They mess your order up 9 times out of 10 they also put people at the drive thru window that can't speak English and always park you even when no one is behind you
Half of the time, my order is wrong. I don't always have the time to come back to have it fixed, but when I do, they take care of everything.
Review edit: It's been a while since I've come here, but it's gone even more downhill. Apple slices tasted like wine (expired), food is always stale and soggy, and they messed up my order again. No sauces either. Like don't even come here if you're getting a happy meal for your kid.
Atmosphere: 2
Food: 1
Service: 4
Kelly Rush
The team members are rude. They do not say please or thank you. A few months ago an employee argued with me about a menu item. I was looking right at it on the board. My daughter ordered and paid for Big Mac sauce on the side on a recent app order. They refused to give it to her and did not offer a refund. Also today, I got a burger and the bun was burned. DONE
Lindsay V
I would’ve given this location a perfect score except they ALWAYS forget my sauce for the nuggets. Unfortunately for me, sauce is critical so my meal was inedible.
Atmosphere: 4
Food: 1
Service: 3
Ashley Vale
We stopped in to dine in at dinner time and the whole place was exceptionally clean. The food was hot and fresh and our order was correct.
I had not eaten inside a McDonald's for many years. Was impressed by updated, clean interior. Friendly staff. Fries & fish sandwich were hot :)
Atmosphere: 5
Food: 5
Service: 5
Sarah Bell
I don't think the people that work here can read. They literally forget stuff every time we go. Whether it's 1 cheeseburger when we order 2, or 2 pies, oh and don't order apple slices because you wont ever get those unless you order a happy meal. You won't get sauces ever either. I never drive away without checking now. So now I have to order my food and pay, I might as well go inside and make and pack my own food too. Oh their fries are always old too. worst McDonald's
Atmosphere: 3
Food: 2
Service: 1
Real Person
They forget something EVERY SINGLE TIME. ITS ON THE RECEIPT CHECK THE ORDER!
Atmosphere: 3
Food: 3
Service: 1
Joel Stewart
Always good food this is my favorite McDonald's.
Atmosphere: 5
Food: 5
Service: 5
kd
Great experience at this McDonald’s! The service was fast and friendly, and I was happy to see the ice machine working perfectly. Everything was clean and efficient—I’ll definitely be back!
The worst McDonalds in Pasadena by far
Atmosphere: 2
Food: 2
Service: 1
You wonder why you ain't get stars!!!!!!
Atmosphere: 1
Service: 1
Great place to get something q quick to eat.
Atmosphere: 5
Food: 5
Service: 5
Good mcdonalds
Atmosphere: 4
Food: 5
Service: 5
They mess your order up 9 times out of 10 they also put people at the drive thru window that can't speak English and always park you even when no one is behind you
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Chicken Sandwich, Mcdouble
Half of the time, my order is wrong. I don't always have the time to come back to have it fixed, but when I do, they take care of everything.
Review edit: It's been a while since I've come here, but it's gone even more downhill.
Apple slices tasted like wine (expired), food is always stale and soggy, and they messed up my order again. No sauces either. Like don't even come here if you're getting a happy meal for your kid.
Atmosphere: 2
Food: 1
Service: 4
The team members are rude. They do not say please or thank you. A few months ago an
employee argued with me about a menu item. I was looking right at it on the board. My daughter ordered and paid for Big Mac sauce on the side on a recent app order. They refused to give it to her and did not offer a refund. Also today, I got a burger and the bun was burned. DONE
I would’ve given this location a perfect score except they ALWAYS forget my sauce for the nuggets. Unfortunately for me, sauce is critical so my meal was inedible.
Atmosphere: 4
Food: 1
Service: 3
We stopped in to dine in at dinner time and the whole place was exceptionally clean. The food was hot and fresh and our order was correct.
Atmosphere: 5
Food: 5
Service: 5
Very slow & VERY disorganized
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I had not eaten inside a McDonald's for many years. Was impressed by updated, clean interior. Friendly staff. Fries & fish sandwich were hot :)
Atmosphere: 5
Food: 5
Service: 5
I don't think the people that work here can read. They literally forget stuff every time we go. Whether it's 1 cheeseburger when we order 2, or 2 pies, oh and don't order apple slices because you wont ever get those unless you order a happy meal. You won't get sauces ever either. I never drive away without checking now. So now I have to order my food and pay, I might as well go inside and make and pack my own food too. Oh their fries are always old too. worst McDonald's
Atmosphere: 3
Food: 2
Service: 1
They forget something EVERY SINGLE TIME. ITS ON THE RECEIPT CHECK THE ORDER!
Atmosphere: 3
Food: 3
Service: 1
Always good food this is my favorite McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Great experience at this McDonald’s! The service was fast and friendly, and I was happy to see the ice machine working perfectly. Everything was clean and efficient—I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
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