The Farmhouse Exchange

The food is great, but the customer service behind the deli counter always has a bad attitude like they shouldn’t be bothered by you asking them to make you something and you pay money for it. The last two times I’ve been there I’ve gotten nothing but attitude. Each time, different people. Defiantly have lost my business permanently.

Great Sammie’s soups sides and baked goods

Fantastic made to order sandwiches and so many baked goods and snacks

Atmosphere: 5

Food: 5

Service: 5

Visited there on Friday October 25 2024 after reading the good reviews on our way to the Ft Ritchie haunted house. Upon walking in to order my daughter asked for the restroom she was met with a very snarky rude reply from the girl behind the deli counter stating " No! There are no public restrooms. I ordered a ham and turkey" hoagie " and I use that term lightly and my daughter ordered a roast beef panini After a 25 min wait this is where the disappointment begins. My hoagie for 9 dollars was a joke it was on a Maiers or Martins small soft sub roll , orange cheap american cheese, no turkey and I couldn't even taste the condiments that I ordered. Reminded me of a school lunch sandwich. My daughters sandwich was a totally different one then what she ordered so another 15 min wait to make a new one. Went to the candy / ice cream shop side and ordered a small chocolate malt milkshake a YooHoo would been better thin and no malt taste at all that they charge extra for. We bought some baked goods since they looked good but that's were it stopped. It was my birthday so I got my favorite a vanilla cupcake with buttercream icing. It reminded me of a cheap wedding cake, dry cake and gritty icing, also the sugar cookies were flavor less. My 40 plus years in Food Bev industry plus my daughters 10 yrs experience we know a thing or two. I really wanted to like this place but the food, service and prices are definitely a one star.

Atmosphere: 2

Food: 1

Service: 2

Nice place

I had no idea this bakery/deli was here! It's very nice, with a great selection of food! I'll be going back soon!!!

Atmosphere: 5

Food: 5

Service: 5

What restaurant with a scintilla of caring about customers will not accept carry-out orders over the phone? Crazy huh! After dialing and being disconnected, not answered, answered then disconnected, someone finally answered on the fourth try. Tried to place a pick-up order only to be informed that they DO NOT accept called in orders, you must go to their web site and place the order. My wife did that. When we stopped to pick up the sandwich we were informed that they had NOT received the order. Obviously the Farmhouse does not care about my business! Juliette's, 9 East Church St has a delicious Reuben. You may want to give it a try.

Service: 1

This place is SO cute!! The food is delicious and the decor feels like home!

Atmosphere: 5

Food: 5

Service: 5

Good place to get meats, charcuterie, and baked goods. They have some good bread options

Dietary restrictions: There are not gluten free or sugar free options

Atmosphere: 3

Food: 5

Service: 4

I recently visited Farm House Exchange, and it was one of the worst customer service experiences I've ever had. My friend and I stood at the counter waiting to check out, and multiple employees saw us and made direct eye contact. Yet, they just continued to stand around in the back, gossiping and completely ignoring us. Not a single one of them had the decency to come over, tell us they'd be with us shortly, or even acknowledge our presence.

When someone finally did decide to ring us up, there wasn't an apology, not even a simple "sorry for the wait." It was as if they couldn't care less that we had been standing there waiting, feeling completely disrespected. The entire experience was frustrating and unprofessional. I won't be coming back and definitely won't be recommending this place to anyone.

Atmosphere: 1

Food: 1

Service: 1

I love this place already and I will be back!! They offer variety of meat, desserts and sandwiches!! I had the most amazing sandwich made to order here and it was so good.

I have wanted to check this place out since moving to the area, and I'm glad I did! My husband and I were quite excited about the selections of meat in the freezer since we prefer to buy steaks locally instead of the grocery store. We also took home a slice of pie and some fruit. We'll be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Today, my family went to the store and had ordered multiple items from the menu for dinner. We do not live in the area, but like to stop there for our travels to Pennsylvania. We had been waiting for approximately 15 minutes for the food to be made.

My two young children said they had to use the restroom urgently. Knowing that young toddlers cannot wait at times, My wife had asked if they could use the stores restroom. The store had signs saying "no public restrooms". we understand they don't want anyone to use them from the public. But when you are waiting for food that you paid for, it seems like a common courtesy to let someone use the restroom in an urgent matter for a young toddler who is learning to hold their bladder.

Employees told my wife that we had to drive down the road to the Sheetz to use their restroom instead (Which we did after we got our food). It takes awhile to pack toddlers in the car and get them out each time you stop.

My wife wanted to purchased additional baked goods after we were done eating (like usual), as we have enjoyed purchasing items in the past, but since we had to rush to the Sheetz, we did not come back.

We were disappointed with how the situation was handled and feel like we should take our business elsewhere for now on.

Atmosphere: 1

Food: 3

Service: 1

The sandwiches are excellent! We came to eat there because of the positive reviews, and they did not disappoint!

The sandwich was great. The service was professional not necessarily inviting. The atmosphere was cold.

Vegetarian options: Limited vegetarian options.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Italian Panini, Breads and Bagels