Jam packed, but the Dunkin Team were very efficient.
Sharyn Yuloff
The main challenge is the women's room was out of tp and they were so busy, no one could take a moment to fix it.
Andres Fernandez
Dunking for life
Ernie “and” Joanne
It's our go-to place with the grandkids
James Adams
At 1:40 pm, today, April 14, 2025, was my first visit to this location in a long time. I ordered via the app, order #811, a Caramel Craze Iced Signature Latte, and picked it up through the drive through. However, it didn’t taste right. It wasn’t sweet and it didn’t have any cinnamon sugar or caramel drizzle.
At 1:45 pm, I went back into the store and spoke to a clerk named Jaida. Jaida greeted me with a smile and asked how she could help because she remembered me from the drive thru. I explained to her how the drink was not correct and I asked for it to be remade. Behind the counter, two of her coworkers (a young girl and guy, both were possibly Hispanic) came to her side and listened. Jaida apologized and asked what I expected it to taste like, which I didn’t mind. I told her that the drink isn’t sweet, seemed to not have sugar because normally the drink has excess it the bottom when I order it, and it doesn’t taste like caramel like. Jaida told me other stores could have used granulated sugar instead of the liquid sugar they used which may be why I didn’t see any at the bottom of the drink. Also, if the drink didn’t have whipped cream, which mine did not, they would omit the toppings of cinnamon sugar and caramel drizzle. I explained that other locations don’t do that and I’d like my drink to be remade with everything the drink normal comes with, plus 3 extra sugars, and no whipped cream per my order’s instructions. Jaida told me that she was sure that the person made it according to the instructions; however, she would personally remake it with my preferences and apologized for the inconvenience. In the background, the two coworkers whispered and laughed with each other while Jaida and I spoke, and walked away when Jaida agreed to remake my order. The younger girl coworker went into the back and the guy coworker looked at me again from the pickup station and laughed. I thanked Jaida for her professionalism and she left to remake my drink.
A few moments later, Jaida came back and gave me my drink at the pick-up station. One of the coworkers, the young girl, was now at the counter. She watched me as a I approached the counter, she gave me a nasty smirk and walked away. I think she is the employee who incorrectly made my drink the first time. Another employee (female) came behind the counter, welcomed me to the store, and asked me if I needed anything. I told her that I’d like to speak to Jaida. Jaida came back, I thanked her for remaking the drink because it was perfect and thanked her for professionalism again.
No one is perfect and accidents can happen with orders. Regardless, there is no excuse for the unprofessionalism of the younger guy and girl to actually talk about me, laugh at me to my face, and ignore me. Management, you are very fortunate to have an employee like Jaida working for you because her work ethic helped to balance the unprofessionalism of your other employees.
Jennifer Parks
Hailey is The BEST ,Always smiling and very helpful to me helping me choose exactly what I like.She goes above& beyond.Keep shining Hailey hope to see you excel to management some day.
Paul “Your Fellow Traveler”
Typical dunkin location, very busy as usual in the am
Jillian Doh
The girl at the front was so kind and polite. Didn’t get anything wrong and even helped me with the app because i couldn’t figure it out! I think her name was Alexia, she made my experience great!
Phoebe Wyatt
Every single time I come to this dunkin there is an issue, I always use the app to order. Iced coffees are usually safe but the food, I always get the same story. They’re out of the food I order, they do not tell me they’re out, and try to send me away without it even having paid for it! This had happened over several times, ALWAYS CHECK THE BAG BEFORE YOU LEAVE. Workers are too bothered to let you know, and when you call them out they’re rude about it. They even forgot about me for 15 minutes “while they made my food” after telling me to pull up to the 3rd window, had to honk my horn until someone came up to me, then waited another almost 10 minutes. Don’t bother trying to ask for a refund either because they’ll tell you you can’t because there is no manager, no one in charge. No manager or supervisor on duty. We even left the manager voicemails over an issue from a month or 2 ago, never got a response. This dunkin is the Wild West and not in a good way.
Mary Wagner
This place is disgustingly filthy! The workers are standing around talking and I can’t even find a clean table to sit at. The floor is gross as well!
They are great and fast. The ice tea is not always great though very inconsistent ice tea is also expensive at this Dunkin
Daniel Lugaro (Danny)
Donuts 🤣
Rachel JohnsonA15
Why are the bagels so hard to bite into and chew it’s like chewing hard rubber
Miss B.
This place can get really crowded, so it's best to just order ahead on the app. Sometimes the drive thru line can be wrapped around the building almost. Best to park your car, far enough away from that line (so you can back out safely). There always appear to be a group of older persons just meeting & chatting in the mornings there. Love it!
Jam packed, but the Dunkin Team were very efficient.
The main challenge is the women's room was out of tp and they were so busy, no one could take a moment to fix it.
Dunking for life
It's our go-to place with the grandkids
At 1:40 pm, today, April 14, 2025, was my first visit to this location in a long time. I ordered via the app, order #811, a Caramel Craze Iced Signature Latte, and picked it up through the drive through. However, it didn’t taste right. It wasn’t sweet and it didn’t have any cinnamon sugar or caramel drizzle.
At 1:45 pm, I went back into the store and spoke to a clerk named Jaida. Jaida greeted me with a smile and asked how she could help because she remembered me from the drive thru. I explained to her how the drink was not correct and I asked for it to be remade. Behind the counter, two of her coworkers (a young girl and guy, both were possibly Hispanic) came to her side and listened. Jaida apologized and asked what I expected it to taste like, which I didn’t mind. I told her that the drink isn’t sweet, seemed to not have sugar because normally the drink has excess it the bottom when I order it, and it doesn’t taste like caramel like. Jaida told me other stores could have used granulated sugar instead of the liquid sugar they used which may be why I didn’t see any at the bottom of the drink. Also, if the drink didn’t have whipped cream, which mine did not, they would omit the toppings of cinnamon sugar and caramel drizzle. I explained that other locations don’t do that and I’d like my drink to be remade with everything the drink normal comes with, plus 3 extra sugars, and no whipped cream per my order’s instructions. Jaida told me that she was sure that the person made it according to the instructions; however, she would personally remake it with my preferences and apologized for the inconvenience. In the background, the two coworkers whispered and laughed with each other while Jaida and I spoke, and walked away when Jaida agreed to remake my order. The younger girl coworker went into the back and the guy coworker looked at me again from the pickup station and laughed. I thanked Jaida for her professionalism and she left to remake my drink.
A few moments later, Jaida came back and gave me my drink at the pick-up station. One of the coworkers, the young girl, was now at the counter. She watched me as a I approached the counter, she gave me a nasty smirk and walked away. I think she is the employee who incorrectly made my drink the first time. Another employee (female) came behind the counter, welcomed me to the store, and asked me if I needed anything. I told her that I’d like to speak to Jaida. Jaida came back, I thanked her for remaking the drink because it was perfect and thanked her for professionalism again.
No one is perfect and accidents can happen with orders. Regardless, there is no excuse for the unprofessionalism of the younger guy and girl to actually talk about me, laugh at me to my face, and ignore me. Management, you are very fortunate to have an employee like Jaida working for you because her work ethic helped to balance the unprofessionalism of your other employees.
Hailey is The BEST ,Always smiling and very helpful to me helping me choose exactly what I like.She goes above& beyond.Keep shining Hailey hope to see you excel to management some day.
Typical dunkin location, very busy as usual in the am
The girl at the front was so kind and polite. Didn’t get anything wrong and even helped me with the app because i couldn’t figure it out! I think her name was Alexia, she made my experience great!
Every single time I come to this dunkin there is an issue, I always use the app to order. Iced coffees are usually safe but the food, I always get the same story. They’re out of the food I order, they do not tell me they’re out, and try to send me away without it even having paid for it! This had happened over several times, ALWAYS CHECK THE BAG BEFORE YOU LEAVE. Workers are too bothered to let you know, and when you call them out they’re rude about it. They even forgot about me for 15 minutes “while they made my food” after telling me to pull up to the 3rd window, had to honk my horn until someone came up to me, then waited another almost 10 minutes. Don’t bother trying to ask for a refund either because they’ll tell you you can’t because there is no manager, no one in charge. No manager or supervisor on duty. We even left the manager voicemails over an issue from a month or 2 ago, never got a response. This dunkin is the Wild West and not in a good way.
This place is disgustingly filthy! The workers are standing around talking and I can’t even find a clean table to sit at. The floor is gross as well!
Restaurantji Recommends
They are great and fast. The ice tea is not always great though very inconsistent ice tea is also expensive at this Dunkin
Donuts 🤣
Why are the bagels so hard to bite into and chew it’s like chewing hard rubber
This place can get really crowded, so it's best to just order ahead on the app. Sometimes the drive thru line can be wrapped around the building almost. Best to park your car, far enough away from that line (so you can back out safely). There always appear to be a group of older persons just meeting & chatting in the mornings there. Love it!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
Very nice employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Dunkin' Energy
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