Subway
8767 L, Philadelphia Rd, Rosedale
(410) 574-4930
Recent Reviews
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DO NOT ORDER ONLINE or THROUGH THE APP
I ordered on the Subway App and when DoorDash came to drop off my food it was missing the Drink and Chips for the Meal Deal. I was told to contact Subway so I did. Low and behold you can not reach the restaurant at the number provided it is an automation that changes what it says every time you call. "Yo' "hello" "who is talking" there is no way to get to a person. So now I can not get a refund on the food I ordered.
I visit this shop frequently. This time I went in waited about 5 to 6 minutes, I was the only one in the shop, except a girl behind the counter. She did not say anything, she did not wait on me, she kept messing with the register. I left. I will never go back! The next questions don't apply I never got that far.
Atmosphere: 1
Food: 5
Service: 1
A little slow
Atmosphere: 4
Food: 5
Service: 3
This location will not honor a promotion that is clearly stated as participating in store and online via the website. Sandra was the associate waiting on me and she told me that I had to order it on the app to use the coupon, I was on my way to work and I didn't have time or do so. I showed her where it says on the website that this particular location was a participating location in store and she replied that she was aware, but the owner did not allow them to do it. She said that there was no one else there for me to speak to and then didn't have any contact information for me to reach out directly.
Atmosphere: 1
Food: 3
Service: 1
I love Subway but this location has bad reviews for a reason. It’s better to drive to another one. I got extremely sick from their sub yesterday. Felt poisoned, threw up multiple times. I didn’t eat anything else that night. I tried to call the store but the number doesn’t work. Concerned for others, I drove to the store to let them know. The girl behind the counter laughed at me! She had zero empathy and didn’t care. When I then said OK I’d like a refund, I had even brought the other half of the sub back, she refused. I explained I can take back food I don’t like to other restaurants, why cant I get my money back on food that literally made me sick? She still refused. She had to call the owner, took down my info, and said he’d call me back “sometime next week”. Ha! That won’t happen. It’s 1:30 PM and I still haven’t been able to eat anything. Thanks for poisoning me and laughing about it and refusing a refund. Y’all I was so nice too but they had zero concern. Go somewhere else and protect your body and wallet
Atmosphere: 1
Food: 1
Service: 1
Girl said coupon did not include already named subs, had to build my own. Got 3 subs with coupon and different price from other subway I went to an hour
Atmosphere: 3
Food: 3
Service: 3
Very nice
Atmosphere: 5
Food: 5
Service: 5
This location needs a working phone number!
Service: 1
SHREE is so sweet! Clean store! Fast service!
Atmosphere: 5
Food: 5
Service: 5
Sign says they are open on Sunday until 7pm. Got there at 6pm and the doors were locked and the employee wouldn't look at me. Terrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible customer service. Pretty much if you’re not satisfied with the taste and they made your order correctly you’re stuck with it! No refunds no re making your order!
Atmosphere: 1
Food: 1
Service: 1
Lady making sandwiches watching
Wanted a meatball sub no sauce to put on it.. Only one employee in store bigWait
Atmosphere: 3
Food: 2
Service: 1
The two ladies behind the counter were nice, friendly and with a smile. 2 men ahead of me were very nasty and yelling at them. The ladies did exactly as they asked but the men kept yelling. The whole time the 2 women had a smile and were very polite. My sub was fresh and I enjoyed it. I will be going back.July 11, 2023
Atmosphere: 5
Food: 5
Service: 5
Worst experience
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