Chick-fil-A Pasadena Crossroads

The food is always delicious and in very helpful and friendly staff!

Food was good. I don't like the fact that the workers are standing outside in this cold weather. That is unnecessary!!!

Atmosphere: 1

Food: 4

Service: 5

In and out service On carry out pick

Atmosphere: 5

Food: 5

Service: 5

I have eaten at many chick fil A's, and I can assure, this is the best place. The service and food are excellent. Love it.

Atmosphere: 5

Food: 5

Service: 5

You guys have a problem not giving the juice or milk for kids meals when ordering curbside or delivery. Every time, I do not get my child's drink. It's not a big deal since my destination has a drink option but at this point I'm owed like 10 drinks.

I ordered online, was missing 2 chocolate milks, didn't notice until I got home. I called and they offered to give me 2 coupons for fountain drinks, I said I just want the chocolate milks. They told me to call back when I got there to pick up the drinks. The number they called from was marked private so I wasn't able to call back so I had to leave a voicemail with the main line to inform them I was there. I waited over 10 minutes before finally giving up and going in and getting the chocolate milk. Absolute waste of my time.

Horrible service.

Atmosphere: 1

Food: 1

Service: 1

Missing sauces, straw, beverage wrong size this is not the first it happens. Pls do better I really love Chick-fil-a food..

Food: 5

Service: 1

Recommended dishes: Grilled Chicken Sandwich

This is the amount of fries i got in my drive through order. I didn’t see this til i got home. This portion is ridiculous and i’ve noticed other reviews with the same problem. Give people what they pay for 🙄

Atmosphere: 4

Food: 3

Service: 4

No complaints at all, I normally just hit the drive through but I had some extra time and went inside. Everything was clean, and no complaints about the bathrooms. So all in all 1 of the better chick a fillet's around!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich

Great service 👏

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Nuggets

Had my son go get an order for me from here. My son held the phone & I gave my order to the attendant a 12 count nugget meal & granola parfait with extra granola. My son brought home the meal & it didn't include my fries. Called the manager & explained what happened. All see did was apologize & say I can come up there to buy the fries because they substituted my fries for the yogurt. Which is not what I asked for. Very disappointed no one asked me was I substituting because I would have cleared that up. Can't get off work to correct their mistake either.
Update: I called back & the manager worked it out with me & also explained how to help the attendees know exactly what you're ordering. Will be sure to say my entire order in the future & not just the number of the meal. Thank you Chick-fil-a for hearing me.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Regular Chicken Sandwich, Chicken Biscuit Flattened, Hash Browns, Grilled Nuggets, Egg White Grill, Chick-Fil-A Chicken Biscuit, Chick-Fil-A Nuggets

This place was impressively run. Sandwich was delicious. Mac & Cheese was best I've ever had. New shake, banana pudding . . . unbelievably delicious! And live flowers on the table!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries

Delivery order arrived with hubby’s large fries appearing as though either someone had eaten half or someone only filled it halfway. As a former chick-fil-a employee, he is pretty disappointed. Also, the correct amount of sauces weren’t delivered.

Atmosphere: 5

Food: 3

Service: 4

Could have given in 7 stars for service. I tried a new sandwich on the menu. It was fantastic!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich with American Cheese, Crispy Fried Chicken, Chicken Biscuit Flattened, Spicy Chicken Sandwich, Grilled Nuggets, Chick-Fil-A Waffle Potato Fries