As far as food goes fast goes fast food is fast food neither great or bad but with that said Burger King service in Pasadena excels. The staff is always kind and friendly fast and efficient ask you if you need anything additional never you get attitude and if I always have a choice between Burger King and McDonald's in Pasadena I choose Burger King! Something can be said about great customer service! Good job Burger King
Atmosphere: 5
Food: 4
Service: 5
Terra's Nightmares
Manager was very rude you don't speak to customers with a tone when I just asked for a large lid will not be coming back
Service: 1
Susan Liles
Good burgers, quick service.
Atmosphere: 5
Food: 5
Service: 5
Jay Slow
I'm not sure what it is about this location, but they have the best Whopper I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Gloria Vanessa Acurero
Unfortunately, they make us wait for more than 20 minutes without even asking us, with the food ready.
RILEY EVANS
Unfortunately the 5 to 9 (evening) shift is disorganized & not very efficient
Atmosphere: 3
Food: 4
Service: 2
Dylan Bundy
This Burger King has literally the nicest fast food employees I've ever met. Huge contrast to the McDonald's across the street. 10/10 service.
Great staff, I'm always messing with them before I order my food at the drive thru.
Atmosphere: 5
Food: 4
Service: 5
Logan Sinclair
Amazing food I love the double Texas whopper and the 5$ deal love the many deals it brings sales back just have the right employees and you have it bk. Definitely coming back.
Atmosphere: 4
Food: 5
Service: 4
Lindsey Weidner
The food is from Burger King. I arrived at the drive through line at 7:44, with one car between me and the ordering screen. There is no way out of there is a car behind you. I feel like the Wendy's down the street set a really low bar for service times, and everyone in the area just expects this now. It is 8:07 and we are just pulling out now
Update: I got the wrong food, and had to go back. Somebody please give Leo a raise. There weren't many people working tonight, so let's chalk it up to being understaffed, but Leo was busting his ass tonight. I cannot stress enough that Leo is the reason this is a two-star review instead of a one-star review. Management should rethink their staffing practices.
Food: 5
Service: 1
Stefhanie Peña
The manager who was yesterday, September 22 at 2 pm is totally rude, haughty, badly spoken, without professionalism, and ill-mannered!!!
Food: 3
Mariana De los Ángeles
It's a shame that I can't give less than one star, because today the manager on duty from about 1 to 3 in the afternoon was too rude and started insulting in the most horrendous way possible. These are not ways to treat a client, especially if it is an order that is too large, a great lack of ethics and professionalism, wanting to go have a good time with the family and what it ended up being was a terrible afternoon, in addition to xenophobia and racism. Bye, you lost a good client💗💗💗
Always great service and Edie is the best
Atmosphere: 5
Food: 5
Service: 5
As far as food goes fast goes fast food is fast food neither great or bad but with that said Burger King service in Pasadena excels. The staff is always kind and friendly fast and efficient ask you if you need anything additional never you get attitude and if I always have a choice between Burger King and McDonald's in Pasadena I choose Burger King! Something can be said about great customer service! Good job Burger King
Atmosphere: 5
Food: 4
Service: 5
Manager was very rude you don't speak to customers with a tone when I just asked for a large lid will not be coming back
Service: 1
Good burgers, quick service.
Atmosphere: 5
Food: 5
Service: 5
I'm not sure what it is about this location, but they have the best Whopper I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, they make us wait for more than 20 minutes without even asking us, with the food ready.
Unfortunately the 5 to 9 (evening) shift is disorganized & not very efficient
Atmosphere: 3
Food: 4
Service: 2
This Burger King has literally the nicest fast food employees I've ever met. Huge contrast to the McDonald's across the street. 10/10 service.
Atmosphere: 5
Food: 5
Service: 5
one of the better BKs
Atmosphere: 5
Food: 5
Service: 5
Fresh Whopper and Hot Onion rings!
Restaurantji Recommends
Great staff, I'm always messing with them before I order my food at the drive thru.
Atmosphere: 5
Food: 4
Service: 5
Amazing food I love the double Texas whopper and the 5$ deal love the many deals it brings sales back just have the right employees and you have it bk. Definitely coming back.
Atmosphere: 4
Food: 5
Service: 4
The food is from Burger King. I arrived at the drive through line at 7:44, with one car between me and the ordering screen. There is no way out of there is a car behind you. I feel like the Wendy's down the street set a really low bar for service times, and everyone in the area just expects this now. It is 8:07 and we are just pulling out now
Update: I got the wrong food, and had to go back. Somebody please give Leo a raise. There weren't many people working tonight, so let's chalk it up to being understaffed, but Leo was busting his ass tonight. I cannot stress enough that Leo is the reason this is a two-star review instead of a one-star review. Management should rethink their staffing practices.
Food: 5
Service: 1
The manager who was yesterday, September 22 at 2 pm is totally rude, haughty, badly spoken, without professionalism, and ill-mannered!!!
Food: 3
It's a shame that I can't give less than one star, because today the manager on duty from about 1 to 3 in the afternoon was too rude and started insulting in the most horrendous way possible. These are not ways to treat a client, especially if it is an order that is too large, a great lack of ethics and professionalism, wanting to go have a good time with the family and what it ended up being was a terrible afternoon, in addition to xenophobia and racism. Bye, you lost a good client💗💗💗
Atmosphere: 1
Food: 1
Service: 1
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