Customer service was fantastic! The cashier went out of his way to please our daughter by serving her chicken tenders and French fries before they started serving lunch. Thank you! Food was good too!
Atmosphere: 5
Food: 4
Service: 5
B Myers
Customer service is completely lacking. They made their mistake somehow seem like the customer’s fault with poor excuses and no accountability or explanation. A hard end of lettuce was on one burger, with no pickles and large gobs of mayo, no ketchup or mustard. The burger patty itself was overcooked and hard. Thanks for the hockey puck sandwich. The other double burger was the same, hard patties.
Atmosphere: 2
Food: 2
Service: 1
Kwazi Robinson
The atmosphere only got 3 stars because every time I go there the place is empty. But the service is fast, and everyone is friendly
Atmosphere: 3
Food: 5
Service: 5
Jenn Cook
From Family Tradition to Deep Disappointment
This review hurts to write.
For as long as I can remember, stopping at this Hardee’s on the way home from Ocean City has been a cherished part of my family’s summer tradition, 3 to 4 times every year for decades. It was our final stop before heading back to Virginia. Familiar. Comforting. Consistent.
But over the last two years, that tradition has slowly unraveled.
The food quality has plummeted. I always order the Big Hot Ham and Cheese, it’s not “big” anymore, and my fries were cold and barely half a serving. My daughter’s burger bun looked old and dry. My son ordered a large fry and received the same amount that came with her kid’s meal. The temperature inside the restaurant is either sweltering or freezing, and the staff energy just feels… defeated.
This place once felt like a little piece of home. Now, it feels like an afterthought.
To say I’m disappointed doesn’t even begin to cover it. It’s heartbreaking to watch something that held so much sentimental value become unrecognizable.
I’m not here to complain, I’m here in the hope that someone who cares reads this. That management will take this seriously. Because I don’t want to remove this stop from our family tradition.
Atmosphere: 3
Food: 1
Service: 1
Kiya. Babytoopretty
great service hot and fresh food i definitely will return best fast food on kent island
Atmosphere: 5
Food: 5
Service: 5
Jeff Taylor
Location decives customers by only offering upsized options and not offering the option which price is on the menu board.
Atmosphere: 2
Food: 3
Service: 1
Joe Maa
Typical fast food
Atmosphere: 3
Food: 3
Service: 3
The most Interesting man in the world
Only Hardees left in the State of Maryland that's worth going to.
It’s not surprising that they may go out of business. They never get your order right. When you bring it to their attention they act annoyed and become very rude!! They just seem to be getting worse.
Food: 1
Service: 1
Warren Shapiro
Staff super helpful and friendly!!!
Atmosphere: 5
Food: 4
Service: 5
jay man
It's Hardee's good fast food. The service here is usually pretty good. No complaints at all
Atmosphere: 4
Food: 4
Service: 5
Cindy Garcia
This place says closes at 10pm. However, it was already closed by 9pm. I never have a good experience here. First time the food and service awful. Never again. Hardees train your people and adjust the hours since your employees close earlier.
Nice better than most fast food chains
Atmosphere: 4
Food: 4
Service: 5
great food always wonderful staff
Atmosphere: 5
Food: 5
Service: 5
Customer service was fantastic! The cashier went out of his way to please our daughter by serving her chicken tenders and French fries before they started serving lunch. Thank you! Food was good too!
Atmosphere: 5
Food: 4
Service: 5
Customer service is completely lacking. They made their mistake somehow seem like the customer’s fault with poor excuses and no accountability or explanation.
A hard end of lettuce was on one burger, with no pickles and large gobs of mayo, no ketchup or mustard. The burger patty itself was overcooked and hard. Thanks for the hockey puck sandwich. The other double burger was the same, hard patties.
Atmosphere: 2
Food: 2
Service: 1
The atmosphere only got 3 stars because every time I go there the place is empty. But the service is fast, and everyone is friendly
Atmosphere: 3
Food: 5
Service: 5
From Family Tradition to Deep Disappointment
This review hurts to write.
For as long as I can remember, stopping at this Hardee’s on the way home from Ocean City has been a cherished part of my family’s summer tradition, 3 to 4 times every year for decades. It was our final stop before heading back to Virginia. Familiar. Comforting. Consistent.
But over the last two years, that tradition has slowly unraveled.
The food quality has plummeted. I always order the Big Hot Ham and Cheese, it’s not “big” anymore, and my fries were cold and barely half a serving. My daughter’s burger bun looked old and dry. My son ordered a large fry and received the same amount that came with her kid’s meal. The temperature inside the restaurant is either sweltering or freezing, and the staff energy just feels… defeated.
This place once felt like a little piece of home. Now, it feels like an afterthought.
To say I’m disappointed doesn’t even begin to cover it. It’s heartbreaking to watch something that held so much sentimental value become unrecognizable.
I’m not here to complain, I’m here in the hope that someone who cares reads this. That management will take this seriously. Because I don’t want to remove this stop from our family tradition.
Atmosphere: 3
Food: 1
Service: 1
great service hot and fresh food i definitely will return best fast food on kent island
Atmosphere: 5
Food: 5
Service: 5
Location decives customers by only offering upsized options and not offering the option which price is on the menu board.
Atmosphere: 2
Food: 3
Service: 1
Typical fast food
Atmosphere: 3
Food: 3
Service: 3
Only Hardees left in the State of Maryland that's worth going to.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It’s not surprising that they may go out of business. They never get your order right. When you bring it to their attention they act annoyed and become very rude!! They just seem to be getting worse.
Food: 1
Service: 1
Staff super helpful and friendly!!!
Atmosphere: 5
Food: 4
Service: 5
It's Hardee's good fast food. The service here is usually pretty good. No complaints at all
Atmosphere: 4
Food: 4
Service: 5
This place says closes at 10pm. However, it was already closed by 9pm. I never have a good experience here. First time the food and service awful. Never again. Hardees train your people and adjust the hours since your employees close earlier.
Atmosphere: 1
Food: 1
Service: 1
Always great food
Atmosphere: 4
Food: 5
Service: 4
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