Do your self a favor and go elsewhere the coffee always taste bland, old and watered down.
Bree Ford
I have never had problem here before Poor customer service online it says open at 6:00 I came there at 6:20 the manger or worker saw me pull into the drive thru i said hello I was sitting there for two minutes then I got out the car and went to the door she acted like she couldn’t see me at all and the door was locked very rude .
Daniel Sikowitz
For better or worse
Pamela Par
Ok. So there are 2 other Starbucks drive throughs in the area, AND THIS IS THE ONLY ONE I CAN GO TO. The owings mills locations are plagued with long drive thru wait times, wrong orders, and sleazy upsells. I even got sour milk in my latte at the one down the street from them. This location gets it right!! Whatever they are doing, thank you to management.
Destiny Robinson
I want to start off by saying I’ve been going for years and was so excited when they first opened due to their convenient location with a drive thru. However, they have consistently provided less than sub par service and almost always get my order wrong.
Today was really disappointing: their mobile order option is almost always turned off for starters. After telling my order to the barista in the drive thru, asking for extra cinnamon in my oatmeal, there was none in it once I made it to the window.
The app also still showed they had the pumpkin muffin in stock but after she put it in, she said they don’t have them (not a problem at all). When I finally got to the window I was then met with annoyance when I needed to add one more drink.
I still happily payed my $32 and then went home but decided to come back to ask if they had the lemon loaf instead. It was at this time in the drive thru that I realized they never gave me my cake pop that I ordered when I came earlier.
The new barista very curtly said they don’t have the lemon load and didn’t even give me time to inquire about what they DID have before telling me to come to the window. Then I was given my cake pop and told to have a nice day so I still couldn’t even ask for a different bakery item.
I understand that it’s holiday season and it can be stressful and overwhelming, however the customer service really let me down today and I was already having a not so great morning.
Atmosphere: 1
Food: 2
Service: 1
Brice Duggan
Avoid this Starbucks.
Adah Bunch
I showed up 25 min early before work and still was late. While at this place the person making my drinks for got to add things and I had to remind her then had the nerve to say oh you wanted that too YES I put it in the order and I ask the person that took my order did he put everything in and he said yes. Very slow
I decided to go to Starbucks in Owings Mills by Costco . Starbucks were fast and accurate and precise when my order was placed online. I would recommend if you are in the area and in need of quick service, Starbucks in Owings Mills is a great place to go. There is even a place where you can sit down and enjoy your meal or drink
Parking: There are plenty of parking and fast drive through
Terrible place. Indifferent staff. They don't even look at people's faces.
Atmosphere: 4
Service: 1
Phil D
Coffee was old and cold - idk why it’s so hard to get a fresh cup of coffee at Starbucks anymore.
Atmosphere: 1
Food: 1
Service: 1
Heather Silcott
My drink is usually pretty good but the customer service tends to be iffy. Just depends who’s working. Some are great and friendly, some not so much. Either way it’s usually fine, as long as the line isn’t long, then just don’t even bother going.
everything is
good
Do your self a favor and go elsewhere the coffee always taste bland, old and watered down.
I have never had problem here before Poor customer service online it says open at 6:00 I came there at 6:20 the manger or worker saw me pull into the drive thru i said hello I was sitting there for two minutes then I got out the car and went to the door she acted like she couldn’t see me at all and the door was locked very rude .
For better or worse
Ok. So there are 2 other Starbucks drive throughs in the area, AND THIS IS THE ONLY ONE I CAN GO TO. The owings mills locations are plagued with long drive thru wait times, wrong orders, and sleazy upsells. I even got sour milk in my latte at the one down the street from them. This location gets it right!! Whatever they are doing, thank you to management.
I want to start off by saying I’ve been going for years and was so excited when they first opened due to their convenient location with a drive thru. However, they have consistently provided less than sub par service and almost always get my order wrong.
Today was really disappointing: their mobile order option is almost always turned off for starters. After telling my order to the barista in the drive thru, asking for extra cinnamon in my oatmeal, there was none in it once I made it to the window.
The app also still showed they had the pumpkin muffin in stock but after she put it in, she said they don’t have them (not a problem at all). When I finally got to the window I was then met with annoyance when I needed to add one more drink.
I still happily payed my $32 and then went home but decided to come back to ask if they had the lemon loaf instead. It was at this time in the drive thru that I realized they never gave me my cake pop that I ordered when I came earlier.
The new barista very curtly said they don’t have the lemon load and didn’t even give me time to inquire about what they DID have before telling me to come to the window. Then I was given my cake pop and told to have a nice day so I still couldn’t even ask for a different bakery item.
I understand that it’s holiday season and it can be stressful and overwhelming, however the customer service really let me down today and I was already having a not so great morning.
Atmosphere: 1
Food: 2
Service: 1
Avoid this Starbucks.
I showed up 25 min early before work and still was late. While at this place the person making my drinks for got to add things and I had to remind her then had the nerve to say oh you wanted that too YES I put it in the order and I ask the person that took my order did he put everything in and he said yes. Very slow
Atmosphere: 1
Food: 1
Service: 1
Staff is always courteos and smiling.
Atmosphere: 5
Food: 5
Service: 5
Always fast an efficient
Parking: Plenty of free parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème
Restaurantji Recommends
I decided to go to Starbucks in Owings Mills by Costco . Starbucks were fast and accurate and precise when my order was placed online. I would recommend if you are in the area and in need of quick service, Starbucks in Owings Mills is a great place to go. There is even a place where you can sit down and enjoy your meal or drink
Parking: There are plenty of parking and fast drive through
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemonade, Bacon Gouda & Egg Sandwich
Terrible place. Indifferent staff. They don't even look at people's faces.
Atmosphere: 4
Service: 1
Coffee was old and cold - idk why it’s so hard to get a fresh cup of coffee at Starbucks anymore.
Atmosphere: 1
Food: 1
Service: 1
My drink is usually pretty good but the customer service tends to be iffy. Just depends who’s working. Some are great and friendly, some not so much. Either way it’s usually fine, as long as the line isn’t long, then just don’t even bother going.
Atmosphere: 3
Food: 4
Service: 2
Super friendly staff!!
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