Another chipotle that won't let you order a quesadilla while standing in their empty store because it's drive through only.
Becky S
Quality control and training for food safety and cooking practices is needed at this location. Multiple issues with undercooked ingredients.
Food: 1
Service: 2
Mike Hardesty
every time I come here I'm at the mercy of who is behind the counter, I often pay the same price for half the food. Today I watched the woman in front of me in line get 2 scoops of everything without ordering double, someone else steps in to take the workers place when I am up to order, and this person gives me half the portions that the woman in front of me. It is a frequent problem and i should not risk being charged double just for asking for a proper portion. Management seriously needs to set a standard for proper portion sizes.
Maxx
Stingy with the portions as if it’s coming out of their checks or the operators mouth. Way too cramped also.
Atmosphere: 1
Food: 1
Service: 1
Kevin Vasquez
Chips are always stale!!!
Atmosphere: 2
Food: 2
Service: 3
Alois Sailor
I like Chipotle, but the last time going the server put very small portions of meat on it. I hope this is not a corporate trend, but rather due to the employee.
Atmosphere: 3
Food: 5
Service: 1
Kathleen
Horrible! I got 3 tacos & 1 of the tacos only had a tiny piece of chicken…WTH!!! The other 2 tacos had maybe 2 extra pieces! NEVER AGAIN will I order here!
Taty Esther
Drive through is cool and the customer service is great (other than portion size) but I just paid $18 for a burrito bowl??? I did get double chicken and guac but that’s still way overpriced.
Mind you, this locations food is so disappointing. The guac is disappointing and so is the chicken. It’s just very Mid. They should reach out to the Laurel location in Baltimore ave and fix their recipes ASAP. Also, the portion of double meat was definitely not double—it was a regular amount.
Price fix would also be great. I get the same bowl in Laurel for $15
Atmosphere: 3
Food: 1
Service: 2
Emmalee Stubbs
I got home and opened my bowl and tacos, which were supposed to have extra corn, sour cream, cheese, and other toppings. However, the portions were very small. The adobo ranch dressing was chunky, separated, and smelled awful, so I ended up tossing it out.. Other days my bowls are filled and taste amazing, but today wasn't that.
Atmosphere: 1
Food: 2
Service: 1
Bryan B
can't purchase a large chip with large salsa now ???? plus always too loud in there with music and staff
I wish I could give zero stars for service. Pick up window is absolutely awful. I pull up to the window and am waiting, and the girl at the window kept looking at me and smirking, while walking around not really doing much of anything, aside from ignoring the customer at the pickup window. When she felt like it, she did eventually make her way to window and was extremely rude. Acted as if I was bothering her, like this isn’t her job.
Atmosphere: 1
Food: 3
Service: 1
steven williams
Quick and easy service. Good portion size for everything but the meat. They need to have a measuring cup so everyone is on the same page for the meat portion.
Heather Mumpower
I love chipotle but got home today with my bowl and couldn’t even eat it. I ordered a veggie bowl because I don’t eat meat and get home and there’s chicken in my bowl along with every topping I didn’t ask for and none that I did. Was handed the wrong bag at first and gave it back because I could tell it wasn’t mine because of how much stuff was in the bag and then was handed another bag which had my correct name and order on the bag but then get home and wrong bowl in the bag. Waste of money.
Mykela Hellis
Came in pretty late on Memorial Day and got great service and fresh food that tasted perfect. I really appreciated it after the kinda day I had. Restaurant was very clean! (Even the drink station!) And the staff was sooo great. Ian took a sec and helped me figure out what needed which I reallyyy appreciate! Kaspar was very friendly as he checked me at the register, he took time to explain my options for sides/drinks. (I wasn't able to get the other young gentleman's name who was working the line at that time but he was cleaning and helping the whole time too.) As a single mom, on a tight budget, I really appreciate service like this. SO REFRESHING! Thanks guys!!
Drian junkies
I’ve ordered from here four times and every single time It’s like the food was made by horribly if you order tacos half of the filling, whether it be cheese or chicken or salsa is on the outside of the taco if you order a quesadilla, it’s a children’s quesadilla. It’s constantly a problem. I do not understand this. I run a plumbing company if one of my guys were to make mistakes like this, they would be fired. How hard is it to do your job correctly? You’re making food it’s not the most difficult thing in the world just follow the instructions I would assume I’m sorry, but this has me so mad when you spend $40 on food and it looks like it was made in a tornado and two other things were completely wrong. It’s annoying. Do not come to this place obviously the employees do not care about doing a good job.lol I feel like a Karen, but it’s well deserved
Another chipotle that won't let you order a quesadilla while standing in their empty store because it's drive through only.
Quality control and training for food safety and cooking practices is needed at this location. Multiple issues with undercooked ingredients.
Food: 1
Service: 2
every time I come here I'm at the mercy of who is behind the counter, I often pay the same price for half the food. Today I watched the woman in front of me in line get 2 scoops of everything without ordering double, someone else steps in to take the workers place when I am up to order, and this person gives me half the portions that the woman in front of me. It is a frequent problem and i should not risk being charged double just for asking for a proper portion. Management seriously needs to set a standard for proper portion sizes.
Stingy with the portions as if it’s coming out of their checks or the operators mouth. Way too cramped also.
Atmosphere: 1
Food: 1
Service: 1
Chips are always stale!!!
Atmosphere: 2
Food: 2
Service: 3
I like Chipotle, but the last time going the server put very small portions of meat on it. I hope this is not a corporate trend, but rather due to the employee.
Atmosphere: 3
Food: 5
Service: 1
Horrible! I got 3 tacos & 1 of the tacos only had a tiny piece of chicken…WTH!!! The other 2 tacos had maybe 2 extra pieces! NEVER AGAIN will I order here!
Drive through is cool and the customer service is great (other than portion size) but I just paid $18 for a burrito bowl??? I did get double chicken and guac but that’s still way overpriced.
Mind you, this locations food is so disappointing. The guac is disappointing and so is the chicken. It’s just very Mid. They should reach out to the Laurel location in Baltimore ave and fix their recipes ASAP. Also, the portion of double meat was definitely not double—it was a regular amount.
Price fix would also be great. I get the same bowl in Laurel for $15
Atmosphere: 3
Food: 1
Service: 2
I got home and opened my bowl and tacos, which were supposed to have extra corn, sour cream, cheese, and other toppings. However, the portions were very small. The adobo ranch dressing was chunky, separated, and smelled awful, so I ended up tossing it out.. Other days my bowls are filled and taste amazing, but today wasn't that.
Atmosphere: 1
Food: 2
Service: 1
can't purchase a large chip with large salsa now ???? plus always too loud in there with music and staff
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
I wish I could give zero stars for service. Pick up window is absolutely awful. I pull up to the window and am waiting, and the girl at the window kept looking at me and smirking, while walking around not really doing much of anything, aside from ignoring the customer at the pickup window. When she felt like it, she did eventually make her way to window and was extremely rude. Acted as if I was bothering her, like this isn’t her job.
Atmosphere: 1
Food: 3
Service: 1
Quick and easy service. Good portion size for everything but the meat. They need to have a measuring cup so everyone is on the same page for the meat portion.
I love chipotle but got home today with my bowl and couldn’t even eat it. I ordered a veggie bowl because I don’t eat meat and get home and there’s chicken in my bowl along with every topping I didn’t ask for and none that I did. Was handed the wrong bag at first and gave it back because I could tell it wasn’t mine because of how much stuff was in the bag and then was handed another bag which had my correct name and order on the bag but then get home and wrong bowl in the bag. Waste of money.
Came in pretty late on Memorial Day and got great service and fresh food that tasted perfect. I really appreciated it after the kinda day I had. Restaurant was very clean! (Even the drink station!) And the staff was sooo great. Ian took a sec and helped me figure out what needed which I reallyyy appreciate! Kaspar was very friendly as he checked me at the register, he took time to explain my options for sides/drinks. (I wasn't able to get the other young gentleman's name who was working the line at that time but he was cleaning and helping the whole time too.) As a single mom, on a tight budget, I really appreciate service like this. SO REFRESHING! Thanks guys!!
I’ve ordered from here four times and every single time It’s like the food was made by horribly if you order tacos half of the filling, whether it be cheese or chicken or salsa is on the outside of the taco if you order a quesadilla, it’s a children’s quesadilla. It’s constantly a problem. I do not understand this. I run a plumbing company if one of my guys were to make mistakes like this, they would be fired. How hard is it to do your job correctly? You’re making food it’s not the most difficult thing in the world just follow the instructions I would assume I’m sorry, but this has me so mad when you spend $40 on food and it looks like it was made in a tornado and two other things were completely wrong. It’s annoying. Do not come to this place obviously the employees do not care about doing a good job.lol I feel like a Karen, but it’s well deserved
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