We ordered from the drive through. We ordered a salami pesto regular sub and a Hunter's Club, on wheat, with only the roast beef, provolone cheese and mustard, nothing else. We also ordered 2 bags of chips, one Thinny and one barbeque. When we drove up to the window, it took almost 5 minutes to be acknowledged and there was no one in front of us that the restaurant looked empty as evident by no cars in the parking lot. After the person took our money, they brought back only the Hunter's club. I told them we also ordered the salami pesto sub and 2 bags of chips. The worker seemed confused but left the window. When he came back after a couple of minutes, he now only brought back the caprese/salami sub but no Hunters club and no chips. I told him this time to bring back my Hunters club and 2 bags of chips. He took the salami sub back and after a few minutes he brought back both sandwiches but no chips. I then how to tell him for the third time now that he still owed me to bags of chips. He then proceeds to ask me what chips I had ordered. After a few minutes he then brought back our 2 bags of chips. I now hoped that I had all of my order. Now in the back there were 2 bags of chips, what looked like a sandwich and a sub. When we got home, the Hunter club only had roast beef on it, no cheese, no mustard, and turkey, of which I didn't order on it. The caprese/salami but, was slathered in mayonnaise, a little bit of salami and what looked like the caprese I guess. This, buy far, is the worst service that I can ever recall having for such a simple order. Needless to say, I will no longer be visiting this location even though we do like Jimmy Johns. The service has gone down so considerably that I doubt it can recover unless new management takes over. The quality has diminished greatly also, although I think this has to do more with the current employees than Jimmy Johns overall.
Atmosphere: 1
Food: 1
Service: 1
Cj Johnson
Forgot to put avocado on my sandwich again. No one was in there and seemed to have to order someone to come take the order and seem too busy to stop what they were doing.
Atmosphere: 2
Food: 4
Service: 1
Jimmy Bilenki
Best subs in the market.
They can’t help poor servers and or customers! They should start hiring older folks that care like retirees.
Maggie Nic
Worst service ive ever had at JJ. Sandwiches were stale and tasted like cardboard. Had a really bad taste.
Atmosphere: 1
Food: 1
Service: 1
Bora Kim
This location is very clean and friendly. Amanda was so sweet and accommodated my special request!!
Atmosphere: 5
Food: 5
Service: 5
John P.
We have been getting the same Unwich Jimmy John's sandwiches for several years now and with like mostly fast food restaurants, prices are about 15-20 % higher with less sandwich. It is getting to the point where it just isn't worth eating out anymore. With all the higher prices for less food (which may not be very healthy). We'd have been slowly weaning from dining out. The hell with convenience. Better to eat at home and prepare yourself REAL FOOD and you know what you are consuming.
Alejandra Hernandez
Very quick and fresh, very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lettuce Sandwich
K
I didn't like that they hand you all the food then you have to go get your bags to put the food in. Glad there wasn't a line so no one had to wait til I gathered all my food from the
Atmosphere: 4
Food: 4
Service: 4
Joe Schmoe
no one answering drive thru... drove forward no one in shop, drive around back and two employees in a car round back pretty sure getting high. won't be going back there!
Atmosphere: 1
Food: 1
Service: 1
James Stickler
Fast and accurate sandwiches. Whether utilizing the drive-thru for a couple/few sandwiches, going inside to dine-in, or ordering online for a larger order for pick-up and go... we appreciate the fast, accurate, and reliable service.
This the SLOWEST restaurant in Severna Park! Waaay to understaffed & it’s been that way since it opened.
John Faulkner
The place is way over priced for what you get! I've had better subs from the Deli's at Safeway and Giant Food stores!
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Flowers (Lizanne)
It's standard sandwiches but on great rolls. That makes all the difference when it comes to sandwiches. The meat, cheese, and condiments can all be the same as other restaurants, but without the bread, they aren't as good as Jimmy Johns. People are nice, and the service is quick. It's always fun to read the signs on the walls, and the restrooms are amusing. This Deli has good parking and a drive-thru. Getting in and out of the parking lot is a little challenging, especially if you want to make a left at the next light. In my opinion, it's well worth thus minor inconvenience
Atmosphere: 5
Food: 5
Service: 5
Matthew Leach
out of 15 orders they have messed up 10 of them. Forgetting the sauce, forgetting the chips, forgetting the drink, wrong sandwich, someone else's order, wrong drink, 2 hour delay no notification. Gotta say it is sloppy
Robert Newton
Slowest jimmy John’s on the planetAt least 20 mins wait at drive through for 4 subs. If it wasn’t so delicious
We ordered from the drive through. We ordered a salami pesto regular sub and a Hunter's Club, on wheat, with only the roast beef, provolone cheese and mustard, nothing else. We also ordered 2 bags of chips, one Thinny and one barbeque. When we drove up to the window, it took almost 5 minutes to be acknowledged and there was no one in front of us that the restaurant looked empty as evident by no cars in the parking lot. After the person took our money, they brought back only the Hunter's club. I told them we also ordered the salami pesto sub and 2 bags of chips. The worker seemed confused but left the window. When he came back after a couple of minutes, he now only brought back the caprese/salami sub but no Hunters club and no chips. I told him this time to bring back my Hunters club and 2 bags of chips. He took the salami sub back and after a few minutes he brought back both sandwiches but no chips. I then how to tell him for the third time now that he still owed me to bags of chips. He then proceeds to ask me what chips I had ordered. After a few minutes he then brought back our 2 bags of chips. I now hoped that I had all of my order. Now in the back there were 2 bags of chips, what looked like a sandwich and a sub. When we got home, the Hunter club only had roast beef on it, no cheese, no mustard, and turkey, of which I didn't order on it. The caprese/salami but, was slathered in mayonnaise, a little bit of salami and what looked like the caprese I guess. This, buy far, is the worst service that I can ever recall having for such a simple order. Needless to say, I will no longer be visiting this location even though we do like Jimmy Johns. The service has gone down so considerably that I doubt it can recover unless new management takes over. The quality has diminished greatly also, although I think this has to do more with the current employees than Jimmy Johns overall.
Atmosphere: 1
Food: 1
Service: 1
Forgot to put avocado on my sandwich again. No one was in there and seemed to have to order someone to come take the order and seem too busy to stop what they were doing.
Atmosphere: 2
Food: 4
Service: 1
Best subs in the market. They can’t help poor servers and or customers! They should start hiring older folks that care like retirees.
Worst service ive ever had at JJ. Sandwiches were stale and tasted like cardboard. Had a really bad taste.
Atmosphere: 1
Food: 1
Service: 1
This location is very clean and friendly. Amanda was so sweet and accommodated my special request!!
Atmosphere: 5
Food: 5
Service: 5
We have been getting the same Unwich Jimmy John's sandwiches for several years now and with like mostly fast food restaurants, prices are about 15-20 % higher with less sandwich. It is getting to the point where it just isn't worth eating out anymore. With all the higher prices for less food (which may not be very healthy). We'd have been slowly weaning from dining out. The hell with convenience. Better to eat at home and prepare yourself REAL FOOD and you know what you are consuming.
Very quick and fresh, very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lettuce Sandwich
I didn't like that they hand you all the food then you have to go get your bags to put the food in. Glad there wasn't a line so no one had to wait til I gathered all my food from the
Atmosphere: 4
Food: 4
Service: 4
no one answering drive thru... drove forward no one in shop, drive around back and two employees in a car round back pretty sure getting high. won't be going back there!
Atmosphere: 1
Food: 1
Service: 1
Fast and accurate sandwiches. Whether utilizing the drive-thru for a couple/few sandwiches, going inside to dine-in, or ordering online for a larger order for pick-up and go... we appreciate the fast, accurate, and reliable service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This the SLOWEST restaurant in Severna Park! Waaay to understaffed & it’s been that way since it opened.
The place is way over priced for what you get! I've had better subs from the Deli's at Safeway and Giant Food stores!
Atmosphere: 1
Food: 1
Service: 1
It's standard sandwiches but on great rolls. That makes all the difference when it comes to sandwiches. The meat, cheese, and condiments can all be the same as other restaurants, but without the bread, they aren't as good as Jimmy Johns. People are nice, and the service is quick. It's always fun to read the signs on the walls, and the restrooms are amusing. This Deli has good parking and a drive-thru. Getting in and out of the parking lot is a little challenging, especially if you want to make a left at the next light. In my opinion, it's well worth thus minor inconvenience
Atmosphere: 5
Food: 5
Service: 5
out of 15 orders they have messed up 10 of them. Forgetting the sauce, forgetting the chips, forgetting the drink, wrong sandwich, someone else's order, wrong drink, 2 hour delay no notification. Gotta say it is sloppy
Slowest jimmy John’s on the planetAt least 20 mins wait at drive through for 4 subs. If it wasn’t so delicious
Food: 5
Service: 2