Dragon Express

I initially thought Dragon Express in St. Michael was a hidden gem, but after consistent visits over the past three months, it’s clear their customer service is severely lacking. I’ve been a loyal customer, eating there every Monday and occasionally on Thursdays. However, during my most recent visit, I was extremely disappointed.

The woman with black hair and glasses took my order, but when I received my food, the egg roll I ordered was missing. When I went back in to ask about it, she immediately became defensive and argumentative. I even offered to pay for the missing item just to avoid conflict, but she insisted she was right and refused to listen.

Another staff member, a man asked if I wanted a refund, but I made it clear I just wanted the rest of my order. Despite my calm approach, I was met with rudeness and dismissiveness. After supporting this business weekly, I left feeling disrespected and frustrated.

They lost a loyal customer over an egg roll and a complete lack of basic courtesy.

My food was very, very good and they have a very nice family dynamic. The one with the ponytail and glass is very nice and under stood the picture

My family and I love getting take out here. We have never had a bad experience.

Always enjoy the food for takeout nights! Thankful to have the option in St Michaels just a coin’s toss from town

I get the fried scallops. I know their not real but they are delicious.

Atmosphere: 3

Food: 5

Service: 5

Food was great as usual. Delivery also great.

Atmosphere: 4

Food: 5

Service: 5

Would never return, food was cold, sizzling plate ordered not even sizzling. Food was ordered and on table in less than 5 minutes clearly not cooked fresh and as mentioned was cold. Food isn’t sauces it’s clag. Fried rice has honestly no ingredients in it. Prawn crackers not fresh and even. Sent dishes back full with only a smooth full of the plate and was astonished they didn’t even ask if everything was ok nothing at all. Spring rolls cold in centre. Such a disappointing experience. Not sure why it’s rated a 4 star.

Your classic eastern shore Chinese takeout. Friendly, decent price, great taste!

Vegetarian options: Personally, not vegan, but they have plenty of options.

Parking: Plenty of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp Lo Mein, Chicken Fried Rice, Sauteed Broccoli, Fried or Steamed Dumpling

Really enjoyed our meal here, best Asian food i have had in a while, we will definitely become regulars Dragon

Atmosphere: 5

Food: 5

Service: 5

Best Chinese food in talbot county froma very hard working family. Recommended.

Atmosphere: 5

Food: 5

Service: 5

Surprising to find such great Chinese food in Saint Michaels, Maryland. The people behind the counter are friendly and efficient. The food, as I said, is really really good.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Fried Rice

Polite and friendly staff serving the best Chinese food in town! Plentiful portions to feed the whole family.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Spare Ribs

If Poww...

Atmosphere: 5

Food: 5

Service: 5

Best Chinese food in sunshine hands down

This place has terrific veggie rice!!

Vegetarian options: Vegetables are delicious ?

Atmosphere: 3

Food: 5

Service: 5