Staff was great, order was accurate and delicious.
Dana Stone
I was blown away at how nice and friendly the entire staff was at this location. (Ritchie Highway in Severna Park, MD.) The restaurant was clean, and they were quick and efficient in preparing the sub. I recently had a horrible experience at a competitor sub shop which I will not name here, so I felt the need to leave a great review for my experience at this location. Whoever is managing this location should really give kudos and maybe do a little something special for the employees because they really go above and beyond. In this day and age that is really, really rare.
Kristi (KiKi)
Definitely will be back! Shout to the grill cook! I got #56 with extra hots and add mayo with a side of chipotle sauce!!! Honestly can’t get over how well it was made. Customer service was great as well!!
Jay
The employees at Jersey Mikes in Severna Park are always super nice and welcoming to me. I didn’t expect such warm and happy service from a chain sandwich place but I was pleasantly surprised! Thanks Jersey Mikes workers haha
Lee Lucas
Good food and fast service. Jersey mikes is a great chain. Slightly expensive though
lynda g
I ordered a sub box for a family gathering on Saturday 12/28, which I didn't do with a day's notice. I put the order in that morning through the app for a 430pm pick-up time. I had asked the store closer to me to fulfill the order, and they refused me the service without 24 hours notice (which is not stated anywhere on the app or website). The Severna Park location was more than accommodating, especially since I called the store to alter a few particulars after the order was placed. They were so helpful and happy to take care of the order! Customer service at its best! The best part was that everyone was very happy with my choice when it was time to eat!
Thank you for making my holiday gathering easy, SP Jersey Mike's team!!!
Atmosphere: 5
Food: 5
Service: 5
Prefered Customer
Ordered two steak sandwiches. One was fine, the other was completely overcooked. Mentioned it to the staff and received a who cares response.
Atmosphere: 2
Food: 1
Service: 1
Pat Mize
Very friendly staff. Service was great.
Atmosphere: 5
Food: 5
Service: 5
india somer (1eye_chey)
As long as yall have managed to prioritize your time management and not become overwhelmed in your delivery everything is usually a 5/5. Food is always good as long as there is white bread & mayo available.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Kahuna Cheese Steak, Chipotle Cheese Steak, The American Classic, The Original Italian
nancy kreis
I really want to give a shout out to the manager on duty on Thursday night on 09/26. They were amazing. There were several stressful issues they encountered while I was waiting for my food and they were amazing. So calm and continued to make sure all the customers were taken care of while addressing the issues on hand. In the employment world right now Jersey Mike’s has an amazing employee and needs to recognize this manager. I wish I knew their name so I could make this more personal. Hopefully you read this and know I saw how great you were and I would be honored to have someone like you on my team! Keep up the great work - it will pay off for you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak Sub, Italian Sub, Chipotle Cheese Steak, Club Sub
This is the BEST jersey mikes. They do everything perfect & everything is fresh
Atmosphere: 5
Food: 5
Service: 5
Kyle Tetrick
Placed a mobile order for pickup, went to pickup my food and was informed they don’t have any bread. No prior communication to inform me, instead I had to drive all the way there to find out. The place was also disgusting inside. As a sub shop how do you run out of bread? I mean that’s only the most important part…
Atmosphere: 1
Food: 1
Service: 1
Jake Ellis
Don't ever rely on online orders from this store. They will never be ready on time, it's chaos in the store and there is no management to speak to. Not reliable at all.
Atmosphere: 1
Food: 4
Service: 1
E D
UPDATE APRIL 2024: Management made some changes and corrections and it shows! Having gone back several times despite previously being displeased with service in 2022-2023, because of its location I continued to try them. I've found a crew of young folks who are professional and have outgoing personalities and the sandwiches are consistent every time! Good job team Severna Park!
Vegetarian options: Their MEATLESS SUB is a healthy blend of portobello mushrooms which sauteed are really hardy and can give meat a run for its money any day. Add to this peppers, onions, cheese and Mike's Way toppings and you never miss the meat and it's not a processed veggie substitute meat. Love this and I eat meat just a flavorful healthier alternative.
Atmosphere: 3
Food: 5
Service: 5
b clark
Food is always amazing, fast and staff is helpful. Dom was working the cash register, he went above and beyond to help me
Staff was great, order was accurate and delicious.
I was blown away at how nice and friendly the entire staff was at this location. (Ritchie Highway in Severna Park, MD.) The restaurant was clean, and they were quick and efficient in preparing the sub. I recently had a horrible experience at a competitor sub shop which I will not name here, so I felt the need to leave a great review for my experience at this location. Whoever is managing this location should really give kudos and maybe do a little something special for the employees because they really go above and beyond. In this day and age that is really, really rare.
Definitely will be back! Shout to the grill cook! I got #56 with extra hots and add mayo with a side of chipotle sauce!!! Honestly can’t get over how well it was made. Customer service was great as well!!
The employees at Jersey Mikes in Severna Park are always super nice and welcoming to me. I didn’t expect such warm and happy service from a chain sandwich place but I was pleasantly surprised! Thanks Jersey Mikes workers haha
Good food and fast service. Jersey mikes is a great chain. Slightly expensive though
I ordered a sub box for a family gathering on Saturday 12/28, which I didn't do with a day's notice. I put the order in that morning through the app for a 430pm pick-up time. I had asked the store closer to me to fulfill the order, and they refused me the service without 24 hours notice (which is not stated anywhere on the app or website).
The Severna Park location was more than accommodating, especially since I called the store to alter a few particulars after the order was placed. They were so helpful and happy to take care of the order! Customer service at its best!
The best part was that everyone was very happy with my choice when it was time to eat!
Thank you for making my holiday gathering easy, SP Jersey Mike's team!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered two steak sandwiches. One was fine, the other was completely overcooked. Mentioned it to the staff and received a who cares response.
Atmosphere: 2
Food: 1
Service: 1
Very friendly staff. Service was great.
Atmosphere: 5
Food: 5
Service: 5
As long as yall have managed to prioritize your time management and not become overwhelmed in your delivery everything is usually a 5/5. Food is always good as long as there is white bread & mayo available.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Kahuna Cheese Steak, Chipotle Cheese Steak, The American Classic, The Original Italian
I really want to give a shout out to the manager on duty on Thursday night on 09/26. They were amazing. There were several stressful issues they encountered while I was waiting for my food and they were amazing. So calm and continued to make sure all the customers were taken care of while addressing the issues on hand. In the employment world right now Jersey Mike’s has an amazing employee and needs to recognize this manager. I wish I knew their name so I could make this more personal. Hopefully you read this and know I saw how great you were and I would be honored to have someone like you on my team! Keep up the great work - it will pay off for you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak Sub, Italian Sub, Chipotle Cheese Steak, Club Sub
Restaurantji Recommends
This is the BEST jersey mikes. They do everything perfect & everything is fresh
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order for pickup, went to pickup my food and was informed they don’t have any bread. No prior communication to inform me, instead I had to drive all the way there to find out. The place was also disgusting inside. As a sub shop how do you run out of bread? I mean that’s only the most important part…
Atmosphere: 1
Food: 1
Service: 1
Don't ever rely on online orders from this store. They will never be ready on time, it's chaos in the store and there is no management to speak to. Not reliable at all.
Atmosphere: 1
Food: 4
Service: 1
UPDATE APRIL 2024: Management made some changes and corrections and it shows! Having gone back several times despite previously being displeased with service in 2022-2023, because of its location I continued to try them. I've found a crew of young folks who are professional and have outgoing personalities and the sandwiches are consistent every time! Good job team Severna Park!
Vegetarian options: Their MEATLESS SUB is a healthy blend of portobello mushrooms which sauteed are really hardy and can give meat a run for its money any day. Add to this peppers, onions, cheese and Mike's Way toppings and you never miss the meat and it's not a processed veggie substitute meat. Love this and I eat meat just a flavorful healthier alternative.
Atmosphere: 3
Food: 5
Service: 5
Food is always amazing, fast and staff is helpful. Dom was working the cash register, he went above and beyond to help me
Atmosphere: 5
Food: 5
Service: 5
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