We had a great experience with the staff at this location! There was an ordering mishap for a wedding event nearby, as we realized that the large order had been placed for the wrong day, but Hugh and the rest of the team helped figure out an alternative order as quickly and smoothly as possible. As always, the food was excellent, all guests were fed, and the bride and groom were so thankful for the Ledo team helping us pivot at the last minute. Thank you to everyone who was working last Thursday evening!!
Meredith Claborn
We were excited and arrived at 5:15 to support the STMS fund raising event at the Kent Island Ledo's restaurant. Our server was sweet, friendly, delightful, and very attentive. There were 5 other patrons in the restaurant at the time we arrived. We ordered a drink and within 5 minutes we both had ordered our meals and a to go meal as well. At 5:40 ish, my husband's calzone was delivered. My food-King's Chicken sandwich was not delivered. At 5:55, I asked our server if my meal was coming out. A few minutes earlier, I told my husband to please start eating his dinner because it was getting cold. I was sure that mine would be out any minute. My husband was almost finished his entire meal. We were told that it was still being prepared and to give them 5minutes. The online orders were going out, first. Our server told us that they realized I was waiting a long time over 30 minutes..my husband was completely finished, and I would get a discount. In the meantime, the restaurant is filling up, the table next to us received their pizza and another table received their entire meal. If the new King's chicken sandwich is difficult to make--55 minutes later -it should not be on the menu!!!! At 6:10, my food arrived with the to go order. My husband asked for the check and I asked to speak with the manager. The manager, Curtis, did not come to our table. Our check arrived. No discount for my meal. We waited a few more minutes but no manager arrived to speak with us. I walked to the front to pay our bill and to speak with a manager. Curtis, the manager, told a different server that he was busy. I waited. Our server said Curtis said just to leave and not come back. I beg your pardon. I have lived here 30 years and we have been good Ledo's customers for a very long time. I said I am not paying this bill until I speak with Curtis. Curtis told our server, to tell me, to leave, he didn't care if I paid the bill, and not come back. We tipped our server over 22% (only cash we had) and told her she did a fabulous job. I believe CURTIS needs management training, help with staffing for a fund raising event, to be visible for his employees and the patrons in the restaurant. Two other tables got up and left because they were never served. Curtis owes every person waiting an apology for his lack of preparation. More importantly, he owes his servers an apology because they had to take the brunt of all of the customers waiting in the restaurant for their food and the people standing in line for their carryout orders. The online orders should NEVER take precedence over the patrons who are sitting in the restaurant .. and certainly not be told that was the case. Please advise who the corporate person to speak with is for this very unfortunate situation. Thank you, Meredith Claborn
Shannon Monaghan
Pizza is never consistent with amount of sauce. Carry out orders take forever. Understaffed the night of a fundraiser.. poor lady behind the counter.
Kaitlyn Malinich
Received the wrong item during dine in service was great though
Portia Smith
The food here is decent but the staff is rude! I walked in to pick up an online order this evening and stood at the counter. There were two staff members who looked at me and then continued their conversation and cleaning without acknowledging me. After about a minute of standing there, I asked them both if somebody was gonna help me to which they replied “If you placed an online order, go over to the shelf and get it yourself.”
Garrett Drake
Since moving out of the state, Ledo Pizza has been one of the few restaurants we miss. When visiting the area, we stopped to pick up some pizza and a few jars of Ledo sauce. I grew up going to this Ledo every Wednesday for family night, and to this day it is some of the best pizza I’ve had.
Sheldon Vessels
Always good pizza and wings.
bearded RGrider
Stopped in with the family, traveling home . The reviews and the easy on and off from 50 had me sold . Great atmosphere and service for eating in. Pizza and salad was great 👍
Atmosphere: 5
Food: 4
Service: 5
Chris Is a kick ass dad
Stopped in with the family, traveling home . The reviews and the easy on and off from 50 had me sold . Great atmosphere and service for eating in. Pizza and salad was great 👍
A descendant of the Ledo's in College Park that kept generations of U of MD students fed. The same famous pizza recipe. It is a good stop for families with kids.
Brenda Auger
The lady working the register was awesome! I was pushing a wheelchair, so she carried my food out to the car for me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Kathryn Harlan
Nice little pizza place. I had my 3 year old with me today and they did very well with her toddler demands :-)
Dietary restrictions: They had gluten-free and cauliflower pizza crust options
Parking: Plenty of spaces
Kid-friendliness: Very friendly with kiddos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Suzanne Stevens
First of all, when I call, don't put me on hold and say "can you please hold" and immediately put on hold without a response. Not professional. Person on phone was not friendly or welcoming for me to place my order. Never thanked me for holding 5 minutes and hung up after placing my order with no "thank you, see u in 20 minutes ". Need better customer service.
Food: 4
Service: 2
Jaymi Aech
Not the city pizza I was expecting, but all right I guess.
Great pizza and pasta
We had a great experience with the staff at this location! There was an ordering mishap for a wedding event nearby, as we realized that the large order had been placed for the wrong day, but Hugh and the rest of the team helped figure out an alternative order as quickly and smoothly as possible. As always, the food was excellent, all guests were fed, and the bride and groom were so thankful for the Ledo team helping us pivot at the last minute. Thank you to everyone who was working last Thursday evening!!
We were excited and arrived at 5:15 to support the STMS fund raising event at the Kent Island Ledo's restaurant.
Our server was sweet, friendly, delightful, and very attentive. There were 5 other patrons in the restaurant at the time we arrived. We ordered a drink and within 5 minutes we both had ordered our meals and a to go meal as well. At 5:40 ish, my husband's calzone was delivered. My food-King's Chicken sandwich was not delivered. At 5:55, I asked our server if my meal was coming out. A few minutes earlier, I told my husband to please start eating his dinner because it was getting cold. I was sure that mine would be out any minute. My husband was almost finished his entire meal. We were told that it was still being prepared and to give them 5minutes. The online orders were going out, first.
Our server told us that they realized I was waiting a long time over 30 minutes..my husband was completely finished, and I would get a discount. In the meantime, the restaurant is filling up, the table next to us received their pizza and another table received their entire meal. If the new King's chicken sandwich is difficult to make--55 minutes later -it should not be on the menu!!!!
At 6:10, my food arrived with the to go order. My husband asked for the check and I asked to speak with the manager. The manager, Curtis, did not come to our table. Our check arrived. No discount for my meal. We waited a few more minutes but no manager arrived to speak with us.
I walked to the front to pay our bill and to speak with a manager. Curtis, the manager, told a different server that he was busy. I waited. Our server said Curtis said just to leave and not come back. I beg your pardon. I have lived here 30 years and we have been good Ledo's customers for a very long time. I said I am not paying this bill until I speak with Curtis. Curtis told our server, to tell me, to leave, he didn't care if I paid the bill, and not come back. We tipped our server over 22% (only cash we had) and told her she did a fabulous job.
I believe CURTIS needs management training, help with staffing for a fund raising event, to be visible for his employees and the patrons in the restaurant. Two other tables got up and left because they were never served. Curtis owes every person waiting an apology for his lack of preparation. More importantly, he owes his servers an apology because they had to take the brunt of all of the customers waiting in the restaurant for their food and the people standing in line for their carryout orders.
The online orders should NEVER take precedence over the patrons who are sitting in the restaurant .. and certainly not be told that was the case.
Please advise who the corporate person to speak with is for this very unfortunate situation.
Thank you,
Meredith Claborn
Pizza is never consistent with amount of sauce. Carry out orders take forever. Understaffed the night of a fundraiser.. poor lady behind the counter.
Received the wrong item during dine in service was great though
The food here is decent but the staff is rude! I walked in to pick up an online order this evening and stood at the counter. There were two staff members who looked at me and then continued their conversation and cleaning without acknowledging me. After about a minute of standing there, I asked them both if somebody was gonna help me to which they replied “If you placed an online order, go over to the shelf and get it yourself.”
Since moving out of the state, Ledo Pizza has been one of the few restaurants we miss. When visiting the area, we stopped to pick up some pizza and a few jars of Ledo sauce. I grew up going to this Ledo every Wednesday for family night, and to this day it is some of the best pizza I’ve had.
Always good pizza and wings.
Stopped in with the family, traveling home . The reviews and the easy on and off from 50 had me sold . Great atmosphere and service for eating in. Pizza and salad was great 👍
Atmosphere: 5
Food: 4
Service: 5
Stopped in with the family, traveling home . The reviews and the easy on and off from 50 had me sold . Great atmosphere and service for eating in. Pizza and salad was great 👍
Restaurantji Recommends
A descendant of the Ledo's in College Park that kept generations of U of MD students fed. The same famous pizza recipe. It is a good stop for families with kids.
The lady working the register was awesome! I was pushing a wheelchair, so she carried my food out to the car for me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Nice little pizza place. I had my 3 year old with me today and they did very well with her toddler demands :-)
Dietary restrictions: They had gluten-free and cauliflower pizza crust options
Parking: Plenty of spaces
Kid-friendliness: Very friendly with kiddos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
First of all, when I call, don't put me on hold and say "can you please hold" and immediately put on hold without a response. Not professional. Person on phone was not friendly or welcoming for me to place my order. Never thanked me for holding 5 minutes and hung up after placing my order with no "thank you, see u in 20 minutes ". Need better customer service.
Food: 4
Service: 2
Not the city pizza I was expecting, but all right I guess.
Atmosphere: 2
Food: 3
Service: 4
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