They always have my order ready without me even having to tell them the name on my mobile order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Coffee, Blueberry, Iced Macchiato, Dunkin Donuts, Dunkin' Energy, Bacon Egg and Cheese, Dunkin' Refreshers, Maple Sugar Bacon Breakfast Sandwich, Hash Browns
rrragoo 2431
Horrible customer service, asked for help numerous times and they all just looked around lost and confused.
Food: 2
Service: 1
cj wilkins
How do you confuse a dunkin wrap with a wake up wrap??
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Dunkin Donuts
Stephen Ryan
Their croissants are stale and the ice coffee is bitter . I am not going back to this dunkin location again .
George Kemp
Stopped in for coffee and donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Coffee
Kevin Pieckiel
I very much enjoy going to this Dunkin. The staff is wonderful and always take care of me. I don't tip at coffee shops...I tipped here.
The only real complaint I have is that the drive through is very slow. It's so much faster to walk in and order or order ahead and pick it up at the counter than to use the drive through.
Parking is extremely limited, and with the drive through constantly overflowing the parking lot it's often times better to park in the nearby strip mall lot and walk over. It's worth it, though.
All too often I forget to scan my app barcode to get points. It would be awesome if the staff at the register would ask if I have the app right before taking payment if I didn't already get it scanned. An employee told me yesterday that a lot of people forget to get their barcode scanned. It would be a good gesture to start reminding customers when they offer payment. ?
Parking: REALLY limited parking. But then, I don't know that I've ever seen a Dunkin with lots of parking. Lol
Atmosphere: 5
Food: 4
Service: 4
Jennifer Parks
The one girl just stares at you and waits to ask u if u need help.Like duh I'm just standing here fir my health
Atmosphere: 5
Food: 5
Service: 3
ASHLEY HOBAN
We have cut out sugar when we receive the Dunkin donuts coffee I was absolutely blown away it was amazing
Atmosphere: 5
Food: 5
Service: 5
Ronnie Bee
Even though the line was wrapped around the building at 8 a.m., the customer service in the drive-thru was exceptional. Accepted my funds with a smile, wit, and charm.
The line was super fast, the order was accurate. The service was exceptional. Keep up the good work
Atmosphere: 5
Food: 5
Service: 5
hd12016
I love the new look after the renovation! A lot more room to sit, if need be. The food and service is still good. It gets very packed during rush hour.
Tiffany DePaoli
Stopped in to the Pasadena/Ritchie Hwy Dunkin' this morning and I had to share our experience....there's a young man (Caucasian, slim build, brown hair and some facial hair) who was FANTASTIC! He greeted us with such an upbeat, bright attitude and helped me figure out the Coolatta drink I like after I struggled to name it. Our drinks were out within one minute, which is lightning speed, and they were both delicious. Parking may get tight at times based on the location, however the store was clean and service was quick.Thank you so much to the man who served us. You brightened the morning and provided excellent service! We've never been to this Dunkin' location before but will return.
Atmosphere: 5
Food: 5
Service: 5
Vanessa Richardson-Walker
This Dunkin has the Freshes Coffee and Donuts for their 4/5 am working and on the go people who don't have time to sit and enjoy inside. #KudosToTheWorkingStaff? I absolutely ?% Appreciate the young India Man who takes time to smile and Thank me and all for stopping by his store #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Coffee, Bagels
Maria B.
The employee working there with the giant nose stud needs to learn how to be professional and needs to learn her manners. I will never return to this location. She was so rude to me for no reason.
It's fast, and convenient. Received what I was looking for to keep going for the day.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Hash Browns, Caramel Iced Macchiato
They always have my order ready without me even having to tell them the name on my mobile order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Coffee, Blueberry, Iced Macchiato, Dunkin Donuts, Dunkin' Energy, Bacon Egg and Cheese, Dunkin' Refreshers, Maple Sugar Bacon Breakfast Sandwich, Hash Browns
Horrible customer service, asked for help numerous times and they all just looked around lost and confused.
Food: 2
Service: 1
How do you confuse a dunkin wrap with a wake up wrap??
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Dunkin Donuts
Their croissants are stale and the ice coffee is bitter . I am not going back to this dunkin location again .
Stopped in for coffee and donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Coffee
I very much enjoy going to this Dunkin. The staff is wonderful and always take care of me. I don't tip at coffee shops...I tipped here.
The only real complaint I have is that the drive through is very slow. It's so much faster to walk in and order or order ahead and pick it up at the counter than to use the drive through.
Parking is extremely limited, and with the drive through constantly overflowing the parking lot it's often times better to park in the nearby strip mall lot and walk over. It's worth it, though.
All too often I forget to scan my app barcode to get points. It would be awesome if the staff at the register would ask if I have the app right before taking payment if I didn't already get it scanned. An employee told me yesterday that a lot of people forget to get their barcode scanned. It would be a good gesture to start reminding customers when they offer payment. ?
Parking: REALLY limited parking. But then, I don't know that I've ever seen a Dunkin with lots of parking. Lol
Atmosphere: 5
Food: 4
Service: 4
The one girl just stares at you and waits to ask u if u need help.Like duh I'm just standing here fir my health
Atmosphere: 5
Food: 5
Service: 3
We have cut out sugar when we receive the Dunkin donuts coffee I was absolutely blown away it was amazing
Atmosphere: 5
Food: 5
Service: 5
Even though the line was wrapped around the building at 8 a.m., the customer service in the drive-thru was exceptional. Accepted my funds with a smile, wit, and charm.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The line was super fast, the order was accurate. The service was exceptional. Keep up the good work
Atmosphere: 5
Food: 5
Service: 5
I love the new look after the renovation! A lot more room to sit, if need be. The food and service is still good. It gets very packed during rush hour.
Stopped in to the Pasadena/Ritchie Hwy Dunkin' this morning and I had to share our experience....there's a young man (Caucasian, slim build, brown hair and some facial hair) who was FANTASTIC! He greeted us with such an upbeat, bright attitude and helped me figure out the Coolatta drink I like after I struggled to name it. Our drinks were out within one minute, which is lightning speed, and they were both delicious. Parking may get tight at times based on the location, however the store was clean and service was quick.Thank you so much to the man who served us. You brightened the morning and provided excellent service! We've never been to this Dunkin' location before but will return.
Atmosphere: 5
Food: 5
Service: 5
This Dunkin has the Freshes Coffee and Donuts for their 4/5 am working and on the go people who don't have time to sit and enjoy inside. #KudosToTheWorkingStaff? I absolutely ?% Appreciate the young India Man who takes time to smile and Thank me and all for stopping by his store #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Coffee, Bagels
The employee working there with the giant nose stud needs to learn how to be professional and needs to learn her manners. I will never return to this location. She was so rude to me for no reason.
Service: 1
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