Subway
574 Benfield Rd, Severna Park
(410) 647-0032
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
New management is very great.they change the whole store very cleaned now.owner is very friendly.
Atmosphere: 5
Food: 5
Service: 5
The new owners have clearly invested in their employees, fostering a positive work environment that translates into better service …great experience over all
Atmosphere: 5
Food: 5
Service: 5
The menu has been updated with new offerings that cater to a variety of dietary preferences, making it a great choice for everyone. I appreciated the creative options available, which added a fun twist to the usual fare.
Atmosphere: 5
Food: 5
Service: 5
It was very good I love the fresh food
Atmosphere: 4
Food: 5
Service: 4
I recently visited Subway under its new ownership, and it was a fantastic experience! The fresh ingredients were top-notch, with vibrant vegetables and high-quality meats that made my sandwich delicious. The staff was friendly and enthusiastic, providing excellent service and great recommendations. The updated menu features exciting new options, catering to various tastes. Overall, the inviting atmosphere and commitment to quality make this Subway a must-visit. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
This is the worst subway I’ve ever seen they undercook the food(bacon was white completely uncooked) smallest portions I’ve ever seen it was literally 25 percent filled any other subway fills the sub, horrible ownership
Atmosphere: 1
Food: 1
Service: 1
placed an online order. showed up and the door was locked… waited several minutes for the guy to return as my order (and others) sat on the shelf… guy finally pulls up in his prius and opens the door, i see my bag of chips was missing from my order so i grab a bag off the shelf. dude shouts “SORRY?” at me as if i’m stealing the bag of chips, then demands to check my receipt. no apology offered for either transgression. just insane
I'm a huge Subway fan, but unfortunately, this location fell short of my expectations. As a privately-owned franchise, I understand that quality can vary, but what's unacceptable is the clear lack of generosity with ingredients. The sandwiches had minimal meat, and when I politely asked the staff to add more, I was met with rudeness and a display of aggression, including tossing food in the sandwich. This behavior is unacceptable in the food service industry, where customer satisfaction should be the top priority. Sadly, my experience at this Subway was absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
While Subway might be the same everywhere, our choice of venue is often influenced by the service and hospitality we receive. Unfortunately, this place falls short in that regard. The staff seems to lack regard for customer satisfaction, and our request to modify the sandwich was met with unacceptable hostility, including raised voices and profanity. This level of disrespect towards clients is truly disappointing.
Atmosphere: 2
Food: 3
Service: 1
The facility itself is clean. Service and quality is not good. They did not credit me my reward balance and when I brought it up he said "I saw that" but didn't bring it up when he was completing payment. When brought to his attention, "you should look at your receipts". That's what I was doing. "You can use it next time". Of course, but at another Subway.
The food quantity was poor. Not enough of anything. Had to ask over and over again for mayo, oil, vinegar, olives, ranch. Seriously. Not asking for extra cheese or meat, just some pickles.
Will not go back. Will drive an extra couple minutes for better service and food.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
So I absolutely love subway is how I'll start this. That being said this is one of the privately owned franchise entities that really just sucks. The quality isn't bad it's the quantity when you get your sub and ask for more of a sauce or vegetable you're supposed to get it not here though skimpy practices asked for extra Ranch and black olives and nothing....down to under measuring meats what can I say I expect synchronicity among a franchise and this place ain't it thumbs down from me....too bad it's the closest to my house.....and yes I've ordered 4 or so times in person and app
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Rotisserie-Style Chicken, Cold Cut Combo, Sunchips Harvest Cheddar
Worst customer experience I’ve had in a long time. Cleric was on a personal call for more than 10 minutes. A man next to me asked if he was open or taking orders. He appeared from the back and made a rude gesture to not annoy him. Then, he went back to his phone.
Atmosphere: 1
Service: 1
Taste of the sandwiches were excellent. Meat was plentiful and bread was very fresh.
Atmosphere: 5
Food: 5
Service: 5
I work all throughout the state of Maryland and I visit a lot of subway shops. This subway is not in compliance with advertised promises. They advertise that their meats are cut and sliced freshly, but they are not at this location. The slicing machine looks like it’s never been used and they did not want to slice meat in front of me. Instead they attempted to put pre-sliced meats on my sandwich. I refuse to eat here.
Food: 1
I work all throughout the state of Maryland and I visit a lot of subway shops. This subway is not in compliance with advertised promises. They advertise that their meats are cut and sliced freshly, but they are not at this location. The slicing machine looks like it’s never been used and they did not want to slice meat in front of me. Instead they attempted to put pre-sliced meats on my sandwich. I refuse to eat here.
Food: 1
Loading...