The staff are rude and just seem like they don’t want to be there at all
Juan
Unhappy workers
Wendy Lynn
Worst customer service ever! I placed a delivery order to be delivered between 3-5. It was picked up but marked delivered within 2 minutes, but the delivery address is atleast 20 minutes from the store. The order was never delivered. I was placed on hold more than a multiple times, for over an hour, only to be interrupted by a very rude employee when I wasn’t on hold. I ask to speak to the actual store manager multiple times, which never happened. The employees are very unprofessional. They definitely need training in how to deal with customers with respect. They were absolutely ridiculous to deal with & it was very disappointing to not receive the order. I have worked in customer service my entire life and I would never treat someone the way I was treated today. 
Steve Hamid
Wanted to get a membership today but wanted to walk around and see the difference between then and Costco. The associate by the membership desk was so rude and kicked us out. It was me my 13 months son and my wife. Never getting to this place again. The associate was a gentleman with hair black cover at 6:05 pm. He also lied to us saying we can't even walk around while Sam's club online rules said we can.
Scott Ramsby
Woman manager should be fired. I witnessed a woman complain to her about employees using profanity and derogatory language in the store loudly enough where children and other customers could hear. When the woman walked away, she laughed. Once the woman left the store, she was laughing with the employees at the woman. Complete disrespect for the customer and her concerns. Sams Club should be ashamed that this person is a manager at any location they own. Corporate needs to take a long hard look at this location.
Michele Davis
Good customer service and nice club prices
Michele Davis
Good customer service and nice club prices 👍
Kelvin Johnson II
the club itself is okay, what makes it bad is the horrible parking lot
Ermil Muaa
Hmmm ?
Porschia Lenee
I had an incident in this store & passed out. I just wana thank all of the staff who helped me. I couldn't get names because I was a lil far gone, but I really appreciate you all who came to help me & grabbed ice and water. You all stayed by my side until the ambulance came & I really appreciate you all!!
Very dirty. Things were all over the floors only had 1 row for checking out
Young Muaa
Hmmm ?
Rhonda Williams Malkowski
they only let first responders in. not healthcare workers
Michael Morris
stoped by today to get a few things. was greeted by lazy and uneducated employees. you should probably post what are acceptable face covering. will never shop at this location again. will tell everyone to take their business to the lutherville location.
The staff are rude and just seem like they don’t want to be there at all
Unhappy workers
Worst customer service ever! I placed a delivery order to be delivered between 3-5. It was picked up but marked delivered within 2 minutes, but the delivery address is atleast 20 minutes from the store. The order was never delivered. I was placed on hold more than a multiple times, for over an hour, only to be interrupted by a very rude employee when I wasn’t on hold. I ask to speak to the actual store manager multiple times, which never happened. The employees are very unprofessional. They definitely need training in how to deal with customers with respect. They were absolutely ridiculous to deal with & it was very disappointing to not receive the order. I have worked in customer service my entire life and I would never treat someone the way I was treated today. 
Wanted to get a membership today but wanted to walk around and see the difference between then and Costco. The associate by the membership desk was so rude and kicked us out. It was me my 13 months son and my wife. Never getting to this place again. The associate was a gentleman with hair black cover at 6:05 pm. He also lied to us saying we can't even walk around while Sam's club online rules said we can.
Woman manager should be fired. I witnessed a woman complain to her about employees using profanity and derogatory language in the store loudly enough where children and other customers could hear. When the woman walked away, she laughed. Once the woman left the store, she was laughing with the employees at the woman. Complete disrespect for the customer and her concerns. Sams Club should be ashamed that this person is a manager at any location they own. Corporate needs to take a long hard look at this location.
Good customer service and nice club prices
Good customer service and nice club prices 👍
the club itself is okay, what makes it bad is the horrible parking lot
Hmmm ?
I had an incident in this store & passed out. I just wana thank all of the staff who helped me. I couldn't get names because I was a lil far gone, but I really appreciate you all who came to help me & grabbed ice and water. You all stayed by my side until the ambulance came & I really appreciate you all!!
Restaurantji Recommends
Very dirty. Things were all over the floors only had 1 row for checking out
Hmmm ?
they only let first responders in. not healthcare workers
stoped by today to get a few things. was greeted by lazy and uneducated employees. you should probably post what are acceptable face covering. will never shop at this location again. will tell everyone to take their business to the lutherville location.
As usual all went very well.
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