Dunkin'

111 Kenwood Rd, Pasadena
(410) 437-2121

Recent Reviews

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Amy Cascioli

Employees are fast and polite

Atmosphere: 5

Food: 5

Service: 5

claire

friendly staff, clean bathrooms, good bagels. love this dunkin

Atmosphere: 5

Food: 5

Service: 5

David Gordon

Orders are half done. Employees are lazy and inconsistent

Atmosphere: 1

Food: 1

Service: 1

birdie

this is the slowest moving dunkin’ donuts. if you have an hour to kill sitting in the drive thru, you should come here, if you want coffee that doesn’t take an hour you should go somewhere else. there is no sense of urgency and no customer service skills. staff is often rude.

Atmosphere: 1

Food: 1

Service: 1

Brautia Escobar

It’s always the hash browns. I go to a different Dunkin’ Donuts and they give fresh not burnt Not stale hashbrowns is always this location where the burnt hashbrowns

Atmosphere: 5

Food: 1

Service: 5

Sara Doran

2 of 5 stars because thats about as often as they get an order right.

Atmosphere: 4

Food: 5

Service: 2

Tammy Novak

Pay for extra Carmel and don’t add any. Iced coffee taste different every time. Very rude employees.

Atmosphere: 1

Food: 1

Service: 1

Darryl Bunting

Worst Frozen coffee ever big ice chunks I asked for oat milk due ne being lactose intolerant they obviously made with milk because and half our late my stomach is killing me. Wors service young women staffolays the entire time instead of taking orders. Older man seems to be owner operator spends too much time flirting with them to notice.

Atmosphere: 3

Food: 1

Service: 1

AI Rodríguez

The worse hash browns 😫 they know they're serving stale hash browns. This is the worse.

Sss

Never got greeted or recognized, left standing there, girl at drive Thur & can hear a girl but don't see her ,anyways I'm still left standing, finallyyyyy drive Thur girl has to wait one now & guess WHAttttt??? I can't have a bucket, can't sell to me cuz it's AFTERNOON ??? WHY I AS SHE DONT KNOW ,,BUT HER MANAGER TOLD HER SHE CANT !!!!! THE DONUT TRAYS ARE A MESS!! VERY MESSY LOOKING ,, I have worked at 2 Dunks locations We/ I would've never treated customers this way & would never lose a sale,, I've came here before ,I WILL NEVER AGAIN !! I WAS GONA BUY A CUP, SANDWICHES,2 DRINKS AND BUCKET OF MUNCHKINS & DONUTS, NOPE JUST SAD,thanks 4 the letdown

Brooke

I got the maple sugar bacon sandwich and the bacon was undercooked, nearly raw, and the egg was runny. Not to mention how a line was forming and no one addressed the speaker for a while.

Atmosphere: 4

Food: 2

Service: 4

June Piper-Brandon

Love my local Dunkin! They always get my order right, friendly staff

Atmosphere: 5

Food: 5

Service: 5

Andrea Shah

The two girls working at this location on 11/26/24 afternoon were extremely rude. Not just to us but to the customers ahead of us also. Need much better customer service. Will not be coming to this store again.

Atmosphere: 1

Food: 3

Service: 1

Tristan Shah

Very unprofessional staff. They were gossiping about a customer while behind the counter.

Atmosphere: 1

Food: 1

Service: 1

ASHLEY HOBAN

I had a really bad experience at the Dunkin Donuts in Pasadena Maryland on fort Smallwood but I've also had four different bad experiences at three other Dunkin' Donuts recently so I've decided not to pay the outrageous prices because they will tell you anything and if they screw up your order they will take your money in a heartbeat but they won't do anything to make it right if they make a mistake

Atmosphere: 1

Food: 1

Service: 1

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