Tropical Smoothie Cafe

I’m a student and I was refused the student discount

Service: 2

Says it open at 8:00 a.m but still isn’t open at 8:20 a.m. probably the worst tropical smoothie location.

Service: 1

Enjoy visiting this location, had several orders made here and every time it’s been a delight. The kale salad is amazing! Thank you for your service to this community*

Atmosphere: 5

Food: 5

Service: 5

The customer service here is ass which is crazy because this is the slower location. They don’t acknowledge you when you come in or when you are at the register… you’ll just be standing there until they choose to take your order and even then I saw a girl ring somebody up without saying a word to them because they mentioned about no one taking their order ….. that’s not good business 🤦🏾‍♀️

Atmosphere: 1

Food: 5

Service: 1

I wish I can give this location a ZERO. My drink was leaking everywhere. Just don’t go to this location. They’re rude & your food will be burnt.

Atmosphere: 1

Food: 1

Service: 1

Good Evening, I don't like to write bad reviews but this need to be written. Your Employees really need to be more mindful and very careful on how they make their a Customer's smoothie. I ordered a Blueberry Bliss Smoothie. I noticed there were two (2) tickets placed on one (1) blender. I also noticed that doubled sugar was put into the blender along with pineapple and other ingredients. Once that first smoothie was done and poured in the cup, Your Employee using the same blender with the double sugar, pineapple and the other ingredients, put some blueberries, strawberries and a slice of banana in that same blender with the previous ingredients that were mixed. I'm not sure why your Company would mix and use two different smoothie flavors in the same blender and mix all together. That's dangerous especially if someone has an allergic reaction or a medical condition which I have both. I went back and Your Manager there did not give a hoot about what I was talking about. No apology at all, very uncaring and very unconcern. I told him I got an instant headache with all of that sugar and I suffer from migraine headaches and that pineapple I had to monitor the medical condition I have because I cannot eat pineapples. I request my money back but Your Manager told me he had to take a picture of my receipt and I cut him off and told him to make me another one. I frequent your establishment once or twice a week which in turn I will not be visiting any longer since mixing different Smoothies in the same blender is very dangerous. Your Company should not be using the same blender to make multiple Smoothies. The receipt of 1 of ___ and I just ordered one (1) Blueberry Bliss Smoothie. This not not good and definitely a safety issue. Receipt added.

Service: 1

Horrible staff .

Atmosphere: 1

Food: 1

Service: 1

Customer service and professionalism was on point. Good quick service.

Atmosphere: 5

Food: 5

Service: 5

Gave me a cold and burnt quesadilla. Wasn’t even edible. Literally a piece of burnt bread

My Acia bowl was frozen solid. I could not eat it. Will never go back

Terrible Customer

Atmosphere: 1

Food: 1

Service: 1

Improve customer service, provide training for employees, increase the number of employees on Sunday so that customers are not waiting for long periods for their order inside and in the drive thru. You are losing money and customers at the same time.

Atmosphere: 2

Food: 1

Service: 1

The short light-skinned worker with glasses and red hair rubbed her nose before prepping my shake. She didn't wash her hands after touching her nose.

It was very nice walking to a place that was friendly. They were able to help me pick an amazing drink.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chipotle Chicken Club

Great customer service, not to mention the tasty Island Punch. I go there at least 5 days per week to get me one.

Dietary restrictions: I always get it without the sugar/turbinado

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sunrise Sunset