Went to Pasadena Maryland store on 4/3/2024 and the employees we super nice and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Tara Hannon
Such friendly service! And The pizza was delicious! This was my first time here and I’ll definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
glenn Brockmeyer
First and last time i going here. I place an online order for 2 pizzas. I get there, they try to give me 2 pizzas that didn't match my order. The woman behind the counter is trying to tell me the order is correct. I pull up my order and proceed to show her it wasn't. They scurry around and find one of my 2 pizzas. After 5 minutes of this, they decide to remake the 1 pizza, meanwhile the other continues to get cold. As if that wasn't bad enough, I get home and realized they didn't give me my additional sauces. This is the very reason why I hate ordering and "tipping" for a service In advance. Check your orders people!!
Service: 1
Brittany Grady
Pamela was amazing! I truly appreciate all the effort she put into my pizza. Pamela’s customer service was amazing!
Atmosphere: 5
Food: 5
Service: 5
Susan Herman
I ordered from DoorDash a couple weeks ago, and I texted the Dasher to make sure the restaurant had made my pizza gluten free, as I requested in the app. He said that it was not gluten free, but they were going to send it anyway. I had to cancel the order, and the driver never got his tip. The restaurant should have informed DoorDash that they could not fill the order. It could have made me very sick. Also, this company does not respond to phone calls or texts at all.
Ananda Owens
Great option for vegan pizza. So delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Craft Your Own Pizza
Shawnna Yearwood
I came at 9 the store is closed lights off. what's the point of saying your open till 11? I saw some other reviews saying similar things clearly I had to see for myself wasting my damn time
Atmosphere: 1
Service: 1
Cynthia Dawkins
Stop hiring young people! Who gets mean mugged as a customer and go to the back to talk to your coworker then the coworker comes up front and they whisper about you? So I ask if there is a problem and they kinda gang up on me. Hope that wasn’t the manager.
Atmosphere: 1
Service: 1
Caroline Eisenberg
the worst service ever. will never support this place. whoever owns this location, you’re a freaking idiot. who manages these workers? never in my life have I experienced service this bad. the people you hire are so extremely rude!!! and they actually HAVE THEIR HEADPHONES ON. my pizza was cold, the cheese wasn’t even melted in the middle, and I waited 20 minutes for it to be done just for the guy at the front to say “they’ve been ready we just didn’t say anything”. NO JOKE…. whoever owns this place, please for the love of god leave the industry or get a freaking floor manager.
Atmosphere: 1
Food: 1
Service: 1
Richard beaty
Food was great workers were awesome but the music was just far to loud. I know a boring thing to complain about but we were practically yelling across the counter to order the pizza and talking at the table was useless. Other wise great food.
Absolute trash. Ordered a simple pepperoni pizza and extra cheese. Got little to no cheese. No pepperonis and literally no sauce. Just bread and cheese ? Are they brain dead ?
Atmosphere: 1
Food: 1
Service: 1
Heidy Quinones
Order my pizza to be pick up at certain time not even 5 minutes when by when they send me a text to pick it up…. They made my pizza and hour and half before the time I had scheduled to pick up, try talking to the guy at the front all he said was “ I just got here” this was my first time ordering from the Pasadena location might be my last…
Atmosphere: 1
Food: 4
Service: 1
Mary Good
Picking up food, and there is a small child playing behind the counter. Rolling a car all over the counter, and playing with the register gun. Absolutely dangerous
Davon Tyler
If you enjoy a place where the staff yells at you after your patience for 10 mins while they are training their staff this is the place for you. I will never be back!
Amber M.
I placed an order online and picked up in store. My order was waiting, ready, correct, and hot when I got there. The woman working behind the counter was quick and attentive and kind. The pizza was delicious; I am in love with their crust. I would say definitely try them out.
Went to Pasadena Maryland store on 4/3/2024 and the employees we super nice and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Such friendly service! And The pizza was delicious! This was my first time here and I’ll definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
First and last time i going here. I place an online order for 2 pizzas. I get there, they try to give me 2 pizzas that didn't match my order. The woman behind the counter is trying to tell me the order is correct. I pull up my order and proceed to show her it wasn't. They scurry around and find one of my 2 pizzas. After 5 minutes of this, they decide to remake the 1 pizza, meanwhile the other continues to get cold. As if that wasn't bad enough, I get home and realized they didn't give me my additional sauces. This is the very reason why I hate ordering and "tipping" for a service In advance. Check your orders people!!
Service: 1
Pamela was amazing! I truly appreciate all the effort she put into my pizza. Pamela’s customer service was amazing!
Atmosphere: 5
Food: 5
Service: 5
I ordered from DoorDash a couple weeks ago, and I texted the Dasher to make sure the restaurant had made my pizza gluten free, as I requested in the app. He said that it was not gluten free, but they were going to send it anyway. I had to cancel the order, and the driver never got his tip. The restaurant should have informed DoorDash that they could not fill the order. It could have made me very sick. Also, this company does not respond to phone calls or texts at all.
Great option for vegan pizza. So delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Craft Your Own Pizza
I came at 9 the store is closed lights off. what's the point of saying your open till 11? I saw some other reviews saying similar things clearly I had to see for myself wasting my damn time
Atmosphere: 1
Service: 1
Stop hiring young people! Who gets mean mugged as a customer and go to the back to talk to your coworker then the coworker comes up front and they whisper about you? So I ask if there is a problem and they kinda gang up on me. Hope that wasn’t the manager.
Atmosphere: 1
Service: 1
the worst service ever. will never support this place. whoever owns this location, you’re a freaking idiot. who manages these workers? never in my life have I experienced service this bad. the people you hire are so extremely rude!!! and they actually HAVE THEIR HEADPHONES ON. my pizza was cold, the cheese wasn’t even melted in the middle, and I waited 20 minutes for it to be done just for the guy at the front to say “they’ve been ready we just didn’t say anything”. NO JOKE…. whoever owns this place, please for the love of god leave the industry or get a freaking floor manager.
Atmosphere: 1
Food: 1
Service: 1
Food was great workers were awesome but the music was just far to loud. I know a boring thing to complain about but we were practically yelling across the counter to order the pizza and talking at the table was useless. Other wise great food.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Craft Your Own Pizza, CBR
Restaurantji Recommends
Absolute trash. Ordered a simple pepperoni pizza and extra cheese. Got little to no cheese. No pepperonis and literally no sauce. Just bread and cheese ? Are they brain dead ?
Atmosphere: 1
Food: 1
Service: 1
Order my pizza to be pick up at certain time not even 5 minutes when by when they send me a text to pick it up…. They made my pizza and hour and half before the time I had scheduled to pick up, try talking to the guy at the front all he said was “ I just got here” this was my first time ordering from the Pasadena location might be my last…
Atmosphere: 1
Food: 4
Service: 1
Picking up food, and there is a small child playing behind the counter. Rolling a car all over the counter, and playing with the register gun. Absolutely dangerous
If you enjoy a place where the staff yells at you after your patience for 10 mins while they are training their staff this is the place for you. I will never be back!
I placed an order online and picked up in store. My order was waiting, ready, correct, and hot when I got there. The woman working behind the counter was quick and attentive and kind. The pizza was delicious; I am in love with their crust. I would say definitely try them out.