Rita's Italian Ice & Frozen Custard

We have loved Rita's for a long time and this is a nice convenient location.....in the middle of a parking lot, but they have added a few umbrellas and some sitting areas. The product is great (we are Gelati only people) and the kids working are always reasonably friendly. The prices.....well I hate to sound like an old person, but I almost choked when I saw it was over $6 for a large gelati....but I guess that is the price. Overall, a fund summer treat.

Atmosphere: 4

Food: 5

Service: 4

Ada was really nice with my big order of 5 and did really good. Very polite

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard

Fast frozen treats served quickly and with a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard, Italian Ice

It's a decent Rita's. The staff was super nice and the Italian ice was great. I liked the big parking lot and picnic tables you can sit at if it's a nice day.

Parking: Tons of parking. It's in a nice little shopping center.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake, Custard, Italian Ice, Vanilla Custard, Oreo Cookies

I was there yesterday around 6pm, I couldn't believe they didn't have the following CHIo

So I wasn't able to get her name, but the girl with the red hair working there this summer made me a gelati. Half and half, but laterally (instead of half on top and other on bottom) with cherry and mango. Idk how she got both flavors to stick to one half of the cup. Never had it like this before, but it was so good! I didn't have to WAIT to get to either flavor I was craving. Great job!

Pretty disappointed. I was here literally here yesterday. And I go to Rita's at least 5 times a week. Normally different ritas, It's kind of like my after work treat and I asked for a 5 layer gilati And every single time I go to any ritas Including this one like yesterday I ask for the five layer gilati In the large clear cup And tell them it's fine to charge me for extra whatever. It's normally about a $1.50 or $2 extra. And it's not a problem anywhere. I've gone and they even did it for me yesterday. That's why I drove out of my way to come to this ritas Because they do have the best flavors in the whole area. But instead they denied me and said they can't do that even if I said it was okay to charge me extra. They told me they would have to charge me double, which also makes 0 sense sinse The large cup Isn't that much larger than the small cup? They put the 5 layer in. Not that the cup is a huge difference, but it makes it a big enough difference. Where it's just enough extra for me. So pretty disappointed in the customer service. And the fact that I was told it was fine one day and then the next day they told me no and I went out of my way to come to this ritas specifically In every single other readers, I've ever been to has had no problem with just charging me for extra custard. And putting it in the slightly larger cup for me. So don't get what the big deal is. But thanks, no thanks. P.s. Rita's the 5 layer gilati. Is in too small of a cup, Especially when it's more expensive Then a regular large gelati. You guys should have two separate size options for the 5 layer And on top of all of that, my girlfriend asked for a little extra custard on the bottom because they barely put custard in the bottom of it. And it's called a gelati for the custard. On top and bottom, but they charged me An extra $2 for that, so they had no problem. Charging me for a tiny extra squirt of Custard On the bottom of the large gilati which I think was ridiculous It's not like she asked for a bunch of extra She simply wanted just a little bit more. Then what they put down there? Because half the time they don't even put enough to cover the whole bottom. Smh disappointing

Atmosphere: 1

Food: 3

Service: 1

They had a ton of different flavors of ice to choose from and service was great!

Wheelchair accessibility: We had a stroller with us and there was a ramp up to the building.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mango, Custard, Italian Ice

Love that there is seating.Best frozen custard ever

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Mango, Custard, Strawberry, Italian Ice, Vanilla Custard

Best custard hands down

The staff were super friendly and very professional. They were working super hard and provided service with a smile.

Bad experience and will not return to this location. I'm sure there are other locations with better service

Customer service has always been good

Good soup

Love Rita's