Riley is a wonderful server she is attentive and always gives great suggestions
Atmosphere: 5
Food: 5
Service: 5
Danielle Legare
Great staff, rubs were fatty and barely any meat. However their bread is good and the shrimp appetizer.
Atmosphere: 5
Food: 3
Service: 5
crys E
Amanda was the BEST!
Atmosphere: 5
Food: 5
Service: 5
Steve Eberly
Very friendly staff and great food
Atmosphere: 5
Food: 5
Service: 5
Jake P
Great service and good food
Atmosphere: 5
Food: 4
Service: 5
Saige Lavicka
Great food and our waitress Amanda was amazing!
Atmosphere: 5
Food: 5
Service: 5
Dee Jones
Amanda, our server, was excellent! We had a great experience at The Lodge and will return.
Atmosphere: 5
Food: 5
Service: 5
T F
Our experiences at the Lodge Restaurant in Pasadena have exceeded our expectations. The staff/servers are polite, welcoming and very helpful. John welcomed us and spoke with us about special upcoming dining events that we plan to try. The menu items we've chosen were all very good. The lodge theme decor is beautiful and classy. We have reservations for Thanksgiving and New Year's Eve that we're looking to!
Atmosphere: 5
Food: 5
Service: 5
Amanda Coleman
We recently dinned here as we’d been wanting to try this restaurant and had a terrible experience! We waited over 50 minutes for our food and when we received it every plate was cold. Our table was never bussed and our waitress Jenny was less than attentive.
Atmosphere: 3
Food: 4
Service: 1
Steve C
Was super excited to try this place, but left disappointed. The food , New York strip , buffalo pizza and children’s pasta came out ice cold after about an hour wait. We dined with a toddler who was forced to eat cold pasta and our waitress only checked up on us maybe twice. Just a terrible experience , with terrible service. Oh, and the table wasn’t cleaned and we sat with dirty dishes in I’ll we left ( approx 25 minutes ) after we finished. Do better “lodge “. Environment is cozy and love the fireplace, establishment has a lot of potential.
Birthday dinner for family. Very impressed with knowledgeable waitstaff and servers. Great food and atmosphere. Would definitely return.
Atmosphere: 5
Food: 5
Service: 5
gunner steinhardt
Very disappointing after we sat down it took our waiter 20 minutes to get to our table we ordered our drinks and our food at the same time. A full hour went by before our waiter came back up and our food arrived. And when my food did arrive my steak was colder then room temperature. I then asked for a manager five times and no one had came up. Finally waved down a manager told them our issue and he said he would be right back. He never came back. My wife thoroughly enjoyed her burger but my steak was cold as if it was sitting for longer than 40 minutes before being served. Finally as we were about to walk out due to poor service I waved another manager down. She was more understanding and did comp our dinner, so we are thankful for that however we will not be returning due to absolutely poor service from wait staff and from managers. It is very unfortunate because it was our first time and we were very excited to try the lodge out. We will not be returning
Atmosphere: 3
Food: 1
Service: 1
Geoff Seidel
Great restaurant, tasty food and presentation.
Atmosphere: 5
Food: 5
Service: 5
diane bartkowiak
The food is fantastic and the service is exceptional and the atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
Cooper Steinhardt
First time trying The Lodge tonight! Unfortunately, it wasn’t the best experience. We had made a reservation, but still had a little bit of a wait (it happens). Our server took about 15 minutes to greet us and we ordered drinks and food all in one go. Our drinks came and it was a bit weird that they were canned sodas, considering how high end this restaurant seems. It was clear there was a kitchen issue as no one was getting food. Our server seemed to be purposefully avoiding us and turning her head as she walked by so we couldn’t flag her down. Other tables were offered bread while they waited. We flagged down a manager and he said he’d get bread and check on our food (he then disappeared for the rest of the evening). Our server was very dismissive when we expressed being disappointed our food took 58 minutes to get to us. My husbands steak was cold to the touch when it arrived. Thankfully, my burger was very good. We asked to speak to someone 2-3 times and were treated like we were bothering our server. She said they took too many reservations and they couldn’t handle the volume. It should be noted we were being kind and trying to show we were understanding of things happening we just didn’t want to pay almost $40 for a cold uneaten steak. After about 30 minutes a woman walked over identifying herself as a manager asking how things were. We told her our story and she expressed regret and frustrations. Honestly, if she had come talk to us before I think we’d be feeling very differently as we leave. She was awesome and did her best to make things right. I’m sad because I think this place would have been really good, there was just no communication and our server probably shouldn’t be in the service industry.
Riley is a wonderful server she is attentive and always gives great suggestions
Atmosphere: 5
Food: 5
Service: 5
Great staff, rubs were fatty and barely any meat. However their bread is good and the shrimp appetizer.
Atmosphere: 5
Food: 3
Service: 5
Amanda was the BEST!
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff and great food
Atmosphere: 5
Food: 5
Service: 5
Great service and good food
Atmosphere: 5
Food: 4
Service: 5
Great food and our waitress Amanda was amazing!
Atmosphere: 5
Food: 5
Service: 5
Amanda, our server, was excellent! We had a great experience at The Lodge and will return.
Atmosphere: 5
Food: 5
Service: 5
Our experiences at the Lodge Restaurant in Pasadena have exceeded our expectations. The staff/servers are polite, welcoming and very helpful. John welcomed us and spoke with us about special upcoming dining events that we plan to try. The menu items we've chosen were all very good. The lodge theme decor is beautiful and classy. We have reservations for Thanksgiving and New Year's Eve that we're looking to!
Atmosphere: 5
Food: 5
Service: 5
We recently dinned here as we’d been wanting to try this restaurant and had a terrible experience! We waited over 50 minutes for our food and when we received it every plate was cold. Our table was never bussed and our waitress Jenny was less than attentive.
Atmosphere: 3
Food: 4
Service: 1
Was super excited to try this place, but left disappointed. The food , New York strip , buffalo pizza and children’s pasta came out ice cold after about an hour wait. We dined with a toddler who was forced to eat cold pasta and our waitress only checked up on us maybe twice. Just a terrible experience , with terrible service. Oh, and the table wasn’t cleaned and we sat with dirty dishes in I’ll we left ( approx 25 minutes ) after we finished. Do better “lodge “. Environment is cozy and love the fireplace, establishment has a lot of potential.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Birthday dinner for family. Very impressed with knowledgeable waitstaff and servers. Great food and atmosphere. Would definitely return.
Atmosphere: 5
Food: 5
Service: 5
Very disappointing after we sat down it took our waiter 20 minutes to get to our table we ordered our drinks and our food at the same time. A full hour went by before our waiter came back up and our food arrived. And when my food did arrive my steak was colder then room temperature. I then asked for a manager five times and no one had came up. Finally waved down a manager told them our issue and he said he would be right back. He never came back. My wife thoroughly enjoyed her burger but my steak was cold as if it was sitting for longer than 40 minutes before being served. Finally as we were about to walk out due to poor service I waved another manager down. She was more understanding and did comp our dinner, so we are thankful for that however we will not be returning due to absolutely poor service from wait staff and from managers. It is very unfortunate because it was our first time and we were very excited to try the lodge out.
We will not be returning
Atmosphere: 3
Food: 1
Service: 1
Great restaurant, tasty food and presentation.
Atmosphere: 5
Food: 5
Service: 5
The food is fantastic and the service is exceptional and the atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
First time trying The Lodge tonight! Unfortunately, it wasn’t the best experience. We had made a reservation, but still had a little bit of a wait (it happens). Our server took about 15 minutes to greet us and we ordered drinks and food all in one go. Our drinks came and it was a bit weird that they were canned sodas, considering how high end this restaurant seems. It was clear there was a kitchen issue as no one was getting food. Our server seemed to be purposefully avoiding us and turning her head as she walked by so we couldn’t flag her down. Other tables were offered bread while they waited. We flagged down a manager and he said he’d get bread and check on our food (he then disappeared for the rest of the evening). Our server was very dismissive when we expressed being disappointed our food took 58 minutes to get to us. My husbands steak was cold to the touch when it arrived. Thankfully, my burger was very good. We asked to speak to someone 2-3 times and were treated like we were bothering our server. She said they took too many reservations and they couldn’t handle the volume. It should be noted we were being kind and trying to show we were understanding of things happening we just didn’t want to pay almost $40 for a cold uneaten steak. After about 30 minutes a woman walked over identifying herself as a manager asking how things were. We told her our story and she expressed regret and frustrations. Honestly, if she had come talk to us before I think we’d be feeling very differently as we leave. She was awesome and did her best to make things right. I’m sad because I think this place would have been really good, there was just no communication and our server probably shouldn’t be in the service industry.
Atmosphere: 4
Food: 3
Service: 1
Loading...