People who work there can’t speak or understand English!!!! It’s very frustrating trying to order! It would make sense if you are willing to take orders over the phone that you are able to speak English clearly!
Daniil Nepo
I ordered one thing but received something completely different—even ChatGPT said it was a disappointing swap. Also, while the place technically closes at 10 p.m., they start shutting everything down by 8:30. So if you’re trying to get anything after 9, good luck—it’s probably not happening.
Wesley Hall
Drive thru lady was cool as a fan, still waited over 15 minutes for a famous bowl...
Robert Chiarizia
great hard working staff but the owner seems to just leave them hanging in the weeds every day. Needs a more hands on approach to their business instead of passively owning a franchise.
Heather Bowen
Placed an online order at 11:30am to be picked up at 3:30pm. Spent 20 min in the store with 3 people working and $60.00. Get to my destination late on mother's day and not 1 of the 8 biscuits were in the bag and no corn.
This is my 3rd time in 30 years going here because service is horrible. Should have stayed away and went to Popeyes. Disappointed but not surprised.
Yolanda Moore
My order was taken correctly for was hot and very fresh, excellent customer service from order taker and at the pick up window.
Kesha Johnson
They don’t never change the Grease for the chicken it’s always dark and taste like old grease they need to be more like the one in Waldorf or la plata the chicken I have purchased at both restaurants always taste so much different and better
Owusu Kanipe
I wish that I could give all zeros. The service was unprofessional. I should have pulled off in drive thru. I pulled up to the menu. And sat there for 10 minutes waiting to place my order after being greeted rudely. I ordered a 4 piece meal at 7:30 pm, I wanted crispy but was told I’ll have to take half crispy and half original. Let’s just say the food was in edible. It did not taste, look or smell like KFC recipe. The chicken and mac & cheese were extremely salty!
Mike Coffren
Ordered a 10 piece for $10.00 thru the drive thru. Got home and had a 4 piece with 2 bisquits.. Twice this has happened.. NO THIRD TIME... GOODBYE..
Gary Henning
Parking lot plowed after yesterday’s snow. Employees sitting inside, door locked and was told we’re CLOSED!!!
I got food poisoning last night and vomiting 🤢 all.last night and the lightskin girl in the drive thru window was unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Chris Hubbell
Drive-Thru doesn't work, soda machine doesn't work, dining room needs to be cleaned. Took forever to get my order placed. Only one person was working. Manager completely ignored guests in line.
Atmosphere: 2
Food: 4
Service: 2
Taylor McNeil
The day shift on 11/1 at 1:30pm refused to take drive thru orders, come to the window or answer the phone. Didn’t even speak to me at all!! It’s highly unprofessional and straight up rude the least somebody could’ve done is said to come inside but I sat and waited 20 mins for nothing. And the last time I ordered there was a hair in my mashed potatoes and they were uncooked flaky and everything. Don’t understand why you have people working there who don’t want to work!
Atmosphere: 1
Food: 1
Service: 1
david fegan
Slow and rude
garrett william
The manger on shift told me the kfc mashed potato bowl was 6.99 for just a bowl , or 7.20 for a meal . She failed to mentioned it was on sale for 5$ that’s stated right on the window
People who work there can’t speak or understand English!!!! It’s very frustrating trying to order! It would make sense if you are willing to take orders over the phone that you are able to speak English clearly!
I ordered one thing but received something completely different—even ChatGPT said it was a disappointing swap. Also, while the place technically closes at 10 p.m., they start shutting everything down by 8:30. So if you’re trying to get anything after 9, good luck—it’s probably not happening.
Drive thru lady was cool as a fan, still waited over 15 minutes for a famous bowl...
great hard working staff but the owner seems to just leave them hanging in the weeds every day. Needs a more hands on approach to their business instead of passively owning a franchise.
Placed an online order at 11:30am to be picked up at 3:30pm. Spent 20 min in the store with 3 people working and $60.00. Get to my destination late on mother's day and not 1 of the 8 biscuits were in the bag and no corn.
This is my 3rd time in 30 years going here because service is horrible. Should have stayed away and went to Popeyes.
Disappointed but not surprised.
My order was taken correctly for was hot and very fresh, excellent customer service from order taker and at the pick up window.
They don’t never change the Grease for the chicken it’s always dark and taste like old grease they need to be more like the one in Waldorf or la plata the chicken I have purchased at both restaurants always taste so much different and better
I wish that I could give all zeros. The service was unprofessional. I should have pulled off in drive thru. I pulled up to the menu. And sat there for 10 minutes waiting to place my order after being greeted rudely. I ordered a 4 piece meal at 7:30 pm, I wanted crispy but was told I’ll have to take half crispy and half original. Let’s just say the food was in edible. It did not taste, look or smell like KFC recipe. The chicken and mac & cheese were extremely salty!
Ordered a 10 piece for $10.00 thru the drive thru. Got home and had a 4 piece with 2 bisquits.. Twice this has happened.. NO THIRD TIME... GOODBYE..
Parking lot plowed after yesterday’s snow. Employees sitting inside, door locked and was told we’re CLOSED!!!
Restaurantji Recommends
I got food poisoning last night and vomiting 🤢 all.last night and the lightskin girl in the drive thru window was unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Drive-Thru doesn't work, soda machine doesn't work, dining room needs to be cleaned. Took forever to get my order placed. Only one person was working. Manager completely ignored guests in line.
Atmosphere: 2
Food: 4
Service: 2
The day shift on 11/1 at 1:30pm refused to take drive thru orders, come to the window or answer the phone. Didn’t even speak to me at all!! It’s highly unprofessional and straight up rude the least somebody could’ve done is said to come inside but I sat and waited 20 mins for nothing. And the last time I ordered there was a hair in my mashed potatoes and they were uncooked flaky and everything. Don’t understand why you have people working there who don’t want to work!
Atmosphere: 1
Food: 1
Service: 1
Slow and rude
The manger on shift told me the kfc mashed potato bowl was 6.99 for just a bowl , or 7.20 for a meal . She failed to mentioned it was on sale for 5$ that’s stated right on the window
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