Pizza was good once I received it customer service is a 0 I came in no one spoke and stood at counter for 15 minutes with employees walking back and forth not saying a word If I wasn't pressed for time I would have left will never come here again
Atmosphere: 1
Food: 4
Service: 1
James Stultz
love their pizza đ
Atmosphere: 5
Food: 5
Service: 5
Jan Thruston
Was in Baltimore visiting family and ordered a GH50 Promo pepperoni, sausage, and cheese pizza and felt like we got only 50% of toppings. Very disappointing.
Atmosphere: 3
Food: 1
Service: 5
Heather Cobb
If you want undercooked pizza dough and bad service, this is the location for you. The workers couldn't care less. More than once I've had my food not even get delivered.
Atmosphere: 1
Food: 1
Service: 1
Kendra McCall
I have ordered in person and delivery from this location for 3 years. Today will be my last time. I ordered delivery and it was taking a little longer than usual so I called the location. The person that answered the phone only said my order was on the way. They seemed overwhelmed and mind you itâs 6pm on a Wednesday. When the order finally states itâs delivered, I check my door for it and itâs not there. I call the store again and the man that answers tells me the driver called me. I go back and forth with him with this made up story the driver told him about speaking to me. Finally he comes up with another lie that I didnât leave the door code which Iâm literally looking at on my order. He says well Iâll just cancel it since you have such a huge issue. I said ok and hung up. The worst customer service award goes to this Papa Johnâs location and I Iâll never order from there again. Oh, my order was left outside this whole time.
Service: 1
Mark
I have been getting pizzas here for around 20 years. I have ordered less and less from them over the years, mostly because they are way overpriced. Tonight I got a Thin Crust Hawaiian Barbeque. It had just about zero flavor. You could hardly taste the BBQ sauce, and of the three slices that I ate, there were 2 small pieces of pineapple. A total rip-off. Never again. I would have only given 1 star, but the delivery driver was awesome. After looking at all of the reviews, it is obvious that the owner doesn't care.
Atmosphere: 3
Food: 1
Service: 3
Keith Dunahay
The pizza is great.
Lori Barrera
Pizza was 76 dollars driver pocketed 50 said I gave him 26 watched on the ring papa Johnâs still refused and said I had to pay again will never eat from there again be careful they will rip you off
amoy rattigan
THEY NEVER ANSWER THE PHONE AND HAS HELD MY MONEY OVERNIGHT TWICE WITHOUT GIVING ME WHAT I ORDERED ITS RIDICULOUS
Michael
Avoid this Papa Johns at all costs. It seems like no matter what day or time of day, they're always swamped and backed up with orders. There is always at least two other customers who have been waiting for who knows how long before I even got there. Always two, max, employees doing everything. They completely ignore the customers and grumble under their breath and argue with each other. I can understand them being backed up and super busy on busy pizza days, like Halloween and Super Bowl Sunday for example, but this is just normal for them. Again, plenty of other Papa John's around the area. Find another one.
Ordered a pepperoni and sides for delivery. Original order came quick but unfortunately no pepperonis on the pizza. Manager took my call right away and sent a replacement pie straight to my door without any argument which also arrived quickly. Kudos
Scott Kurek (MxScott001)
My food is always done right here. And the people there are always nice. Excellent service and atmosphere. This is my favorite Papa John's
Tabbie Nicole
Order ended up being being delivered by Door Dash which meant cold pizza. Very disappointing, especially when the food is so expensive now. Will not be trying again.
Food: 2
Service: 2
Emily Murphy
Itâs been a long time since my family and I have ordered anything from Papa Johnâs, and itâs no wonder why. Especially from this locationâŠ. We spent $65 (that was with âfree deliveryâ, and a $9 something tip to the delivery driver). They didnât give us the sauces we paid for, the pizza was cold, and the âcheese sticksâ were sliced and just like a small cheese pizza. The pepperchinis on the side looked like they have been sitting for 3 years in the Sahara Desert. So probably old. I will never order from here again.
Food: 1
Shawndda Small
Omg I've been living in this area for 10 years! Papa John's has always been my go-to pizza place. However, a few weeks ago, I ordered some pizza from them and noticed that the food quality has really declined. My pizza tasted funny and didnât seem fresh at all. I ordered it for pickup, and it took forever to get it.
Usually, I prefer their pizza over the party wings, but this time the wings were actually better than the pizza. I really donât want to keep trying, especially since their pizza is quite expensive. I'm wondering if they have new owners or something.
Pizza was good once I received it customer service is a 0
I came in no one spoke and stood at counter for 15 minutes with employees walking back and forth not saying a word
If I wasn't pressed for time I would have left will never come here again
Atmosphere: 1
Food: 4
Service: 1
love their pizza đ
Atmosphere: 5
Food: 5
Service: 5
Was in Baltimore visiting family and ordered a GH50 Promo pepperoni, sausage, and cheese pizza and felt like we got only 50% of toppings. Very disappointing.
Atmosphere: 3
Food: 1
Service: 5
If you want undercooked pizza dough and bad service, this is the location for you. The workers couldn't care less. More than once I've had my food not even get delivered.
Atmosphere: 1
Food: 1
Service: 1
I have ordered in person and delivery from this location for 3 years. Today will be my last time. I ordered delivery and it was taking a little longer than usual so I called the location. The person that answered the phone only said my order was on the way. They seemed overwhelmed and mind you itâs 6pm on a Wednesday. When the order finally states itâs delivered, I check my door for it and itâs not there. I call the store again and the man that answers tells me the driver called me. I go back and forth with him with this made up story the driver told him about speaking to me. Finally he comes up with another lie that I didnât leave the door code which Iâm literally looking at on my order. He says well Iâll just cancel it since you have such a huge issue. I said ok and hung up. The worst customer service award goes to this Papa Johnâs location and I Iâll never order from there again. Oh, my order was left outside this whole time.
Service: 1
I have been getting pizzas here for around 20 years. I have ordered less and less from them over the years, mostly because they are way overpriced. Tonight I got a Thin Crust Hawaiian Barbeque. It had just about zero flavor. You could hardly taste the BBQ sauce, and of the three slices that I ate, there were 2 small pieces of pineapple. A total rip-off. Never again. I would have only given 1 star, but the delivery driver was awesome. After looking at all of the reviews, it is obvious that the owner doesn't care.
Atmosphere: 3
Food: 1
Service: 3
The pizza is great.
Pizza was 76 dollars driver pocketed 50 said I gave him 26 watched on the ring papa Johnâs still refused and said I had to pay again will never eat from there again be careful they will rip you off
THEY NEVER ANSWER THE PHONE AND HAS HELD MY MONEY OVERNIGHT TWICE WITHOUT GIVING ME WHAT I ORDERED ITS RIDICULOUS
Avoid this Papa Johns at all costs. It seems like no matter what day or time of day, they're always swamped and backed up with orders. There is always at least two other customers who have been waiting for who knows how long before I even got there. Always two, max, employees doing everything. They completely ignore the customers and grumble under their breath and argue with each other. I can understand them being backed up and super busy on busy pizza days, like Halloween and Super Bowl Sunday for example, but this is just normal for them. Again, plenty of other Papa John's around the area. Find another one.
Restaurantji Recommends
Ordered a pepperoni and sides for delivery. Original order came quick but unfortunately no pepperonis on the pizza. Manager took my call right away and sent a replacement pie straight to my door without any argument which also arrived quickly. Kudos
My food is always done right here. And the people there are always nice. Excellent service and atmosphere. This is my favorite Papa John's
Order ended up being being delivered by Door Dash which meant cold pizza. Very disappointing, especially when the food is so expensive now. Will not be trying again.
Food: 2
Service: 2
Itâs been a long time since my family and I have ordered anything from Papa Johnâs, and itâs no wonder why. Especially from this locationâŠ. We spent $65 (that was with âfree deliveryâ, and a $9 something tip to the delivery driver). They didnât give us the sauces we paid for, the pizza was cold, and the âcheese sticksâ were sliced and just like a small cheese pizza. The pepperchinis on the side looked like they have been sitting for 3 years in the Sahara Desert. So probably old. I will never order from here again.
Food: 1
Omg I've been living in this area for 10 years! Papa John's has always been my go-to pizza place. However, a few weeks ago, I ordered some pizza from them and noticed that the food quality has really declined. My pizza tasted funny and didnât seem fresh at all. I ordered it for pickup, and it took forever to get it.
Usually, I prefer their pizza over the party wings, but this time the wings were actually better than the pizza. I really donât want to keep trying, especially since their pizza is quite expensive. I'm wondering if they have new owners or something.
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