give me my money back, instead, he made a luxury roast meat sandwich to replace the hamburger, which is what I ordered, but at that time his service was very unpleasant. I didn’t want food from this establishment, just to get my money back. U.S. citizen or not NO ONE deserves to be treated in such a rude manner and by all means Maurcio should know this.
Atmosphere: 1
Food: 1
Service: 1
Its good fast food. Pretty clean. Very convenient. Plenty of parking.
Atmosphere: 4
Food: 4
Service: 5
Here’s a laugh for your day, order online because it’s cheaper. Pull up to drive thru alittle early nobody in line and I was told I had to come back… someone explain the difference between 6 minutes in pick up time and if I ordered through the drive thru speaker 🤣
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service from the lady that is the manager. I had a problem ask for Corp office phone number she said to me it’s on the front door. So when I left I wrote the number down we’ll lo and behold that’s the location number not Corp so I called spoke to same manager told her the Corp number was not in the front door. Manager says well I was going to help you but I’m not and hung up . I will never go back to this location. Customer service was the worst especially when it’s a manager bad enough a door dash person told me this is all the time at this location.
Food: 3
Service: 1
Recommended dishes: Roast Beef
This place is Amazing and the staff very friendly
Atmosphere: 5
Food: 5
Service: 5
The guy messed up my order. I had to go home and eat something I didn't like. Do not go to this place for food is disgusting I will not be back
Atmosphere: 1
Food: 1
Service: 1
CHECK YOUR ORDER!!! I REPEAT CHECK YOUR ORDER before you leave the drive through! My order has been messed up on the last 2 occasions. CHECK YOUR ORDER BEFORE YOU LEAVE THE DRIVE THROUGH!!!!!!!!!!This location is the worst in AACO!!!
Atmosphere: 1
Food: 1
Service: 1
Fast service
Atmosphere: 3
Food: 4
Service: 3
Always great! IDC if I Uber Eat or pick it up myself
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
We had the Roast Beef and Cheese specials that came with fries and a soda. Fries were fresh, Sandwiches were tasty and staff very friendly.
Atmosphere: 4
Food: 4
Service: 4
Service was good, just don’t eat their pulled pork sandwich. It made me sick within minutes after eating it.
Atmosphere: 1
Food: 1
Service: 3
Their fish sandwich is good.
Atmosphere: 3
Food: 4
Service: 4
Amazing customer service, the manager super nice and very helpful when taking my order! 10/10 service
Atmosphere: 5
Food: 4
Service: 5
Great food and servicio thank you guys
Atmosphere: 5
Food: 5
Service: 5
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