My wife and I were served expired can Coke products. My wife's diet Coke was expired by 5 days and my code was expired almost by a year. They had the marvel 2024 collection of Coke zero's still being served.
I got a number seven and the pork was so salty it was tough to try and eat. The appetizers were pretty good though. The person working behind the counter was nice but also seemed like they we're passive in how to instruct patrons what to do on the first visit. We didn't know if we should order first and sit down or sit down and he'll take our order it was just confusing.
Atmosphere: 4
Food: 2
Service: 4
Andrew
The veggie ramen was INSANELY good. Like the best in Pasadena.
Atmosphere: 5
Food: 5
Service: 5
C Plater
Yesterday i finally got to visit!!!!I really enjoyed how light the food was. I got the kimchi and pickles radishe to go that how much i enjoyed them.. i be back to try everything đđđ
Atmosphere: 5
Food: 5
Service: 5
Yoji San
Employees were super nice and kind. But me and my friend saw a ROACH in the back when we were leaving. And the food was terrible the meat was very rubbery probably was old and the broth was mid. The boba good.
Atmosphere: 2
Food: 1
Service: 5
John Beyrent
Excellent meat lovers tonkatsu! I also enjoy honey tea
Atmosphere: 5
Food: 5
Service: 5
Raechel F
If I could select no stars for food quality I would, as I never received my order. My boyfriend and I put our orders in at the same time, his came out first; that's fine. After waiting about 35 minutes my food still never arrived and my boyfriend had already finished his meal. We ended up just paying and leaving to get me something else. I don't blame our server, he was wonderful and very apologetic, but the kitchen needs to pull it together badly.
Atmosphere: 4
Food: 1
Service: 3
Justin Jones
Nice spot. Terrible food.
This was my second time eating here and I didn't give a review last time because I wanted to give it the benefit of the doubt so I waited. The food is so bland id believe it was shipped from the UK.
I cannot see myself eating here again.
On a positive note, if you're trying to lose weight this place is perfect because you won't be able to finish your bowl.
Atmosphere: 4
Food: 1
Service: 3
Erika Rivera
The food was delicious. The pork belly was so softâit was like butter. The contrast of textures was perfect. The portion was perfectâenough to feel full but not exploded. The gentleman heard me speaking Spanish, and he gave me service in Spanish that made me feel comfortable. I will come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu
_
Love that I can have Kung Fu tea and Kanji Ramen at the same time. I was recommended to try Wintermelon Green Milk Tea. It is now one of my favorites. I could do with more Wintermelon syrup next time! The ramen Tonkatsu broth was good. The helpings, toppings, and noodle ratio was just right. The presentation was nice and the price was comparable to most noodle shops.
Atmosphere: 5
Food: 5
Service: 4
Gabby A
Cute space, but the food was absolutely mid. Among everything we ordered nothing really stood out.
Iâll say the workers were very friendly, however, the food was DISAPPOINTING to say the least. My girlfriend ordered a miso soup with chicken and other stuff in it. We got the food to go. I picked up the food as soon as it was ready. We got home, a 10 min drive, and the soup was ice cold. We heated it up, tried to salvage it. It was so cold, it took about 10 mins of reheating just to get it warm. But the broth itself was absolutely disgusting⊠definitely not miso as ordered and as advertised. It was thick, brown broth with no flavor whatsoever. It wasnât edible. Will not be eating here again.
Atmosphere: 2
Food: 1
Service: 2
Jessie Haynes
This food was gross. The egg they served me was very obviously old. My egg was green on the inside. I tried the noodles and broth and it was bland. The chicken was chewy but also overcooked. I do not recommend. I am disappointed.
Service: 1
Nicole Galanakis
This is my third time at this establishment and my last. Itâs a shame that a simple positive customer service interaction could have saved this review, but the owner canât bare to accept any fault.
Yesterday evening my husband ordered 2 tonkotsu soups and pork steam buns for pick up. Brought them home and were enjoyed. There were leftovers so the food was packed for lunch the next day. I go to eat my lunch and bite down and almost swallow a large chunk of sharp plastic. It looks to be something off a machine or kitchen utensil. I call to let them know, and though the young person answering seemed very aloof, I said no problem Iâll bring it by for you to see. When I arrive the young person behind the counter takes the piece to the back where they see if itâs something broken in their kitchen. They quickly said itâs nothing from the kitchen, mind you I could see them not looking around. The girl calls the owner who tries to talk to me on speaker phone in the middle of the dining room saying they canât control what comes in their noodle bags. All I want here is an apology and a refund, and Iâm told they canât refund take out orders and offer me more soup. Why would I want soup that I just nearly choked on plastic? I waited 20 min for the owner to show up and when she did, she didnât apologize, never looked at the plastic, and tried to push more soup or another menu item. I reiterated that Iâm not interested in the food. She then said I would have to bring in the trash to be refunded. Who saves their take out trash for a refundâŠ? Then they tried to say I didnât have a receipt even though they found my order in the system. The owner then said she refunded me $10 and âwhat more do I wantâ and became irate saying that I put the piece of plastic in the bowl. Her stories were all over the place, her behavior was erratic and lack of customer service inexcusable. To top it off, she never actually refunded me and just punched buttons on the computer to print something that she crumpled up and threw away. When asked where the refund was she said âremove the review and we will give you $10.â Atrocious business practices, terrible customer service. I have never encountered a business that was so hard pressed to refund my meal after finding literal trash in my food.
TLDR: save your time and money (theyâll lie about refunding you) and go elsewhere for ramen where they donât accuse you of planting plastic in your food. The poor customer service isnât worth the mediocre ramen. But if you do eat here, make sure you save your take out trash for a âreturnâ after you check your food.
Atmosphere: 1
Food: 1
Service: 1
Rafael Pena Jr
Food was awesome. The mix between Korean and Japanese cuisine is definitely up my alley. The complimentary kimchi in the beginning was a great experience. The boba shop attached to the place is a nice touch too. Great eats for a fellow big back.
Atmosphere: 5
Food: 5
Service: 5
Ashley Drexel (Barreto)
We wanted to give this a try despite the mixed reviews, but unfortunately found the food lacking a lot of flavor and underwhelming.
My wife and I were served expired can Coke products. My wife's diet Coke was expired by 5 days and my code was expired almost by a year. They had the marvel 2024 collection of Coke zero's still being served.
I got a number seven and the pork was so salty it was tough to try and eat. The appetizers were pretty good though. The person working behind the counter was nice but also seemed like they we're passive in how to instruct patrons what to do on the first visit. We didn't know if we should order first and sit down or sit down and he'll take our order it was just confusing.
Atmosphere: 4
Food: 2
Service: 4
The veggie ramen was INSANELY good. Like the best in Pasadena.
Atmosphere: 5
Food: 5
Service: 5
Yesterday i finally got to visit!!!!I really enjoyed how light the food was. I got the kimchi and pickles radishe to go that how much i enjoyed them.. i be back to try everything đđđ
Atmosphere: 5
Food: 5
Service: 5
Employees were super nice and kind. But me and my friend saw a ROACH in the back when we were leaving. And the food was terrible the meat was very rubbery probably was old and the broth was mid. The boba good.
Atmosphere: 2
Food: 1
Service: 5
Excellent meat lovers tonkatsu! I also enjoy honey tea
Atmosphere: 5
Food: 5
Service: 5
If I could select no stars for food quality I would, as I never received my order. My boyfriend and I put our orders in at the same time, his came out first; that's fine. After waiting about 35 minutes my food still never arrived and my boyfriend had already finished his meal. We ended up just paying and leaving to get me something else. I don't blame our server, he was wonderful and very apologetic, but the kitchen needs to pull it together badly.
Atmosphere: 4
Food: 1
Service: 3
Nice spot. Terrible food.
This was my second time eating here and I didn't give a review last time because I wanted to give it the benefit of the doubt so I waited. The food is so bland id believe it was shipped from the UK.
I cannot see myself eating here again.
On a positive note, if you're trying to lose weight this place is perfect because you won't be able to finish your bowl.
Atmosphere: 4
Food: 1
Service: 3
The food was delicious. The pork belly was so softâit was like butter. The contrast of textures was perfect. The portion was perfectâenough to feel full but not exploded. The gentleman heard me speaking Spanish, and he gave me service in Spanish that made me feel comfortable. I will come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu
Love that I can have Kung Fu tea and Kanji Ramen at the same time. I was recommended to try Wintermelon Green Milk Tea. It is now one of my favorites. I could do with more Wintermelon syrup next time! The ramen Tonkatsu broth was good. The helpings, toppings, and noodle ratio was just right. The presentation was nice and the price was comparable to most noodle shops.
Atmosphere: 5
Food: 5
Service: 4
Cute space, but the food was absolutely mid. Among everything we ordered nothing really stood out.
Atmosphere: 5
Food: 3
Service: 4
Restaurantji Recommends
Iâll say the workers were very friendly, however, the food was DISAPPOINTING to say the least. My girlfriend ordered a miso soup with chicken and other stuff in it. We got the food to go. I picked up the food as soon as it was ready. We got home, a 10 min drive, and the soup was ice cold. We heated it up, tried to salvage it. It was so cold, it took about 10 mins of reheating just to get it warm. But the broth itself was absolutely disgusting⊠definitely not miso as ordered and as advertised. It was thick, brown broth with no flavor whatsoever. It wasnât edible. Will not be eating here again.
Atmosphere: 2
Food: 1
Service: 2
This food was gross. The egg they served me was very obviously old. My egg was green on the inside. I tried the noodles and broth and it was bland. The chicken was chewy but also overcooked. I do not recommend. I am disappointed.
Service: 1
This is my third time at this establishment and my last. Itâs a shame that a simple positive customer service interaction could have saved this review, but the owner canât bare to accept any fault.
Yesterday evening my husband ordered 2 tonkotsu soups and pork steam buns for pick up. Brought them home and were enjoyed. There were leftovers so the food was packed for lunch the next day. I go to eat my lunch and bite down and almost swallow a large chunk of sharp plastic. It looks to be something off a machine or kitchen utensil. I call to let them know, and though the young person answering seemed very aloof, I said no problem Iâll bring it by for you to see. When I arrive the young person behind the counter takes the piece to the back where they see if itâs something broken in their kitchen. They quickly said itâs nothing from the kitchen, mind you I could see them not looking around. The girl calls the owner who tries to talk to me on speaker phone in the middle of the dining room saying they canât control what comes in their noodle bags. All I want here is an apology and a refund, and Iâm told they canât refund take out orders and offer me more soup. Why would I want soup that I just nearly choked on plastic? I waited 20 min for the owner to show up and when she did, she didnât apologize, never looked at the plastic, and tried to push more soup or another menu item. I reiterated that Iâm not interested in the food. She then said I would have to bring in the trash to be refunded. Who saves their take out trash for a refundâŠ? Then they tried to say I didnât have a receipt even though they found my order in the system. The owner then said she refunded me $10 and âwhat more do I wantâ and became irate saying that I put the piece of plastic in the bowl. Her stories were all over the place, her behavior was erratic and lack of customer service inexcusable. To top it off, she never actually refunded me and just punched buttons on the computer to print something that she crumpled up and threw away. When asked where the refund was she said âremove the review and we will give you $10.â Atrocious business practices, terrible customer service. I have never encountered a business that was so hard pressed to refund my meal after finding literal trash in my food.
TLDR: save your time and money (theyâll lie about refunding you) and go elsewhere for ramen where they donât accuse you of planting plastic in your food. The poor customer service isnât worth the mediocre ramen. But if you do eat here, make sure you save your take out trash for a âreturnâ after you check your food.
Atmosphere: 1
Food: 1
Service: 1
Food was awesome. The mix between Korean and Japanese cuisine is definitely up my alley. The complimentary kimchi in the beginning was a great experience. The boba shop attached to the place is a nice touch too. Great eats for a fellow big back.
Atmosphere: 5
Food: 5
Service: 5
We wanted to give this a try despite the mixed reviews, but unfortunately found the food lacking a lot of flavor and underwhelming.
Atmosphere: 5
Food: 2
Service: 5
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