Shake Shack Towson
$ • Burgers, Ice Cream
Hours:
1 E Joppa Rd Suite 100, Towson
(410) 498-4790
About Shake Shack
Customers' Favorites
Shake Shack Reviews
Share your opinion about Shake Shack Towson
Chicken sandwich was delicious. Great lemonade and fries. Too bad the location is very difficult to get to. Parking isn't convenient.
👍🏽nice place................
Thinnest burger I ate in my life. Like cardboard. Employees hooting, hollering, and cussing behind counter as every in the place can hear them. $50 for 3 people and they still asked for a tip. Will never eat here again. 3 thumbs down. 👎👎👎
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9:30PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 9:30PM |
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Shake Shack Towson offers tasty burgers and flavorful fries, though some find the milkshakes to be quite rich. The restaurant provides a convenient ordering system with kiosks and table delivery, along with gender-neutral bathrooms and hand sanitizer stations. Customers appreciate the fresh food, especially the bacon cheeseburger and cheese fries. While some feel the portions are small for the price, the tasty milkshakes make up for it. The accommodating customer service, cleanliness, and overall quality of the food make Shake Shack a satisfying dining experience.
The restaurant is praised for its inclusive atmosphere, with customers highlighting the pride month cups and the friendly, helpful staff. The greet at the door, assistance at the kiosks, and attentive service from the cook and other employees are all noted as exceptional. The bathroom is also mentioned as being immaculate, contributing to the overall positive experience. Visitors have shared that the seating area is quite nice, and the staff is friendly and prompt. One customer mentioned their mobile order was handled well through the website, and the coffee milkshake was worth it.
However, some customers feel the food is overpriced for the portion sizes, except for the drinks, which are well-liked. Delivery orders have caused disappointment when mistakes occur, such as missing cheese on fries or a whole chocolate shake, though the staff has offered refunds. Overall, the food remains great, and service is often described as friendly and helpful. Dashawna, a staff member, was noted for her helpfulness, especially for first-time visitors. The clean bathrooms and friendly atmosphere contribute to a positive overall experience at Shake Shack Towson.