EL GRAN POLLO TOWSON
1008 Taylor Ave, Towson
(410) 296-5500
Recent Reviews
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Food is decent just overpriced! The bowls and portions everywhere have gotten way smaller, yet the prices have increased. I remember getting bigger bowls for $18 compared to this small fajita bowl (filled with waaayyyy more rice than meat) I received yesterday! I felt ripped off but hunger set in, so I settled. The 1st two bowls (these bowls are from 2 different restaurants) shows a comparison in sizes. The larger bowls from different restaurants used to be $18 - $20 and now more restaurants have downsized the bowls but are charging the same prize as the bigger bowls, making the smaller bowls the only option. Now, I understand that prices everywhere have increased, but it looks like I'll have to start eating in more because why pay this much for this small portion and I'll still be hungry??? :-0
Their chicken is so delicious. The staff are very pleasant!
A neighborhood favorite! This is always our go-to for an affordable and delicious quick dinner. Added bonus, our 1 year old is obsessed with the creamed spinach and yucca.
Fresh food and tasty!
Lomo saltado for $30 had absolutely no taste and barely any peppers
overpriced sub-par food
Atmosphere: 3
Food: 3
Service: 3
They serve great portions, well seasoned food, and all with excellent customer service 👍🏽💯❗
Atmosphere: 4
Food: 5
Service: 4
Been here a few times and the food is always fresh, and tasty. Also, the service is good. I definitely recommend for family dinners when you don't feel like cooking. 👍
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fish, Fried Plantains, 1 Whole Chicken with 2 Sides
I’m rating the experience, not the food since I ended up not eating. The menus you see online must be super old because when I went January 2025 their entrees were like $30 a piece. As I stood there contemplating whether or not the chicken could be that good, I saw a roach crawl across the kitchen floor. So I didn’t order but this place has the atmosphere and service of a dive with prices like a semi-upscale dine in experience
Atmosphere: 1
Service: 1
Best cheese steak
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Restaurantji Recommends
CONSUMERS BEWARE!!!!! THEY WILL GET YOU SICK 🤮🤮🤮I am truly disappointed and feel disrespected by this establishment. I come here all the time and order the same exact thing, ceviche mixto. Never had an issue or complaint. Today as soon as I bit into the shrimp it tasted sour and fishy. I immediately called to notify them and to request some sort of refund due to not being able to travel all the way back to Towson. I offered to email them FaceTime call, video myself throwing the food away and the staff was not accommodating at all and went as far as hanging up on me and refused to answer the phone when I called back. THESE PEOPLE WILL GET YOU SICK!!!!!!!! I am so upset that’s they would act like this over 20$ but I’ve been spending money here for LITERAL YEARS, never again. SERIOUS FOOD SAF TY ISSUE. I hope the staff sees this and the pictures I provided since they wanted to see the food so badly. Horrible experience, horrible customer service, 0/10 will never ever recommend again.
Super burnt chicken
Food: 1
I ordered the mixed grill with white meat chicken for the first time and overall had an enjoyable experience. The staff was kind, professional, and attentive. I went during the lunch hour so the line went out to the door but seemed to pick up the pace. I didn’t have to wait too long. If you’ve never ordered in the store before, where to order may be a bit confusing but I figured it out. My table was a bit messy but didn’t let that bother me since I was hungry and ready to eat. Food service was quick, the cashier, and server each had a kind and welcoming attitude, my order was complete. I asked for pinto beans to be added to my chaufa rice but received black beans, which was ok, they were enjoyable. The steak was tender, juicy, and flavorful. But the grilled shrimp was easily my favorite item on the plate. They were big, succulent with a slight sweetness. Each tender bite had a delicious chargrilled, well seasoned flavor. The main event, rotisserie chicken was absolutely divine. The seasoned skin was crispy and white meat was savory, juicy, and flavorful. The mild and medium sauces paired perfectly, though wasn’t needed but decadent nonetheless. The salad added a nice coolness. This is my new favorite dish and I will be back!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Steak, Chef Salad with Chicken
All the food is delicious whether if you’re ordering the rotisserie chicken with the sides or an entrée from off the menu. I like the fried rice, sweet potatoes, mashed potatoes, cream, spinach, fried yuca, and the rotisserie chicken. I also had some of the entrée items and they all were delicious.
Vegetarian options: There are a lot of sides that are vegetarian, for example, mashed potatoes, sweet potatoes, steamed vegetables, cream, spinach, fried yuca, desserts, green beans, rice, black beans, and pinto beans
Parking: This location is located in a shopping center where there’s a lot of free open parking
Kid-friendliness: Less a different items for kids, for example, desserts, french fries, mashed potatoes, chicken, and tacos
Wheelchair accessibility: There are wheelchair ramps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Whole Chicken with 2 Sides
Food was undercooked & honestly nasty & when I called the service was bad and nothing was done about it. I’ve had this place before but this time I was sorely disappointed
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chicken Wings, 1 Whole Chicken with 2 Sides
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