Ruby Tuesday
145 Newtowne Blvd, Pocomoke City
(410) 957-0249
Recent Reviews
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This is a really bad experience. We were there twenty minutes and just got our order taken. Our server forgot my water and brought us an extra soda instead....? Our server also seems to be having to wait on tables in multiple sections even though there are at least 5 other servers and barely any diners in the restaurant. I don't have high hopes for the food coming out in a decent time. None of the salad dressings are labeled on the salad bar. Food was okay for price.
We came to the Pokomoke City, MD, restaraunt. Our server, Tyler, was friendly and helpful.
Love this place! Great staff and even better management
The place is not well kept. Toilets not properly cleaned. Server was very nice but very optimistic about prep time of food, which was not overly long. Getting the check took a long time.
The food was not good , however, Tyler was amazing!!! We’ll definitely give the restaurant another try!
Food was good and Tyler took care of us and was very attentive.
First time having Tyler as our waiter. Friendly, polite, and attentive to our requests.
Tyler wasserver
Well done Tyler.
The last 2 or 3 times I've been there they have had bo croutons, I wanted the catfish and shrimp platter but no catfish, and me and family opened up our napkins to get out a forks but there were no forks.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
the ribs tasted like they were microwave. the baked potatoes were cold before i even got my food , they butter couldnt even melt . the stakes werent done like i asked . i even asked for them to put it back in and it still wasnt done . tara(the waitress) was amazing ! she was really sweet and moved as fast as she could so its not her fault . the only good thing was the fries! i will not be coming back.
Third time there first time waiting for over a hour second time waiting ten minutes to be seated before we left tonight waitress was very nice food came out at a good time except my wife got a burger that had tomato on it and deathly allergic so she switched to garden bar and was pleased I got a sprite and because it was to much seltzer I asked for a sweet tea,but because it wasn't another sprite I got charged for a third drink. I've switched to different drinks before and never been charged.third time was not a charm.
Atmosphere: 4
Food: 3
Service: 3
Fries underdone the burger was awful, no seasoning, very dry, very over done. The fish was good.
As for the 9.99$ menu was never offered, or is that an online order 🤔
Will not return.
Atmosphere: 3
Food: 2
Service: 5
My son, wife and I went there about two weeks ago and turned around and left because the host said there were no available seats and upon observation we noticed that there was only two tables with customers and the staff were all around the bar area not working. The service there has declined noticeably in the last four years. We will not return.
Atmosphere: 1
Food: 1
Service: 1
My husband & I travel through Pocomoke periodically & would occasionally stop & eat here. The last couple years though the customer service, food, environment, cleanliness & most of the service became so awful we stopped going. (Two waitresses did try under poor circumstances during that time).
We decided today to give them another chance & were so very HAPPY we did!! Today was a TOTALLY different experience!!!
Within 5 minutes we both recognized a complete TURNAROUND!!! EVERYTHING was a WONDERFUL - from the moment we were greeted at the door - to the cleanliness everywhere - to the waitress attentiveness - to the delicious food – to the family atmosphere & to the personable & very professional managers (Toshia & Kenney) visiting our table to make sure we were enjoying our visit!!
We had a delightful chat with Toshia & Kenney and YES THOROUGHLY ENJOYED OUR ENTIRE VISIT!!! EXCEPTIONAL customer service & the feeling our business was greatly appreciated!! That is a rare encounter these days! Not here...here it is the exception!!
WOW-WOW-WOW on ALL counts!!! We'd give them 10 stars if it were an option!!! WE'LL BE BACK!!!! : )
Atmosphere: 5
Food: 5
Service: 5
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