Papa Johns Pizza
3201 Mountain Rd, Pasadena
(410) 255-5858
Recent Reviews
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Horrible experience with this place. Took over an hour to make my order and didnt even have the drink I requested after that.
Atmosphere: 1
Food: 2
Service: 1
Would give 0 stars. This locations good quality has declined. In my recent order the cheese sticks were dry and mostly cheese-less and the boneless wings look like chicken nuggets with sauce drizzles which is a joke.
Will not patronize in the future.
Atmosphere: 1
Food: 1
Service: 1
Fantastic crew, always fast and accurate. Thanks from a Dasher for making my job much easier.
Atmosphere: 5
Food: 5
Service: 5
Imagine I only ordered this pizza among all the other pizza shops because of one thing: garlic butter sauce. Guess what was missing? Garlic butter sauce. Let’s forget the one sauce that makes this cardboard and processed cheese edible. Compliments to the chef
Atmosphere: 1
Food: 1
Service: 1
This is what you get when you order meat lovers on half your pizza, pepperoni and pineapple only on the other half. And you talk to the manager and he only makes excuses.
worst customer service of any place I've been.
Ridiculous how irritating they make it just to put in an order.
Ordered a bbq hawaiian chicken which definitely says on the site comes with pineapple. None was on the pizza. How do they not pay attention to the simplest thing.....
Atmosphere: 1
Food: 1
Service: 1
The past two times I’ve ordered from this location, it’s taken over 45 minutes to get to my house. I live 9 minutes away from the location and the app tells me it’s on its way but then it gets here late. Both times, the foods been cold and the drivers have been absolutely terrible. The only redeeming factor about this location is the manager.
Atmosphere: 1
Food: 2
Service: 1
Horrible service. Horrible management
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don’t even answer their phones. Waited for 40 minutes and had no answer. Order food and extra sauces which were paid for and didn’t even get them in the order. Deliver driver are nice but the STORE STAFF IS HORRIBLE (nicely put)
They put me on hold after saying please hold literally 40 minutes.
Genuinely love the pizza but the worst management,
Atmosphere: 1
Food: 5
Service: 1
Sue is an excellent manager. She was so kind to our family and made our birthdays extra special. Professional, personable, and speedy service.
Atmosphere: 5
Food: 5
Service: 5
The WORST. Over and hour for pizza and they delivered it cold. My wife tried calling after it was delivered and they placed her on hold and wouldn’t answer.
Atmosphere: 1
Food: 1
Service: 1
Food was delivered cold and left outside without a knock to let us know they delivered it. The pizza was soggy, greasy and flimsy crust. Such a disappointment when spending so much money. We will not be ordering from this location again.
Food: 1
Service: 1
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