Indescribably rude experience dealing with several employees on the phone. Cold food. Do not use this Dominos.
Atmosphere: 1
Food: 1
Service: 1
Entrepretician mary jane
I had an order for $30 some wings and a salad their website says the driver doesn’t carry more the $20 in change but for my delivery they don’t have enough change (even though I was going to give him a Tip)nor do they accept $50 so now I have no food
Service: 1
Aws Albadree
I ordered 2 pizza here, and the experience was very disappointing. First, they got my order wrong, which led to a long wait while they corrected it. When I finally got the pizza, the dough was undercooked, making it almost inedible. It’s frustrating to wait that long only to receive a poorly made pizza. I hope they improve both their service and the quality of their food.
Atmosphere: 1
Food: 1
Service: 1
Dmitry V
An hour and a half wait for a delivery 5 min down the road, just to have the WORST pepperoni pizza I've ever had in my life. Barely warm and tasted like cardboard. I have never in my life taken two bites out of a slice and ended up throwing the pizza away. Horrible.
Food: 1
Service: 1
Mary Zhang
I am incredibly disappointed with my recent experience at Domino's in Baltimore. During my last visit, I received the wrong pizza, and when I called to resolve the issue, the employee on the phone was polite and assured me that he would credit a pizza to my account. He specifically told me that all I needed to do was place my next order under my phone number, and the credit would be applied without any issue.
Fast forward to tonight: I placed an order and went to pick it up, fully expecting the credit to be honored. However, the woman at the front informed me there was no credit on my account. Despite explaining the situation—that a Domino's employee had personally credited me a pizza—she made no effort to help, offering zero solutions. I was forced to pay full price, which left me beyond frustrated.
This is hands down the worst Domino’s in Baltimore. The lack of integrity and complete disregard for customer service is shocking. Not only did they fail to follow through on their promise, but the pizza I paid for was overcooked and looked like a piece of cardboard. I’ve never been more dissatisfied.
Save your money and go somewhere else where they value their customers and serve quality food. This Domino’s is a disaster from start to finish.
Atmosphere: 1
Food: 1
Service: 1
alex straw
china was so kind and generous to me and my friends!! honestly the most genuine interaction ive ever had at any sort of fast food place!
Atmosphere: 5
Food: 5
Service: 5
Christine Zeiler
I have pizza delivered. The extravaganza pizza is the best pizza ever! It has so much stuff on it. (I remove the ham and mushrooms.). It is delivered fast and is ALWAYS good!
is it really that hard to cut a pizza, every time i order from here the pizza isn’t cut correctly and the slices just rip in halves. i mean i never complain about food but really.
Island Bliss
The store manager for this location 200 York Rd., Towson, MD is very unprofessional. He is so rude. They are stealing customers money, not delivering their correct food. It is ridiculous. They did not want to give me a refund because I paid in cash. I’m pretty sure they pocket my money. The store manager had the worst attitude, the location for this Dominoes 200 York Rd., Towson, MD. I see why they have a one star
Anish Dhakal
I recently visited this Domino’s to pick up my online order. Since the front door was closed, we went through the drive-thru and met the manager, Chaina. She was incredibly nice and helpful, making our experience fantastic. Her exceptional service and friendly attitude were greatly appreciated. This Domino’s location is definitely recommended!
TERRIBLE LOCATION! ORDERED FOR DELIVERY AND NEVER RECEIVED MY ORDER AND THEY DONT ANSWER PHONE. THEY STOLE MY MONEY! DONT ORDER FROM THIS LOCATION, PERIOD!!!
Ordered home delivery on 4/19. Half of my food was in a bag, the other half boxed and just laid on my doormat. The pasta was dry, there was no alfrefo sauce like it was supposed to come with and very little veggies. How can you eat dry pasta? The Cesaer salad was prepackaged. Disappointing. The wings were ok. This meal (1 person) was almost $40. Outrageous and def not worth it.
Food: 2
Service: 2
Terell Tripp
These guys are Top tier, my only gripe with them is that they do not deliver to my area after 7pm on the weekends... They missing out on some cash...
Atmosphere: 5
Food: 5
Service: 4
Shannon
Almost got towed when there were no other cars in the parking lot. I was gone for less than 10 minutes.
Indescribably rude experience dealing with several employees on the phone. Cold food. Do not use this Dominos.
Atmosphere: 1
Food: 1
Service: 1
I had an order for $30 some wings and a salad their website says the driver doesn’t carry more the $20 in change but for my delivery they don’t have enough change (even though I was going to give him a Tip)nor do they accept $50 so now I have no food
Service: 1
I ordered 2 pizza here, and the experience was very disappointing. First, they got my order wrong, which led to a long wait while they corrected it. When I finally got the pizza, the dough was undercooked, making it almost inedible. It’s frustrating to wait that long only to receive a poorly made pizza. I hope they improve both their service and the quality of their food.
Atmosphere: 1
Food: 1
Service: 1
An hour and a half wait for a delivery 5 min down the road, just to have the WORST pepperoni pizza I've ever had in my life. Barely warm and tasted like cardboard. I have never in my life taken two bites out of a slice and ended up throwing the pizza away. Horrible.
Food: 1
Service: 1
I am incredibly disappointed with my recent experience at Domino's in Baltimore. During my last visit, I received the wrong pizza, and when I called to resolve the issue, the employee on the phone was polite and assured me that he would credit a pizza to my account. He specifically told me that all I needed to do was place my next order under my phone number, and the credit would be applied without any issue.
Fast forward to tonight: I placed an order and went to pick it up, fully expecting the credit to be honored. However, the woman at the front informed me there was no credit on my account. Despite explaining the situation—that a Domino's employee had personally credited me a pizza—she made no effort to help, offering zero solutions. I was forced to pay full price, which left me beyond frustrated.
This is hands down the worst Domino’s in Baltimore. The lack of integrity and complete disregard for customer service is shocking. Not only did they fail to follow through on their promise, but the pizza I paid for was overcooked and looked like a piece of cardboard. I’ve never been more dissatisfied.
Save your money and go somewhere else where they value their customers and serve quality food. This Domino’s is a disaster from start to finish.
Atmosphere: 1
Food: 1
Service: 1
china was so kind and generous to me and my friends!! honestly the most genuine interaction ive ever had at any sort of fast food place!
Atmosphere: 5
Food: 5
Service: 5
I have pizza delivered. The extravaganza pizza is the best pizza ever! It has so much stuff on it. (I remove the ham and mushrooms.). It is delivered fast and is ALWAYS good!
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza, Parmesan Bread Twists with Marinara Sauce, Chicken Parm, Stuffed Cheesy Bread
is it really that hard to cut a pizza, every time i order from here the pizza isn’t cut correctly and the slices just rip in halves. i mean i never complain about food but really.
The store manager for this location 200 York Rd., Towson, MD is very unprofessional. He is so rude. They are stealing customers money, not delivering their correct food. It is ridiculous. They did not want to give me a refund because I paid in cash. I’m pretty sure they pocket my money. The store manager had the worst attitude, the location for this Dominoes 200 York Rd., Towson, MD. I see why they have a one star
I recently visited this Domino’s to pick up my online order. Since the front door was closed, we went through the drive-thru and met the manager, Chaina. She was incredibly nice and helpful, making our experience fantastic. Her exceptional service and friendly attitude were greatly appreciated. This Domino’s location is definitely recommended!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Parm, Chicken Wings
Restaurantji Recommends
TERRIBLE LOCATION! ORDERED FOR DELIVERY AND NEVER RECEIVED MY ORDER AND THEY DONT ANSWER PHONE. THEY STOLE MY MONEY! DONT ORDER FROM THIS LOCATION, PERIOD!!!
Service was great, food just as I like it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Bread Twists with Marinara Sauce, Stuffed Cheesy Bread, Chicken Wings
Ordered home delivery on 4/19. Half of my food was in a bag, the other half boxed and just laid on my doormat. The pasta was dry, there was no alfrefo sauce like it was supposed to come with and very little veggies. How can you eat dry pasta? The Cesaer salad was prepackaged. Disappointing. The wings were ok. This meal (1 person) was almost $40. Outrageous and def not worth it.
Food: 2
Service: 2
These guys are Top tier, my only gripe with them is that they do not deliver to my area after 7pm on the weekends... They missing out on some cash...
Atmosphere: 5
Food: 5
Service: 4
Almost got towed when there were no other cars in the parking lot. I was gone for less than 10 minutes.
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