Didn't include half of the items on my salad, and put a cold soggy fried chicken piece instead of the sliced grilled chicken. Lettuce was so wilted I had to throw the whole thing away. When I called the store the manager was apologetic, and said they would give me a refund. Not sure how long that takes but I haven't received a refund yet. I've never had a problem at another location.
How do you guys not label this store inside of Towson university??? Drove 10 mins just to not be able to go in and get it .... Just idiotic man
Webb
Ordered at 1:43. Recieved the Food at 2:08. 25 minutes later. I had to ask them What the problem was after watching endless customers get their food before me ordering after me. I had to ask the server to check for my order because they lost my receipt and the 2 ladies next to me who also waited 25 minutes. Once I got my food it was wrong. I got regular nuggets instead of grilled because the lady who took my order did not listen. Once I confronted this and said I told them grilled nuggets the man with dreads serving refused to fix my order. Horrible customer service. My bag came with no napkins. I watched numerous other people get napkins in their bag.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Grilled Chicken Sandwich
Rebecca White
Delicious food love their French fries and chicken and lemonade and I love their milkshakes definitely the cookies and cream cone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Nuggets Meal
Neil Bossaller
Most incompetent workers I’ve ever seen. Enough said.
Atmosphere: 1
Food: 3
Service: 1
gloria mckinnon
Always good no complaints ?
Atmosphere: 5
Food: 5
Service: 5
Sandee Bryant
The advertisement of the cheese pimento chicken was over kill, the sandwich was not that good and it was way too salty
Chick-fil-A is always good. This Chick-fil-A has a difficult parking lot but it's better than the one in eastpoint.
Fatima Andres
This Chick-fil-A is very convenient. The Drive-thru wait time has been taken into consideration now a days. I understand I can order ahead and get it dropped off to my vehicle however, my latest experience ordering ahead was not pleasing at all. Order was totally wrong & missing drinks. Received part of the order correct second time around that was 15-20 minutes later, still missing drinks. So, I went inside w/ my freshly made sandwiches I asked if I could possibly get fresh hash browns as I waiting 15-20 for my correct sandwiches - hash browns were cold. Employee said sure and threw away the whole bag… with the freshly made sandwiches. Unforgettable moment if I’m being honest - I wanted to give up on getting Chick-fil-A breakfast that day. The grilled filets has also been on the small side… and I mean like I can see the parts where I’ll only be diving into bread and veggies and nothing else. I also found hair in my grilled sandwich on 4/3 I threw it away and ate air for dinner. I did not want to post this for one of my favorite fast food restaurants especially the closest Chick-fil-A to me. There’s always room for improvements, we aren’t perfect but we can sure strive for better. Hope all is well.
Didn't include half of the items on my salad, and put a cold soggy fried chicken piece instead of the sliced grilled chicken. Lettuce was so wilted I had to throw the whole thing away. When I called the store the manager was apologetic, and said they would give me a refund. Not sure how long that takes but I haven't received a refund yet. I've never had a problem at another location.
Banana pudding milkshake 🍛
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Deluxe Sandwich, Chick-Fil-A Waffle Potato Fries
I love the food and customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
How do you guys not label this store inside of Towson university??? Drove 10 mins just to not be able to go in and get it .... Just idiotic man
Ordered at 1:43. Recieved the Food at 2:08. 25 minutes later. I had to ask them What the problem was after watching endless customers get their food before me ordering after me. I had to ask the server to check for my order because they lost my receipt and the 2 ladies next to me who also waited 25 minutes. Once I got my food it was wrong. I got regular nuggets instead of grilled because the lady who took my order did not listen. Once I confronted this and said I told them grilled nuggets the man with dreads serving refused to fix my order. Horrible customer service. My bag came with no napkins. I watched numerous other people get napkins in their bag.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Grilled Chicken Sandwich
Delicious food love their French fries and chicken and lemonade and I love their milkshakes definitely the cookies and cream cone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Nuggets Meal
Most incompetent workers I’ve ever seen. Enough said.
Atmosphere: 1
Food: 3
Service: 1
Always good no complaints ?
Atmosphere: 5
Food: 5
Service: 5
The advertisement of the cheese pimento chicken was over kill, the sandwich was not that good and it was way too salty
Rudest cashiers!
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I am addicted. Hate Sundays!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Mac
It wasn't open
Atmosphere: 3
Food: 3
Service: 3
Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A is always good. This Chick-fil-A has a difficult parking lot but it's better than the one in eastpoint.
This Chick-fil-A is very convenient. The Drive-thru wait time has been taken into consideration now a days. I understand I can order ahead and get it dropped off to my vehicle however, my latest experience ordering ahead was not pleasing at all. Order was totally wrong & missing drinks. Received part of the order correct second time around that was 15-20 minutes later, still missing drinks. So, I went inside w/ my freshly made sandwiches I asked if I could possibly get fresh hash browns as I waiting 15-20 for my correct sandwiches - hash browns were cold. Employee said sure and threw away the whole bag… with the freshly made sandwiches. Unforgettable moment if I’m being honest - I wanted to give up on getting Chick-fil-A breakfast that day. The grilled filets has also been on the small side… and I mean like I can see the parts where I’ll only be diving into bread and veggies and nothing else. I also found hair in my grilled sandwich on 4/3 I threw it away and ate air for dinner. I did not want to post this for one of my favorite fast food restaurants especially the closest Chick-fil-A to me. There’s always room for improvements, we aren’t perfect but we can sure strive for better. Hope all is well.
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