Very disappointed in the service. My OneCard points kept randomly disappearing and they wouldn’t tell me who was using them. Had to get a court order to finally find out who was stealing my meals. This is my only source of food as I am a freshman and do not have a car or job to pay for food.
If you see the chubby strict black man behind the counter point at him and scream “COMMITTEE!”
Least favorite Chick-fil-A experience I’ve EVER had smh so disappointed.
-Alex A
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The food is great, I love Chick Fil A, but the customer service and the employees are just disgusting. If I could rate a zero for that I could. Whoever is management should be ashamed of their employees. Plus the wait time is just stupid
Chris Miller
Didn't include half of the items on my salad, and put a cold soggy fried chicken piece instead of the sliced grilled chicken. Lettuce was so wilted I had to throw the whole thing away. When I called the store the manager was apologetic, and said they would give me a refund. Not sure how long that takes but I haven't received a refund yet. I've never had a problem at another location.
How do you guys not label this store inside of Towson university??? Drove 10 mins just to not be able to go in and get it .... Just idiotic man
Webb
Ordered at 1:43. Recieved the Food at 2:08. 25 minutes later. I had to ask them What the problem was after watching endless customers get their food before me ordering after me. I had to ask the server to check for my order because they lost my receipt and the 2 ladies next to me who also waited 25 minutes. Once I got my food it was wrong. I got regular nuggets instead of grilled because the lady who took my order did not listen. Once I confronted this and said I told them grilled nuggets the man with dreads serving refused to fix my order. Horrible customer service. My bag came with no napkins. I watched numerous other people get napkins in their bag.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Grilled Chicken Sandwich
Rebecca White
Delicious food love their French fries and chicken and lemonade and I love their milkshakes definitely the cookies and cream cone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Nuggets Meal
Neil Bossaller
Most incompetent workers I’ve ever seen. Enough said.
Very disappointed in the service. My OneCard points kept randomly disappearing and they wouldn’t tell me who was using them. Had to get a court order to finally find out who was stealing my meals. This is my only source of food as I am a freshman and do not have a car or job to pay for food.
If you see the chubby strict black man behind the counter point at him and scream “COMMITTEE!”
Least favorite Chick-fil-A experience I’ve EVER had smh so disappointed.
-Alex A
The food is great, I love Chick Fil A, but the customer service and the employees are just disgusting. If I could rate a zero for that I could. Whoever is management should be ashamed of their employees. Plus the wait time is just stupid
Didn't include half of the items on my salad, and put a cold soggy fried chicken piece instead of the sliced grilled chicken. Lettuce was so wilted I had to throw the whole thing away. When I called the store the manager was apologetic, and said they would give me a refund. Not sure how long that takes but I haven't received a refund yet. I've never had a problem at another location.
Always hot and fresh with great customer service!
Banana pudding milkshake 🍛
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Deluxe Sandwich, Chick-Fil-A Waffle Potato Fries
I love the food and customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
How do you guys not label this store inside of Towson university??? Drove 10 mins just to not be able to go in and get it .... Just idiotic man
Ordered at 1:43. Recieved the Food at 2:08. 25 minutes later. I had to ask them What the problem was after watching endless customers get their food before me ordering after me. I had to ask the server to check for my order because they lost my receipt and the 2 ladies next to me who also waited 25 minutes. Once I got my food it was wrong. I got regular nuggets instead of grilled because the lady who took my order did not listen. Once I confronted this and said I told them grilled nuggets the man with dreads serving refused to fix my order. Horrible customer service. My bag came with no napkins. I watched numerous other people get napkins in their bag.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Grilled Chicken Sandwich
Delicious food love their French fries and chicken and lemonade and I love their milkshakes definitely the cookies and cream cone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Nuggets Meal
Most incompetent workers I’ve ever seen. Enough said.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Always good no complaints ?
Atmosphere: 5
Food: 5
Service: 5
Always good no complaints 👌
The advertisement of the cheese pimento chicken was over kill, the sandwich was not that good and it was way too salty
Rudest cashiers!
Atmosphere: 2
Food: 3
Service: 1
I am addicted. Hate Sundays!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Mac
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