I ordered Crunchwrap, burritos and nachos and chalupa supreme, we came home checked the bag and as always we didn’t get all of our food in the bag, my husband went back to store to get the missing food, their employees arguing with us that you got all the food in the bag! Are u kidding me? Like we lied just for 2 burritos??!!! Instead of apologizing. And this was not their first time! I have never got the whole food in my bag!!!! Horrible customer service and their nachos smells like the tortilla chips were from 100 years ago!!!!!
Atmosphere: 1
Food: 1
Service: 1
Catherine Hughes
Stopped on the way to NY from florida at about 11pm...So an hour before close. The associate was patient, but the food was cold, also ordered a 5 layer beefy burrito, got an oversized tortilla with just semi warm beans and beef and no plasticware for my cantina chicken bowl. So, the thought of eating halfway decent food was nice...but instead Im frustrated, tired and hangry. With food I can't physically eat in my car.
Food: 1
Service: 2
Robert Freeland
The order accuracy here is atrocious. Double check your order before you leave because they probably forgot something or heard you wrong. They get 1 extra star because the food is at least good.
Atmosphere: 1
Food: 5
Service: 2
Gary Grant
This place is an absolute crap hole. Do not waste your time coming here. The place is so dirty. Bathrooms don't even have toilet paper. The bathroom itself is so dirty. The dining room tables are dirty. There is trash on tables. It's just really bad.
Atmosphere: 1
Food: 1
Service: 1
Greg Moore
Rude and gross employees Learn to put the pipe down and take a shower
Atmosphere: 1
Food: 1
Service: 1
Aleecia Foo
The lady at the drive thru is always so nice. I usually get a crunchy taco supreme, drum sticks, chicken flat bread, mashed potatoes and gravy and a root beer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy, Mashed Potatoes \u0026 Gravy, Mac \u0026 Cheese, Chicken Wing, Mashed Potatoes No Gravy
Adonay Flores
They are not very fast and do not give priority when arriving by an online order.
Atmosphere: 1
Food: 5
Service: 1
Dan Glass
I had the absolute best service ever from here.
Atmosphere: 5
Food: 5
Service: 5
Emily
Waited for my food for over 30 minutes. Was told my order was lost. Was told they don't give refunds. Never received my food. They basically stole $20.75 from me. Honeslty never had a worst experience at a fast food place.
Amber Long
They gave our food out the window and the person brought it back and inside. They wanted me to take the food that he brought back and not make me fresh. The manager that was working wouldn't make my food fresh, we went around and around other employees was telling her that what she was doing was not right and to make my food. Well she finally said she was making it but then would come back out front and ask why we was still waiting. It all came down to she wanted us to take the old food. Well the guy got his right order and took the other order he had gotten(mine). She was saying we took it but I showed her we didn't have it. We waited about 45mins for my order. We will never go back and I never want to be talked to and be treated like I was from that manager again. If I could give a zero I would.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 PC Drum & Thigh Combo, 3 PC Chicken Box, Mac & Cheese, Fried Chicken, French Fries, Chicken Sandwich, Mashed Potatoes & Gravy, 8 PC Tenders Meal
Old chicken on the 6 pieces meal. I loved KFC and we stop in visiting from Florida, but not to spect old chicken and bad attitude when i ask for plate because we are eating in the restaurant. Poor management skills.
Billy Russell
3 busses in the place at same time.
Atmosphere: 3
Food: 5
Service: 4
Cheryl Conley
The chicken was over cooked
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: 2 PC Drum & Thigh Combo
Aleah Carlton
Long story short: Don't order ahead online and expect it to be ready. Don't stop here from US-15 for a "quick" stop. Check your order before you leave. We picked this KFC out of the many others along US-15 b/c of it's proximity to the highway and we THOUGHT it would be a quick stop, like 5 minutes to grab the prepared food I ordered ahead online and for everyone use the bathroom. I ordered the food online when we were 30 minutes away and it said it would be ready in 30 mins. But, we had to wait for 20 minutes inside KFC for our food to be done. Took 50 mins from when I placed the order to get the food.
If you're in a hurry or just traveling by, I'm advising you to skip this place.
Atmosphere: 1
Food: 3
Service: 1
Gary Oskoian
This is the second time in recent visits where the chicken is very greasy and leaves a bad aftertaste. I had to throw away the skin. Tastes like months old nasty grease. Never will I go back for chicken. Used to love it! Not now!!
I ordered Crunchwrap, burritos and nachos and chalupa supreme, we came home checked the bag and as always we didn’t get all of our food in the bag, my husband went back to store to get the missing food, their employees arguing with us that you got all the food in the bag! Are u kidding me? Like we lied just for 2 burritos??!!! Instead of apologizing. And this was not their first time! I have never got the whole food in my bag!!!! Horrible customer service and their nachos smells like the tortilla chips were from 100 years ago!!!!!
Atmosphere: 1
Food: 1
Service: 1
Stopped on the way to NY from florida at about 11pm...So an hour before close. The associate was patient, but the food was cold, also ordered a 5 layer beefy burrito, got an oversized tortilla with just semi warm beans and beef and no plasticware for my cantina chicken bowl. So, the thought of eating halfway decent food was nice...but instead Im frustrated, tired and hangry. With food I can't physically eat in my car.
Food: 1
Service: 2
The order accuracy here is atrocious. Double check your order before you leave because they probably forgot something or heard you wrong. They get 1 extra star because the food is at least good.
Atmosphere: 1
Food: 5
Service: 2
This place is an absolute crap hole. Do not waste your time coming here. The place is so dirty. Bathrooms don't even have toilet paper. The bathroom itself is so dirty. The dining room tables are dirty. There is trash on tables. It's just really bad.
Atmosphere: 1
Food: 1
Service: 1
Rude and gross employees
Learn to put the pipe down and take a shower
Atmosphere: 1
Food: 1
Service: 1
The lady at the drive thru is always so nice. I usually get a crunchy taco supreme, drum sticks, chicken flat bread, mashed potatoes and gravy and a root beer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy, Mashed Potatoes \u0026 Gravy, Mac \u0026 Cheese, Chicken Wing, Mashed Potatoes No Gravy
They are not very fast and do not give priority when arriving by an online order.
Atmosphere: 1
Food: 5
Service: 1
I had the absolute best service ever from here.
Atmosphere: 5
Food: 5
Service: 5
Waited for my food for over 30 minutes. Was told my order was lost. Was told they don't give refunds. Never received my food. They basically stole $20.75 from me. Honeslty never had a worst experience at a fast food place.
They gave our food out the window and the person brought it back and inside. They wanted me to take the food that he brought back and not make me fresh. The manager that was working wouldn't make my food fresh, we went around and around other employees was telling her that what she was doing was not right and to make my food. Well she finally said she was making it but then would come back out front and ask why we was still waiting. It all came down to she wanted us to take the old food. Well the guy got his right order and took the other order he had gotten(mine). She was saying we took it but I showed her we didn't have it. We waited about 45mins for my order. We will never go back and I never want to be talked to and be treated like I was from that manager again. If I could give a zero I would.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 PC Drum & Thigh Combo, 3 PC Chicken Box, Mac & Cheese, Fried Chicken, French Fries, Chicken Sandwich, Mashed Potatoes & Gravy, 8 PC Tenders Meal
Restaurantji Recommends
Old chicken on the 6 pieces meal. I loved KFC and we stop in visiting from Florida, but not to spect old chicken and bad attitude when i ask for plate because we are eating in the restaurant. Poor management skills.
3 busses in the place at same time.
Atmosphere: 3
Food: 5
Service: 4
The chicken was over cooked
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: 2 PC Drum & Thigh Combo
Long story short: Don't order ahead online and expect it to be ready. Don't stop here from US-15 for a "quick" stop. Check your order before you leave.
We picked this KFC out of the many others along US-15 b/c of it's proximity to the highway and we THOUGHT it would be a quick stop, like 5 minutes to grab the prepared food I ordered ahead online and for everyone use the bathroom. I ordered the food online when we were 30 minutes away and it said it would be ready in 30 mins. But, we had to wait for 20 minutes inside KFC for our food to be done. Took 50 mins from when I placed the order to get the food.
If you're in a hurry or just traveling by, I'm advising you to skip this place.
Atmosphere: 1
Food: 3
Service: 1
This is the second time in recent visits where the chicken is very greasy and leaves a bad aftertaste. I had to throw away the skin. Tastes like months old nasty grease. Never will I go back for chicken. Used to love it! Not now!!
Atmosphere: 3
Food: 1
Service: 3
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