EL GRAN POLLO TOWSON

1008 Taylor Ave, Towson
(410) 296-5500

Recent Reviews

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Robert Martin

overpriced sub-par food

Atmosphere: 3

Food: 3

Service: 3

Warren Burch

They serve great portions, well seasoned food, and all with excellent customer service 👍🏽💯❗

Atmosphere: 4

Food: 5

Service: 4

Alvin

Been here a few times and the food is always fresh, and tasty. Also, the service is good. I definitely recommend for family dinners when you don't feel like cooking. 👍

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Fish, Fried Plantains, 1 Whole Chicken with 2 Sides

Leandra Cate

I’m rating the experience, not the food since I ended up not eating. The menus you see online must be super old because when I went January 2025 their entrees were like $30 a piece. As I stood there contemplating whether or not the chicken could be that good, I saw a roach crawl across the kitchen floor. So I didn’t order but this place has the atmosphere and service of a dive with prices like a semi-upscale dine in experience

Atmosphere: 1

Service: 1

Stefan Hurtt

Best cheese steak

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

Amber

CONSUMERS BEWARE!!!!! THEY WILL GET YOU SICK 🤮🤮🤮I am truly disappointed and feel disrespected by this establishment. I come here all the time and order the same exact thing, ceviche mixto. Never had an issue or complaint. Today as soon as I bit into the shrimp it tasted sour and fishy. I immediately called to notify them and to request some sort of refund due to not being able to travel all the way back to Towson. I offered to email them FaceTime call, video myself throwing the food away and the staff was not accommodating at all and went as far as hanging up on me and refused to answer the phone when I called back. THESE PEOPLE WILL GET YOU SICK!!!!!!!! I am so upset that’s they would act like this over 20$ but I’ve been spending money here for LITERAL YEARS, never again. SERIOUS FOOD SAF TY ISSUE. I hope the staff sees this and the pictures I provided since they wanted to see the food so badly. Horrible experience, horrible customer service, 0/10 will never ever recommend again.

Henry Gomez

Super burnt chicken

Food: 1

Nailah Generette

I ordered the mixed grill with white meat chicken for the first time and overall had an enjoyable experience. The staff was kind, professional, and attentive. I went during the lunch hour so the line went out to the door but seemed to pick up the pace. I didn’t have to wait too long. If you’ve never ordered in the store before, where to order may be a bit confusing but I figured it out. My table was a bit messy but didn’t let that bother me since I was hungry and ready to eat. Food service was quick, the cashier, and server each had a kind and welcoming attitude, my order was complete. I asked for pinto beans to be added to my chaufa rice but received black beans, which was ok, they were enjoyable. The steak was tender, juicy, and flavorful. But the grilled shrimp was easily my favorite item on the plate. They were big, succulent with a slight sweetness. Each tender bite had a delicious chargrilled, well seasoned flavor. The main event, rotisserie chicken was absolutely divine. The seasoned skin was crispy and white meat was savory, juicy, and flavorful. The mild and medium sauces paired perfectly, though wasn’t needed but decadent nonetheless. The salad added a nice coolness. This is my new favorite dish and I will be back!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Steak, Chef Salad with Chicken

Star Wallace

All the food is delicious whether if you’re ordering the rotisserie chicken with the sides or an entrée from off the menu. I like the fried rice, sweet potatoes, mashed potatoes, cream, spinach, fried yuca, and the rotisserie chicken. I also had some of the entrée items and they all were delicious.

Vegetarian options: There are a lot of sides that are vegetarian, for example, mashed potatoes, sweet potatoes, steamed vegetables, cream, spinach, fried yuca, desserts, green beans, rice, black beans, and pinto beans

Parking: This location is located in a shopping center where there’s a lot of free open parking

Kid-friendliness: Less a different items for kids, for example, desserts, french fries, mashed potatoes, chicken, and tacos

Wheelchair accessibility: There are wheelchair ramps

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 1 Whole Chicken with 2 Sides

Dania Renee

Food was undercooked & honestly nasty & when I called the service was bad and nothing was done about it. I’ve had this place before but this time I was sorely disappointed

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Chicken Wings, 1 Whole Chicken with 2 Sides

Bino Whiteboy

I ordered chicken rice and veggies and all the food was disgusting. No flavor at all very nasty do not go there!

Atmosphere: 1

Food: 1

Service: 1

mawnie thomas

Ordered 30$ worth of wet soggy chicken and found a ROACH in it BEWARE!!!!!!

Food: 1

Service: 1

Saadek Watkins

Found hair in my cold soggy chicken Never again

Food: 1

Service: 1

Ginson Moreira

Excellent attention and the food is too good 😍💪💪

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lomo Saltado, En Crema, Bistec A Lo Pobre

Alexandra Gavazzi

The food is always awesome. We love this place. Doordash is crazy expensive but I won’t hold it against the restaurant.

Food: 5

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