Dunkin'
8053 Ritchie Hwy, Pasadena
(410) 760-8500
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Good food and great service
Atmosphere: 5
Food: 5
Service: 5
The guy is working there making the food, not wearing no gloves he’s sick, digging up his nose, coughing, sneezing, and making people sandwich sandwiches and coffee no gloves I let them keep the money and the food and I just walked out. You gotta be careful man. I’ll make my coffee at home for now on
Atmosphere: 1
Service: 1
Gave me short change.
Atmosphere: 2
Food: 2
Service: 1
i asked for a cookie butter shakin latte, they were missing half of the things in this drink and still made me pay full price.
Always slow, coffee and food consistently bad. The one in Millersville is so much better
Always spend five or more minutes in the drive through and I do my order online very slow if you're in a rush, don't go here.
Atmosphere: 3
Food: 3
Service: 3
This place doesn't give you your receipt for a reason!! They don't want you to review them. They do not make espresso drinks consistent to the standards of other Dunkin Donut locations. (Macchiatos should have the steamed milk.) They may be quick to give you your order but it won't be right. It also won't be worth what you are paying for. They are fooling LOCALS everyday. Shameless.
Atmosphere: 2
Food: 1
Service: 1
Charging $5 a sandwich and thinking this visibly burnt mess is acceptable to give customers is insane. They were also not friendly.
Food: 1
Service: 1
I always come to this DunKin' when traveling through the area. They are very consistent with my ice coffee order and the staff is attentive & friendly.
Atmosphere: 5
Food: 5
Service: 5
had to remind them of second 1/2 of the order, then found out the 1st half of the order was bad too- wrong bagel and burnt, hashbrowns tasted like water.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
They don’t make the coffee correctly here.
Food is good but it’s either a language barrier or just don’t care I get simple items I can’t have white cheese yet they still put it on there American cheese is yellow if they can’t follow whats written we are going to have a problem
Atmosphere: 4
Food: 5
Service: 1
There is a horrendous language barrier problem at this location.
The lady spoke to me in a very pronounced Indian or Pakistani accent so much so that I could barely understand her. I was speaking English clearly and concisely and she had an tremendously difficult time understanding me. In fact, I had to literally repeat my order at least 10 times for her to tell me she finally inderstood me; and since I was already very mentally and physically exhausted from sitting in court for 3 hours I didn't open the bag and check it out before leaving as I would normally do.
I got home and opened the bag and found I was charged and given an extra 6pc hashbrowns I did not order and moreover the loaded Chipotle hasbrowns were absolutely disgusting. They were very burnt, had only a few tidbits of bacon and barely a few drops of sauce, also no queso. I get this item all the time at other locations so obviously I knew immediately that it was not made correctly.
How ridiculous and very unacceptable for $4.49! Between my bagel sandwich, LG hot coffee and my supposed loaded Chipotle hashbrowns I paid $11.12 and I was absolutely ripped off!
Start hiring American citizens who speak English and can better understand the customer which is absolutely your customer service obligation; additionally retraining of associates and or implementing an automated ordering kiosk as other locations already use are really good ideas!
Needless to say my visit was absolutely horrible and I definitely will not be giving my business here ever again!!
SMART CUSTOMERS, SAVE YOUR HARD EARNED MONEY FOR ELSEWHERE!
WHERE IS THE ZERO STAR OPTION! 👎👎
Atmosphere: 5
Food: 1
Service: 1
It's fast, and convenient. Received what I was looking for to keep going for the day.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Hash Browns, Caramel Iced Macchiato
They always have my order ready without me even having to tell them the name on my mobile order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Coffee, Blueberry, Iced Macchiato, Dunkin Donuts, Dunkin' Energy, Bacon Egg and Cheese, Dunkin' Refreshers, Maple Sugar Bacon Breakfast Sandwich, Hash Browns
Loading...