Poor customer service. Put my call on hold 12 minutes. I called back put me on hold for 3 minutes and then told me they were not excepting deliveries for my address . They could have told me that with the first call .
Let’z Eat Tiffany Suzette
Ordered two large pizzas (1) pepperoni and cheese and the second beef pizza.. THE PIZZA RATION WAS NOT EQUAL. They have a think layer of dough little sauce and OVERCOOKED! You better off getting pizza from Tombstone! It was disgusting!!! Do NOT GO THERE!!! It was a wasted 33.00 had to order something different when I came home! 🤮
Johnny Boy
Bad worker. And been mean. Take wrong order. And lying to customers telling me I throw him pizza. They is no good for customers period 😡
Chifon Lofton
This was the first time my food got me sick.
I leave my area that has a pizza hut and come there and got sick.
Felecia Harley
PIZZA HUT IN PIKESVILLE MD 21208 EVERYTHING WE ORDERED WAS HOT AND FRESH TASTE GREAT AND THE CUSTOMER SERVICE WAS AMAZING
Erica M
I ordered the stuffed crust pepperoni, L with the 16 wings deal. The pizza tasted great. But they really skimp on the sauce for the wings. It looks like someone just drizzles a small spoonful of buffalo sauce and shakes it without ever looking at it, again. I would have given 5 stars if it wasn’t for that.
Olivia James
We only ordered from Pizza Hut for the Thin 'N Crispy pizza, but it wasn't even crispy and flopped all over the place when trying to get it out of the box, much less trying to eat it. I ordered a second pizza for my son and he said the bottom of the crust was wet, mushy, and it didn't taste good. Even trying to cook the pizza more at home didn't salvage them! Totally disgusting and never ordering from Pizza Hut again.
lady star
I wish I could give no stars I called tried to place an order over the telephone and the young lady that was on the phone was very rude unprofessional and nasty 🤮 which was really uncalled for you guys need to do better with training your employees with there customer service if not you will not get any business at all. And again I highly recommend you either have your employees do more training or this matter will continue and you will get more bad reviews.
Stan B
I got very ill after eating at this pizza hut delivery. I'm allergic to any beef products and I ordered a bacon pizza. They must have cooked the bacon on the same grill that they cooked a beef product, because I became violently ill after eating the bacon pizza. I will NEVER eat at this place again!
First time purchasing a pizza 🍕 from this location... it's disgusting. I should've gone to Ledo's. I called to tell them how horrible the pizza was... the dude didn't take accountability... I have a nasty after taste in my mouth... I better not get sick from this pizza. ☠️ It's so bad👎😫🤢🤮 how can you mess up a pizza... it's the easiest dish to make... anytime my grandbaby said it's nasty... you know it's bad... trashed it... I learned my lesson... sticking with Ledo's!!😡
Atmosphere: 1
Food: 1
Service: 1
tevon chapman
Ordered on door dash, note was to hand it to me, got a notification that food was delivered, got to the door food was on the ground on the porch. Took it inside opened it, it was the completely wrong order. Called the guy...he was like yeah yo I know I delivered the wrong stuff but keep it, you made out. I'm lime yo I didnt order this stuff tho, I want what I ordered, he was like you gotta call them and tell them what happened. I called several times and they never answered. I had to leave out and go to the store. The ppl at the store location were soooo unprofessional and dismissive at 1210 Reisterstown rd. I said oh I'm definitely leaving a Google review. I won't ever order from here again
Atmosphere: 1
Food: 1
Service: 1
Rebecca White
Delicious pizza I really liked my hut box and a great time with my family here last night and the food was delicious, and the staff was very helpful and nice
Atmosphere: 5
Food: 5
Service: 4
Jennifer Hilliard
I ordered online for my family. When my husband arrived there was multiple people arguing with the staff. When the staff member got to him he was met with pure attitude, and unprofessionalism, he even had the door slammed in his face after inquiring about the wait, even though it said online that the order was ready. My husband left without getting our order due to the treatment he endured at this location. I had such high hopes for this store coming into my neighborhood because Pizza Hut is my favorite. After this experience I doubt if my family or I will ever visit any other Pizza Hut establishment, if this behavior is tolerated. DO NOT ORDER FROM THIS STORE!
Atmosphere: 1
Service: 1
Jo
Thursday 9-5-24 around 5 pm.. A female customer ordered a medium pizza and boneless BBQ chicken. The customer didn't like the appearance of the food. She asked to speak to the manager, the person who prepared the food came to the counter and said,"Who had a problem with the pizza." His posture appeared aggressive, and his tone was Rude. He made it seem as the pizza was fine; however, the customer appeared increasingly frustrated. Finally the manager appeared after the customer asked for a refund, and the number to customer service. The behavior of this male employee was unbelievable. I guess he thought his work was perfect, which it was a poor representation of Pizza Hut..
If I could give zero stars I would!
Poor customer service. Put my call on hold 12 minutes. I called back put me on hold for 3 minutes and then told me they were not excepting deliveries for my address . They could have told me that with the first call .
Ordered two large pizzas (1) pepperoni and cheese and the second beef pizza.. THE PIZZA RATION WAS NOT EQUAL. They have a think layer of dough little sauce and OVERCOOKED! You better off getting pizza from Tombstone! It was disgusting!!! Do NOT GO THERE!!! It was a wasted 33.00 had to order something different when I came home! 🤮
Bad worker. And been mean. Take wrong order. And lying to customers telling me I throw him pizza. They is no good for customers period 😡
This was the first time my food got me sick.
I leave my area that has a pizza hut and come there and got sick.
PIZZA HUT IN PIKESVILLE MD 21208 EVERYTHING WE ORDERED WAS HOT AND FRESH TASTE GREAT AND THE CUSTOMER SERVICE WAS AMAZING
I ordered the stuffed crust pepperoni, L with the 16 wings deal. The pizza tasted great. But they really skimp on the sauce for the wings. It looks like someone just drizzles a small spoonful of buffalo sauce and shakes it without ever looking at it, again. I would have given 5 stars if it wasn’t for that.
We only ordered from Pizza Hut for the Thin 'N Crispy pizza, but it wasn't even crispy and flopped all over the place when trying to get it out of the box, much less trying to eat it. I ordered a second pizza for my son and he said the bottom of the crust was wet, mushy, and it didn't taste good. Even trying to cook the pizza more at home didn't salvage them! Totally disgusting and never ordering from Pizza Hut again.
I wish I could give no stars I called tried to place an order over the telephone and the young lady that was on the phone was very rude unprofessional and nasty 🤮 which was really uncalled for you guys need to do better with training your employees with there customer service if not you will not get any business at all. And again I highly recommend you either have your employees do more training or this matter will continue and you will get more bad reviews.
I got very ill after eating at this pizza hut delivery. I'm allergic to any beef products and I ordered a bacon pizza. They must have cooked the bacon on the same grill that they cooked a beef product, because I became violently ill after eating the bacon pizza. I will NEVER eat at this place again!
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
First time purchasing a pizza 🍕 from this location... it's disgusting. I should've gone to Ledo's. I called to tell them how horrible the pizza was... the dude didn't take accountability... I have a nasty after taste in my mouth... I better not get sick from this pizza. ☠️ It's so bad👎😫🤢🤮 how can you mess up a pizza... it's the easiest dish to make... anytime my grandbaby said it's nasty... you know it's bad... trashed it... I learned my lesson... sticking with Ledo's!!😡
Atmosphere: 1
Food: 1
Service: 1
Ordered on door dash, note was to hand it to me, got a notification that food was delivered, got to the door food was on the ground on the porch. Took it inside opened it, it was the completely wrong order. Called the guy...he was like yeah yo I know I delivered the wrong stuff but keep it, you made out. I'm lime yo I didnt order this stuff tho, I want what I ordered, he was like you gotta call them and tell them what happened. I called several times and they never answered. I had to leave out and go to the store. The ppl at the store location were soooo unprofessional and dismissive at 1210 Reisterstown rd. I said oh I'm definitely leaving a Google review. I won't ever order from here again
Atmosphere: 1
Food: 1
Service: 1
Delicious pizza I really liked my hut box and a great time with my family here last night and the food was delicious, and the staff was very helpful and nice
Atmosphere: 5
Food: 5
Service: 4
I ordered online for my family. When my husband arrived there was multiple people arguing with the staff. When the staff member got to him he was met with pure attitude, and unprofessionalism, he even had the door slammed in his face after inquiring about the wait, even though it said online that the order was ready. My husband left without getting our order due to the treatment he endured at this location. I had such high hopes for this store coming into my neighborhood because Pizza Hut is my favorite. After this experience I doubt if my family or I will ever visit any other Pizza Hut establishment, if this behavior is tolerated. DO NOT ORDER FROM THIS STORE!
Atmosphere: 1
Service: 1
Thursday 9-5-24 around 5 pm.. A female customer ordered a medium pizza and boneless BBQ chicken. The customer didn't like the appearance of the food. She asked to speak to the manager, the person who prepared the food came to the counter and said,"Who had a problem with the pizza." His posture appeared aggressive, and his tone was Rude. He made it seem as the pizza was fine; however, the customer appeared increasingly frustrated. Finally the manager appeared after the customer asked for a refund, and the number to customer service. The behavior of this male employee was unbelievable. I guess he thought his work was perfect, which it was a poor representation of Pizza Hut..
Atmosphere: 1
Food: 1
Service: 1
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