I order today April 23,2025 at your Branch Ave Marlow Hgts location. My order was wrong talk to theMgr Ernest he was laughing I told him the my pizza don't look right was getting it for my Mother and we always get it from that location it don't look right He told me he put extra on my pizza not what I ask for.He Put Me on hold forever just everything was wrong for him to be a Mgr he can't handle little problems. Going to do a review on everything!!! And call the DM it always something at this location
If I could have left my Mother I would have went somewhere else.So Unprofessional, All the time.
Raz
Trash service instead of reading the directions that say “leave at the door” they call once and text you right after saying they called “multiple times” lls…I tell them they can leave it at the door which they waited 20 more minutes on top of the 40 minutes of already being late…my first and last time ordering here…I got my refund so it’s all good…
Atmosphere: 1
Food: 1
Service: 1
Fifth Conscious
This is the 3rd sorryist Dominos I ever ordered from in MD. Delivery was late...usual. But this "italian" sub got me ctfuuu😂. Like, am I tripping or do it look like pizza bread 🍞! Then I get Soggy loose greasy doughy pizza..Nothing cut right, pizza can't even be a slice without ripping...Then, when I call the store the manager has an answer for everything that I'm dissatisfied with. Arguing, not listening...After all that, he says, "All I can offer you is a free sandwich on your next order...like I would want another one?? Wasted time and money. I should've got a Digiorno 😒😒🙄
Atmosphere: 1
Food: 1
Service: 1
Marc “Steel” Lewis
I like how operate as a team, but they do not use the labels, it can get confusing with multiple pies.
Ordered on the app and it arrived 2 hours late. After calling the store several times someone finally answered and said that it is "on its way" without any explanation of the delay. She then hung up on me. If I could rate this store -5 stars I would.
Service: 1
ebony matthews
Closed at 9:00 pm When online said 12am, watched me knock on the door WHILE ON THE PHONE TAKING A CUSTOMER ORDER and when I tried to call and place an order they watched the phone. NEVER EVER COMING HERE AGAIN! & a driver pulled up and told me they wasn’t closed and I needed to Knock on the door but he still entered and they both act like I wasn’t there
Atmosphere: 1
Food: 2
Service: 1
Joacim Garcia
It's horrible
Jeniffer Gramajo
I love 💖 😍 this pizza so much 🍕
Atmosphere: 5
Food: 5
Service: 5
Jashae
Waited over 2 hours for my order. Kept calling repeatedly no answers! Finally and cancelled my order
Nicole Clarkbrady
The absolute worst place EVER!! This new team is straight trash. From the deliveries to the store to management!!!
Place closes at 9:30 & don't accept online orders. Tried to place an order through the app, it did not go through, Tried to go in & place the order, the door was locked.
Aly Jones
ordered from here on uber eats and never recieved our order, had to drive to the store TWICE after the first time they told us our delivery driver was "almost there".
Atmosphere: 1
Food: 1
Service: 1
Angel smith
I’m not sure if they have kids or teenagers running the store. The delivery driver was rude upon arrival, very hostile terrible customer service. Low tier, low vibrational quality service. My order was flagged based on a miscommunication from the employee. Very distasteful. Said I owed a delivery fee when I placed my order and I asked if I can give it to the driver when he gets here, and was told that it was okay. The young lady employee who I talked to about my order could’ve easily had my issue avoided but instead had my ordered delivered anyways to be met with a rude delivery driver trying to argue with me about a delivery fee. If the delivery fee wasn’t the tip for the driver why did the young lady employee communicate that to me when I asked? But instead waited until I called the manager? Then continued to call my phone. Unprofessional. Food was okay, but if you want decent customer service this is not the place.
Atmosphere: 1
Food: 3
Service: 1
Trey Martin
You know I was just thinking Google should allow us to interact. I wanted to know everyone's favorite pizza. Mine is probably Ledo's but today my pockets said Domino's ? They have a deal for two items or more for $6.99 a piece. I went with their new New York style pepperoni pizza. Domino's has always been decent to me. I ordered online and my pizza was ready when I got there. Customer service was great at this location. I will definitely be taking advantage of this deal again!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Gaulvan Key
Won’t allow you to pay with cash online and they won’t answer the phone for me to place an order.
It’s fine. I won’t beg a business to take my money.
I order today April 23,2025 at your Branch Ave Marlow Hgts location. My order was wrong talk to theMgr Ernest he was laughing I told him the my pizza don't look right was getting it for my Mother and we always get it from that location it don't look right He told me he put extra on my pizza not what I ask for.He Put Me on hold forever just everything was wrong for him to be a Mgr he can't handle little problems. Going to do a review on everything!!! And call the DM it always something at this location If I could have left my Mother I would have went somewhere else.So Unprofessional, All the time.
Trash service instead of reading the directions that say “leave at the door” they call once and text you right after saying they called “multiple times” lls…I tell them they can leave it at the door which they waited 20 more minutes on top of the 40 minutes of already being late…my first and last time ordering here…I got my refund so it’s all good…
Atmosphere: 1
Food: 1
Service: 1
This is the 3rd sorryist Dominos I ever ordered from in MD. Delivery was late...usual. But this "italian" sub got me ctfuuu😂. Like, am I tripping or do it look like pizza bread 🍞! Then I get Soggy loose greasy doughy pizza..Nothing cut right, pizza can't even be a slice without ripping...Then, when I call the store the manager has an answer for everything that I'm dissatisfied with. Arguing, not listening...After all that, he says, "All I can offer you is a free sandwich on your next order...like I would want another one?? Wasted time and money. I should've got a Digiorno 😒😒🙄
Atmosphere: 1
Food: 1
Service: 1
I like how operate as a team, but they do not use the labels, it can get confusing with multiple pies.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Lava Cake, Pepperoni Pizza, Chicken Wings, Meat Pizza
Ordered on the app and it arrived 2 hours late. After calling the store several times someone finally answered and said that it is "on its way" without any explanation of the delay. She then hung up on me. If I could rate this store -5 stars I would.
Service: 1
Closed at 9:00 pm
When online said 12am, watched me knock on the door WHILE ON THE PHONE TAKING A CUSTOMER ORDER and when I tried to call and place an order they watched the phone. NEVER EVER COMING HERE AGAIN! & a driver pulled up and told me they wasn’t closed and I needed to
Knock on the door but he still entered and they both act like I wasn’t there
Atmosphere: 1
Food: 2
Service: 1
It's horrible
I love 💖 😍 this pizza so much 🍕
Atmosphere: 5
Food: 5
Service: 5
Waited over 2 hours for my order. Kept calling repeatedly no answers! Finally and cancelled my order
The absolute worst place EVER!! This new team is straight trash. From the deliveries to the store to management!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Place closes at 9:30 & don't accept online orders. Tried to place an order through the app, it did not go through, Tried to go in & place the order, the door was locked.
ordered from here on uber eats and never recieved our order, had to drive to the store TWICE after the first time they told us our delivery driver was "almost there".
Atmosphere: 1
Food: 1
Service: 1
I’m not sure if they have kids or teenagers running the store. The delivery driver was rude upon arrival, very hostile terrible customer service. Low tier, low vibrational quality service. My order was flagged based on a miscommunication from the employee. Very distasteful. Said I owed a delivery fee when I placed my order and I asked if I can give it to the driver when he gets here, and was told that it was okay. The young lady employee who I talked to about my order could’ve easily had my issue avoided but instead had my ordered delivered anyways to be met with a rude delivery driver trying to argue with me about a delivery fee. If the delivery fee wasn’t the tip for the driver why did the young lady employee communicate that to me when I asked? But instead waited until I called the manager? Then continued to call my phone. Unprofessional. Food was okay, but if you want decent customer service this is not the place.
Atmosphere: 1
Food: 3
Service: 1
You know I was just thinking Google should allow us to interact. I wanted to know everyone's favorite pizza. Mine is probably Ledo's but today my pockets said Domino's ? They have a deal for two items or more for $6.99 a piece. I went with their new New York style pepperoni pizza. Domino's has always been decent to me. I ordered online and my pizza was ready when I got there. Customer service was great at this location. I will definitely be taking advantage of this deal again!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Won’t allow you to pay with cash online and they won’t answer the phone for me to place an order.
It’s fine. I won’t beg a business to take my money.
Service: 1
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